[Freeswitch-users] multi-tenant registration for Cisco spa 112

Luis Daniel Lucio Quiroz luis.daniel.lucio at gmail.com
Fri Jan 2 06:50:30 MSK 2015

Check this in this order:

1. tenant domain must resolve to a IP or you must use Proxy settings
in your phone
2. your tenant domain must not exceed 63 characteers (DNS restriction)
3. registar setting on your phone must be using the tenant domain, not the IP

if you only get 401 answers, that means you are not sending the authentication
if you get 403 answers, means you are sending wrong authentication

Luis Daniel Lucio Quiroz
Linux, VoIP and much more fun

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2015-01-01 19:48 GMT-05:00 Robert Oldham <robert at oldhamtechnology.com>:
> I am a freeswitch noob, so please forgive me if my questions are not
> coherent with proper concepts. I have made an earnest attempt to find clues
> to my problem on the wiki and elsewhere, but suspect I am asking the wrong
> questions.
> Problem:
> I cannot get a Cisco spa 112 to register properly.
> Context:
> I am trying to put together a proof of concept multi-tenant freeswitch
> server. After reading the book FreeSWITCH 1.2 by Anthony Minessale, I used
> the FusionPBX install script to get freeswitch 1.4.14 built on a fresh
> Ubuntu 12.04 install. I configured a domain name to point to the new server.
> On the server I added the domain in the directory and 3 users/extensions
> along with several sip gateways. The gateways work. One of the extensions
> has a Grandstream GXP2160 registered successfully, another has a Zoiper soft
> phone registered successfully.
> Details:
> I have tried to configure and get a Cisco SPA 112 to register on the 3rd
> extension. However, it is failing to register. I have watched the sip trace
> and packet capture. Both show the same thing: the Cisco SPA sends a sip
> register request to which sofia responds with a 401 "unauthorized". Then,
> instead of sending a sip register with an authorization digest as the other
> phones do, the Cisco spa 112, sends another generic sip register request,
> which elicits another 401 "unauthorized" from sofia. This repeats a few
> times, and then the spa 112 gives up, waits 40 seconds and then does it all
> over again.
> I have had this device registered with an asterisk server without trouble. I
> have reset the device to factory defaults and updated the firmware, all
> without any change.
> The domain name is fairly long. Don't know if that might be a factor.
> Any clues where I might look next or tests I might try for more information?
> Thank you,
> Robert Oldham
> Oldham Technology
> Phone: (801) 877-2190
> Email: robert at oldhamtechnology.com
> Website: https://www.oldhamtechnology.com
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