[Freeswitch-users] Important Information About Not Reporting Bugs on the Mailing List
bdfoster at endigotech.com
Tue Jul 24 08:09:28 MSD 2012
No need for an email, bkw just needs to step up his game as the ML cop.
Endigo Computer LLC
Sent from a mobile device.
On Jul 23, 2012 11:25 PM, "curriegrad2004" <curriegrad2004 at gmail.com> wrote:
> We should auto send this email out every week or so... with different
> subject titles so people WON'T forget to file JIRAs if it is indeed
> confirmed as a bug
> On Mon, Jul 23, 2012 at 1:08 PM, Michael Collins <msc at freeswitch.org>
> > Hello all,
> > We've had yet another thread where someone wasn't sure if there was a
> but so
> > they asked on the mailing list. I've written up some simple guidelines
> > put them on the world-famous Bugs wiki page:
> > In short: not only should no one report bugs to the mailing list, no one
> > should report symptoms to the mailing list and ask, "Is this a bug?
> Should I
> > file a Jira?" If you have collected enough information to send an email
> > the list and ask whether or not to file a Jira then there's really no
> > in asking - just file the Jira.
> > If you would like to discuss the symptoms on the mailing list then open
> > Jira *first* and then link to it in the message you send to the list.
> > much better to open a Jira and find out later that it's not really a bug
> > than it is to report a possible bug on the mailing list. Even if
> > is flagged as "not a bug" or "works as designed" there is still value in
> > having the Jira ticket in the database for historical and research
> > For those who have heard this discussion before, please be kind to the
> > and first-timers who may not appreciate the issues involved. Just point
> > to the bugs page. If someone repeatedly reports bugs to the mailing list
> > then we will deliver the message with less delicacy.
> > Thanks again for all your help. Using Jira will help keep Tony's life
> > become any more complicated than it already is.
> > --
> > Michael S Collins
> > Twitter: @mercutioviz
> > http://www.FreeSWITCH.org
> > http://www.ClueCon.com
> > http://www.OSTAG.org
> > _________________________________________________________________________
> > Professional FreeSWITCH Consulting Services:
> > consulting at freeswitch.org
> > http://www.freeswitchsolutions.com
> > Official FreeSWITCH Sites
> > http://www.freeswitch.org
> > http://wiki.freeswitch.org
> > http://www.cluecon.com
> > Join Us At ClueCon - Aug 7-9, 2012
> > FreeSWITCH-users mailing list
> > FreeSWITCH-users at lists.freeswitch.org
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> > http://www.freeswitch.org
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> Official FreeSWITCH Sites
> Join Us At ClueCon - Aug 7-9, 2012
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
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