[Freeswitch-users] Alert-Info header not understood by SPA phones

Mario G mario_fs at mgtech.com
Fri Jun 22 20:09:04 MSD 2012

I don't know how similar they are but on my SPA962 the line below works. I think you need to use the settings of the name (office) not the name.
Mario G

<action application="export" data="alert_info=n=Simple-5;w=2;c=5"/>
On Jun 22, 2012, at 8:44 AM, Vallimamod ABDULLAH wrote:

> Hi List,
> I am trying to setup a custom ringtone for internal calls for cisco SPA504G through the Alert-Info header. 
> I have put <action application="export" data="alert_info=Office"/> before the bridge as stated on the wiki but the sip header does not seems to be recognized by the phone.  The invite the alert-info header is sent correctly in the sip invite but it contains extra brackets (Alert-Info: <Office>) wich confuses the phone as it is expecting "Alert-Info: Office".
> I have also tried <action application="set" data="sip_h_Alert-Info=Office"/> but it does not make any difference.
> Is there any way to remove these brackets ?
> Thanks you!
> -- 
> Best Regards,
> - vma.
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