[Freeswitch-users] Queue Agent Status BLF
Randy Andrade
randy.andrade at gmail.com
Tue Feb 14 22:14:11 MSK 2012
With Different colours / blinking patterns representing different agent
states in the queue?
You could have different states for Ready / Not Ready / Logged Out, etc..
Just my interpretation.
Randy
On Tue, Feb 14, 2012 at 2:09 PM, Michael Collins <msc at freeswitch.org> wrote:
> How would the BLF display the agent's status? Just curious.
> -MC
>
> On Tue, Feb 14, 2012 at 6:52 AM, Andrew Cassidy <
> andrew at cassidywebservices.co.uk> wrote:
>
>> Just something i've been wondering, I'd like to use a quickdial/blf
>> key to log in and out of a queue. Simple enough. But I'd also like to
>> display the agent's status in that queue using the BLF. Is that something
>> that's going to be possible?
>>
>> I've been looking at trying to implement it using the event socket to
>> send the custom presence updates.
>>
>> Thanks,
>> --
>> Andrew Cassidy BSc (Hons) MBCS
>> Managing Director; Cassidy Web Services Ltd
>> T: 03300 100 960 F: 03300 100 961
>> E: andrew at cassidywebservices.co.uk
>> W: www.cassidywebservices.co.uk
>>
>>
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>
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