[Freeswitch-users] Consultation Call via event_socket interface

João Mesquita jmesquita at freeswitch.org
Mon Sep 17 16:19:41 MSD 2012


>From personal experience, I believe that how you described is the right way
to do it. The only caveat is that you will have to add variables do the
channels so you can properly track what is going on in the cdrs . If you
don't process cdrs, then it is all good. Careful with pickup and such too...
On Sep 17, 2012 3:53 AM, "Alexander Haugg" <Alexander.Haugg at c4b.de> wrote:

>  Hi MC,****
>
> ** **
>
> thank you for the answer.****
>
> To your question, all call legs in this scenario (outgoing or incoming
> direction) are connected over a sip trunk of a pbx.****
>
> ** **
>
> Scenario:****
>
> My CTI****
>
>   |  A****
>
>   |  |       event socket****
>
>   V  |****
>
> Freeswitch         Sip Trunk****
>
> <-                           PBX****
>
> ->                           ****
>
> ** **
>
> My Client control (CTI) the call legs over the event socket interface and
> the call legs are only legs over the sip trunk to or from the PBX.****
>
> ** **
>
> After some tests i have found a possible solution:****
>
> **-          **Leg A and Leg B are bridged (all legs get the flag
> park_after_bridge = true)****
>
> **-          **For Consultation i park Leg B and transfer this Leg to Moh
> in my default context of my dialplan****
>
> **-          **i originate Leg C and bridge this Leg with Leg A (Leg C
> have the flag park_after_bridge = true too) Consultation is comlete now.**
> **
>
> **-          **with the principle same think i can toggle Leg A <-> Leg B
> and Leg A <-> Leg C.****
>
> ** **
>
> What is your think for this solution? I have tested this on the FS CLI and
> it works.****
>
> ** **
>
> *Von:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *Im Auftrag von *Michael
> Collins
> *Gesendet:* Freitag, 14. September 2012 19:13
> *An:* FreeSWITCH Users Help
> *Betreff:* Re: [Freeswitch-users] Consultation Call via event_socket
> interface****
>
> ** **
>
> Hi Alex,
>
> Welcome to the FreeSWITCH mail list!
>
> First question for you: what kind of telephone are you using? The reason I
> ask is that this kind of function is trivially achieved with a good hard
> phone, like a Polycom, Yealink, Snom, or Cisco with two or more line keys.
> If you can use a hard phone w/ multiple line keys then you don't even need
> to mess with the dialplan, uuid_bridge, etc.
>
> -MC****
>
> On Fri, Sep 14, 2012 at 12:24 AM, Alexander Haugg <Alexander.Haugg at c4b.de>
> wrote:****
>
> Hi All,****
>
>  ****
>
> I’m new on the mailing list.****
>
> I have a problem with a call scenario.****
>
> -          Channel A and channel B are bridged (A is my own channel and B
> is my calling partner)****
>
> -          Now i set channel B on hold with the command „uuid_hold xxx“
> and create a new channel to C with the command:****
>
> bgapi originate
> {channel_csid=num,accountcode=num,origination_caller_id_name='num at ip
> ',origination_caller_id_number=num at ip}sofia/external/num at ip  &park****
>
> this works correctly, the partner C answer and the channel is established.
> ****
>
> -          Now the Problem:****
>
> I try to bridge the channel a to channel c with the uuid_bridge command,
> now the channel b will hangup, why? The variable hangup_after_bridge is by
> default false.****
>
> Other problem: channel A can hear the voice of channel C but not speak
> with him, channel C can hear and speak. But this problem is not the
> important think at the moment.****
>
> Is there a general problem in my plan to do that?****
>
> Is it a better plan to do this over the dialplan?****
>
> The next step in this scenario is to toggle the connection A -> B and A ->
> C.****
>
>  ****
>
> Thanks for your help!****
>
> Nice regards,****
>
> Alex****
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
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>
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> http://www.freeswitch.org****
>
>
>
>
> --
> Michael S Collins
> Twitter: @mercutioviz
> http://www.FreeSWITCH.org
> http://www.ClueCon.com
> http://www.OSTAG.org
>
> ****
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
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> http://wiki.freeswitch.org
> http://www.cluecon.com
>
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