[Freeswitch-users] My First FreeSwitch OR Is this easy to do?
matt at neimeyer.org
Wed Jun 20 21:30:05 MSD 2012
I am technically inclined... to the point where I debated setting up a
Gentoo box for this because that's what I'm used to administering but
finally decided that the risk of grumbles from the household if it
doesn't "just work" for them necessitated using something a little
more "off the shelf".
As to the blue.box vs FusionPBX... Since this is my first time around
is the extra abstraction a good thing? I assume (dangerous I know)
that if at some point later I change my setup I can copy my
configuration and use it with a new GUI?
On Wed, Jun 20, 2012 at 12:22 PM, Michael Collins <msc at freeswitch.org> wrote:
> Hi Matt,
> Welcome to the wacky world of VoIP! It's a wild ride, so hang on tight.
> If you're technically inclined but just new to the VoIP scene then your
> learning curve won't be so bad. I personally like the idea of a newbie
> downloading something like blue.box or FusionPBX in order to get started. Of
> the two, blue.box does more abstracting away of the underlying FreeSWITCH
> configs. It's really just a personal choice which way to go. However, if
> you're looking for a professionally designed system and don't mind spending
> a few bucks then you might want to check out www.cudatel.com - it's also
> powered by FreeSWITCH.
> Happy VoIPing!
> On Tue, Jun 19, 2012 at 7:30 PM, Matt Neimeyer <matt at neimeyer.org> wrote:
>> I apologize for the length I'm not sure yet what is "relevant"
>> My partner and I run a small business out of our home and we're
>> getting big enough that I want to take advantage of some "modern phone
>> technology" primarily we're interesting in an auto-attendant at this
>> point but more will come later I'm sure.
>> We have two analog lines coming into the house (provided via Verizon
>> FiOS) and then in every room we have two line capable analog phones.
>> In our FiOS settings I have both lines ring both lines simultaneously
>> (to emulate a hunt group) so if someone is on line 1 the incoming call
>> still rings audibly on line 2 instead of just buzzing call waiting.
>> I will be getting a (hand me down) TDM1600P V2 card which, in its
>> current configuration, has four FXO and four FXS ports. So my plan was
>> to install FreeSwitch and "splice in-line" where the phone lines come
>> out of the FiOS box. So two lines would go into the FreeSwitch Box and
>> two "extensions" would come out the other side. Whenever I rewire the
>> house I'll decide then whether to run a data connection to each
>> "endpoint" and get SIP phones, add more FXS modules to the TDM1600P,
>> some mix, or whatever but I'm starting small (I think).
>> As far the auto-attendant goes 95% of what I need now is to filter
>> "non-humans". So I would set up a simple menu "Press 1 for Tech
>> Support, Press 2 for Billing, Etc)". This should filter autodialers
>> that want us to update our Google listing and so on... but I assume we
>> can still have all of the options (until we hire on more staff) ring
>> both extensions. Assuming this lets unanswered calls go to voice
>> mail... On our analog phones though I'd really love to modify the
>> Caller ID to show which option they selected. So instead of "Bob
>> Customer / 234-567-8901" it might show "TS - Bob Customer /
>> 234-567-8901" if they selected Tech Support. If possible I'd also like
>> to "fill gaps" in Caller ID from a database because a few of our
>> customers only show the number and not a name.
>> Short term, I'm currently planning on downloading the Blue.box ISO and
>> using that as my start point. Medium term I'd like to set up email
>> notification of voice mails. Long term I'd love to integrate Google
>> Voice and/or Skype. Really long term I might need to "convert" to a
>> multi-tenant setup for Personal, Company (now with Employees) and Side
>> Project Company.
>> I think that's it... Any advice? Comments?
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> Official FreeSWITCH Sites
>> Join Us At ClueCon - Aug 7-9, 2012
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> Professional FreeSWITCH Consulting Services:
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> Official FreeSWITCH Sites
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> FreeSWITCH-users mailing list
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