[Freeswitch-users] auto attendant -> hunt group -> external number does not ring

Michael Collins msc at freeswitch.org
Tue Mar 9 11:01:31 PST 2010


On Mon, Mar 8, 2010 at 2:23 PM, William Traenkle <will.traenkle at yahoo.com>wrote:

> FS Community,
>
>
> I created an extension 704
>
>
>
> I created a hunt group 7004 that first rings 704 then rings my cell phone
> 16194548924.
>
>
>
> I created an auto attendant 5002 with an option of 704 that goes to hunt
> group 7004.
>
>
>
> 1)     What does work: When I call the hunt group directly by dialing 7004
> internally, the hunt group first rings 704 then rings my cell phone
> successfully.  This is perfect.
>
>
>
> 2)     What does not work: When I call the main auto attendant from either
> internally by dialing 5002 or externally by dialing my main number, and dial
> 704, my extension rings and after not answering my cell phone does not ring.
>
>
>
> What I am expecting in #2 is for my extension 704 to ring and if I do not
> pick up then my cell phone will ring just like it does in #1.
>
>
>
> My knowledge is limited in this area and if you could point me in the right
> direction, that would be great.  I a have tried everything but with no
> luck.
>
>
> Pastebin the necessary debug info. Check
http://wiki.freeswitch.org/wiki/Reporting_Bugs for specifics on how to do
collect and report all the data to pastebin. It would be good to see the
dialplan and the debug log for each call.

When you've collected all the data please reply here with the pastebin URL.
-MC
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