[Freeswitch-users] Queue Agent Status BLF

Andrew Cassidy andrew at cassidywebservices.co.uk
Wed Feb 15 12:50:03 MSK 2012


Randy's interpretation is correct.

At the moment it looks like the best solution to attempt is to use the
event socket that subscribes to the user queue status events, then sends
back the relevant notify.

Initially, I'd just like on/off for available/not available.

On 14 February 2012 19:14, Randy Andrade <randy.andrade at gmail.com> wrote:

> With Different colours / blinking patterns representing different agent
> states in the queue?
>
> You could have different states for Ready / Not Ready / Logged Out, etc..
>
> Just my interpretation.
>
> Randy
>
>
> On Tue, Feb 14, 2012 at 2:09 PM, Michael Collins <msc at freeswitch.org>wrote:
>
>> How would the BLF display the agent's status? Just curious.
>> -MC
>>
>> On Tue, Feb 14, 2012 at 6:52 AM, Andrew Cassidy <
>> andrew at cassidywebservices.co.uk> wrote:
>>
>>> Just something i've been wondering, I'd like to use a quickdial/blf
>>> key to log in and out of a queue. Simple enough. But I'd also like to
>>> display the agent's status in that queue using the BLF. Is that something
>>> that's going to be possible?
>>>
>>> I've been looking at trying to implement it using the event socket to
>>> send the custom presence updates.
>>>
>>> Thanks,
>>> --
>>> Andrew Cassidy BSc (Hons) MBCS
>>> Managing Director; Cassidy Web Services Ltd
>>> T: 03300 100 960 F: 03300 100 961
>>> E: andrew at cassidywebservices.co.uk
>>> W: www.cassidywebservices.co.uk
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
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>>> http://www.freeswitchsolutions.com
>>>
>>> 
>>> 
>>>
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>>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://wiki.freeswitch.org
>> http://www.cluecon.com
>>
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>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://wiki.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
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>


-- 
Andrew Cassidy BSc (Hons) MBCS
Managing Director; Cassidy Web Services Ltd
T: 03300 100 960 F: 03300 100 961
E: andrew at cassidywebservices.co.uk
W: www.cassidywebservices.co.uk
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