[Freeswitch-users] Logging "dropped calls"

[Brian West]

Call drops can show up as normal clearing depending on what your providers are doing to either hide or strip the real hangup cause... you can do the same thing with FS if you put a hangup app in your diaplan ... so its all about how its configured.

/b

On Jan 2, 2011, at 1:14 PM, Frank Park wrote:

> Haha..
> Not me! Our servers are in a major colo, doubt they are having a
> network issue. Otherwise, I would know about it.
> But there's been few customer complaints on dropped calls (some AT&T
> indeed).. I usually automatically assume it's their network issue and
> not FS issue, but it would be nice to know the stats on what is
> happening on our side.
> The CDR gives a good info like clearing conditions, but it seems to
> always be NORMAL_CLEARING regardless of dropped calls or not.. I don't
> know if NORMAL_CLEARING only happens when SIP successfully tears down
> both legs or not (anybody to clarify?).. If it doesn't it's not that
> useful in my case.
> 
> I might have to look into ESL option unless anybody else has a better idea.
> 
> Frank