[Freeswitch-users] Alert-Info header not understood by SPA phones

Vallimamod ABDULLAH vallimamod.abdullah at imtelecom.fr
Fri Jun 22 22:17:30 MSD 2012

Hi Mario,

Thanks for your answer. After your mail I have tested with a SPA962 and indeed it works with both your syntax and mine!
So looks like cisco have changed the way it works on their new SPA50XG models…

- vma.

On Jun 22, 2012, at 6:09 PM, Mario G wrote:

> I don't know how similar they are but on my SPA962 the line below works. I think you need to use the settings of the name (office) not the name.
> Mario G
> <action application="export" data="alert_info=n=Simple-5;w=2;c=5"/>
> On Jun 22, 2012, at 8:44 AM, Vallimamod ABDULLAH wrote:
>> Hi List,
>> I am trying to setup a custom ringtone for internal calls for cisco SPA504G through the Alert-Info header. 
>> I have put <action application="export" data="alert_info=Office"/> before the bridge as stated on the wiki but the sip header does not seems to be recognized by the phone.  The invite the alert-info header is sent correctly in the sip invite but it contains extra brackets (Alert-Info: <Office>) wich confuses the phone as it is expecting "Alert-Info: Office".
>> I have also tried <action application="set" data="sip_h_Alert-Info=Office"/> but it does not make any difference.
>> Is there any way to remove these brackets ?
>> Thanks you!

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