[Freeswitch-users] Problem with callcenter configuration (don't register agents and tiers)

[Alex Crow]

You should probably use ESL/httapi etc with mod_callcenter API commands 
to handle adding tiers and agents, then you can have that called 
whenever you want.

Cheers

Alex

On 28/05/13 09:37, Regis M wrote:
> mod_callcenter reads configuration only once from xml_curl.
> You have to do a queue reload each time you change the agent/tier 
> configuration, or manualy doing the modification with 
> callcenter_config on cli.
>
> It's not like dialplan or directory configuration which doing a http 
> request on each use.
>
>
>
>
> 2013/5/27 Anatolii <a.mykhalkiv at kwebbl.com 
> <mailto:a.mykhalkiv at kwebbl.com>>
>
>     Hello all!
>
>     Freeswitch version - 1.2.8, installed in Centos.
>
>     Freeswitch always goes for configuration to our server (on which
>     CakePHP is situated)
>
>     I have problem with callcenter module in freeswitch.
>
>     In mod_xml_curl add two bindings: dialplan and configuration.
>
>     < binding name="configuration">
>
>     < param name="use-dynamic-url" value="yes"/>
>
>     < param name="gateway-url"
>     value="http://example.comt/freeswitch/configuration/${our_queue_name}${company_id}
>     <http://example.comt/freeswitch/configuration/$%7Bour_queue_name%7D$%7Bcompany_id%7D>"
>     bindings="configuration"/>
>
>     < /binding>
>
>     So, when I restart (start) freeswitch or reload mod_callcenter -
>     FS request default configuration for callcenter and it works great
>     (FS add queues, agents and tiers).
>
>     After that in dialplan for specific number I set application
>     callcenter with specific name and set 2 global variables,
>     *our_queue_name* and *company_id*, which send to me with a name of
>     queue and company id. -- this works fine
>
>     When I receive from freeswitch request - I configure xml from db
>     data and send FS callcenter configuration. -- works fine. *FS get
>     correct xml, but add only queue settings and absolutely ignoring
>     adding agents and tiers.* -- This is my problem for now.
>
>     I try to solve this situation by using lua scripts - no results.
>
>
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>     configuration (don't register agents and tiers)
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