[Freeswitch-users] [ERR] switch_ivr_play_say.c:142 Can't find macro

Archana Venugopan a.venugopan at mundio.com
Thu Feb 28 20:55:30 MSK 2013

Hi ,

I have created new sounds folder inside en folder and placed new_message_count and I have called this 'new_message_count' in my js script. The wav files inside this macro is being read correctly in development environment whereas in my production which is almost all same as development
environment except for the src folder(/usr/srcFreeswitch) does not recognise this 'new_message_count' and throwing this error(2013-02-28 17:37:47.099253 [ERR] switch_ivr_play_say.c:142 Can't find macro new_message_count.)
I even gave reload mod_say_en but this 1 is not being picked up.


<macro name=" new_message_count">
    <input pattern="^(.*)$" break_on_match="true">
        <action function="play-file" data="voicemail/vectone/vm-welcome1.wav"/>
        <action function="play-file" data="voicemail/vectone/vm-you_have.wav"/>
        <action function="say" data="$1" method="pronounced" type="items"/>
        <action function="play-file" data="voicemail/vectone/vm-newmsgs.wav"/>

Can anyone please let me know what went wrong in my other server and why this function is not being picked up.


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