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<p class="MsoNormal">Hi ,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have created new sounds folder inside en folder and placed new_message_count and I have called this ‘new_message_count’ in my js script. The wav files inside this macro is being read correctly in development environment whereas in my
production which is almost all same as development <o:p></o:p></p>
<p class="MsoNormal">environment except for the src folder(/usr/srcFreeswitch) does not recognise this ‘new_message_count’ and throwing this error<b><span style="color:red">(2013-02-28 17:37:47.099253 [ERR] switch_ivr_play_say.c:142 Can't find macro new_message_count.)
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="color:black">I even gave reload mod_say_en but this 1 is not being picked up.
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">/usr/local/freeswitch/conf/lang/en/vect/sounds.xml<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><macro name=" new_message_count"><o:p></o:p></p>
<p class="MsoNormal"> <input pattern="^(.*)$" break_on_match="true"><o:p></o:p></p>
<p class="MsoNormal"> <match><o:p></o:p></p>
<p class="MsoNormal"> <action function="play-file" data="voicemail/vectone/vm-welcome1.wav"/><o:p></o:p></p>
<p class="MsoNormal"> <action function="play-file" data="voicemail/vectone/vm-you_have.wav"/><o:p></o:p></p>
<p class="MsoNormal"> <action function="say" data="$1" method="pronounced" type="items"/><o:p></o:p></p>
<p class="MsoNormal"> <action function="play-file" data="voicemail/vectone/vm-newmsgs.wav"/><o:p></o:p></p>
<p class="MsoNormal"> </match><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Can anyone please let me know what went wrong in my other server and why this function is not being picked up.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
<p class="MsoNormal">Archana<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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