[Freeswitch-users] Dialing **<extension>

Anthony Minessale anthony.minessale at gmail.com
Fri Mar 5 15:15:06 PST 2010


What I am trying to tell you going forward is to open issues on jira not the
mailing list I have to say it 4-10 times a day to people.  We cant follow
issues over email, we get literally 100+ emails a day some days.  It's for
your own good.  We need proper workflow....



On Fri, Mar 5, 2010 at 4:57 PM, Jerry Richards
<jerry.richards at teotech.com>wrote:

>  Sorry, I just looked for diffs in the logs I had.  Thank you for all of
> your good advice.  I do appreciate it!  I did try a snom 360 phone (but
> not a polycomm) and it behaved the same, however, I did find that one of my
> servers (with a 2-day newer FS version and different config) does not have
> this problem.  So I will isolate the issue between my config or just upgrade
> to the newer FS.
>
> Thank You and Best Regards,
> Jerry
>
>
>  ------------------------------
> *From:* Anthony Minessale [mailto:anthony.minessale at gmail.com]
> *Sent:* Thursday, March 04, 2010 4:14 PM
>
> *To:* freeswitch-users at lists.freeswitch.org
> *Subject:* Re: [Freeswitch-users] Dialing **<extension>
>
> Did you totally ignore my instructions?
> Do you want help or not?
>
>
> On Thu, Mar 4, 2010 at 6:01 PM, Jerry Richards <jerry.richards at teotech.com
> > wrote:
>
>>  What I see in the log where they first differ is just after FS sends the
>> CANCEL to the original ringing phone.  FS logs a cause: PICKED_OFF when it
>> didn't work.  Do you know what PICKED_OFF means?
>>
>> In the good case, FS logs:
>>
>> tport_pend(0x88348e8): pending 0x8942cc0 for udp/192.168.72.141:5060(already 1)
>> 2010-03-04 12:13:04.772196 [DEBUG] switch_core_state_machine.c:585
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) State REPORTING
>> 2010-03-04 12:13:04.772196 [DEBUG] switch_core_state_machine.c:53
>> sofia/internal/sip:5381 at 192.168.72.58:5060 Standard REPORTING, cause:
>> ORIGINATOR_CANCEL
>> 2010-03-04 12:13:04.772196 [DEBUG] switch_core_state_machine.c:585
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) State REPORTING going to
>> sleep
>> 2010-03-04 12:13:04.772196 [DEBUG] switch_core_state_machine.c:327
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) State Change CS_REPORTING ->
>> CS_DESTROY
>> 2010-03-04 12:13:04.772196 [DEBUG] switch_core_session.c:1019 Send signal
>> sofia/internal/sip:5381 at 192.168.72.58:5060 [BREAK]
>> 2010-03-04 12:13:04.772196 [DEBUG] switch_core_session.c:1161 Session 177
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) Locked, Waiting on external
>> entities
>> In the bad case, FS logs:
>>
>> tport_pend(0x88348e8): pending 0xb6dd6468 for udp/192.168.72.141:5060(already 1)
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:333
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) State Change CS_HANGUP ->
>> CS_REPORTING
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_session.c:1019 Send signal
>> sofia/internal/sip:5381 at 192.168.72.58:5060 [BREAK]
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:314
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) Running State Change
>> CS_REPORTING
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:585
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) State REPORTING
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:53
>> sofia/internal/sip:5381 at 192.168.72.58:5060 Standard REPORTING, cause:
>> PICKED_OFF
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:585
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) State REPORTING going to
>> sleep
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:327
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) State Change CS_REPORTING ->
>> CS_DESTROY
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_session.c:1019 Send signal
>> sofia/internal/sip:5381 at 192.168.72.58:5060 [BREAK]
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_session.c:1161 Session 199
>> (sofia/internal/sip:5381 at 192.168.72.58:5060) Locked, Waiting on external
>> entities
>> 2010-03-04 12:33:45.001563 [DEBUG] switch_core_session.c:1019 Send signal
>> sofia/internal/1059 at 192.168.72.141:5060 [BREAK]
>> 2010-03-04 12:33:45.001563 [NOTICE] switch_ivr_bridge.c:740 Hangup
>> sofia/internal/5402 at 192.168.72.141:5060 [CS_SOFT_EXECUTE]
>> [ORIGINATOR_CANCEL]
>> Best Regards,
>> Jerry
>>
>>  ------------------------------
>> *From:* Michael Collins [mailto:msc at freeswitch.org]
>> *Sent:* Thursday, March 04, 2010 2:59 PM
>>
>> *To:* freeswitch-users at lists.freeswitch.org
>> *Subject:* Re: [Freeswitch-users] Dialing **<extension>
>>
>>
>>
>> On Thu, Mar 4, 2010 at 2:14 PM, Jerry Richards <
>> jerry.richards at teotech.com> wrote:
>>
>>>
>>> By the way, it appears that the "**<extension>" ringing call pickup
>>> feature
>>> is intermittent.  Sometimes it works, sometimes not.  I posted two traces
>>> of
>>> the following scenario:
>>>
>>> 1) 1059 calls 5381
>>> 2) 5381 rings
>>> 3) 5402 dials "**5381"
>>>
>>> In the bad case (http://pastebin.freeswitch.org/12325), all calls
>>> disconnect
>>> following above scenario.  In the good case
>>> (http://pastebin.freeswitch.org/12326), 5402 connects to 1059.
>>>
>>> Best Regards,
>>> Jerry
>>>
>>
>> I'd suggest turning off the sofia debug stuff cuz that's just line noise
>> unless you know all that stuff. You need to compare the two traces and look
>> for differences. I'd start by looking at only the fs console output of each
>> call and see if there's anything different between the two. See if there's a
>> point where they diverge and work your way back from there. Look at the
>> corresponding SIP dialogs and see if there are any clues as well. You may
>> also want to capture the SIP traffic with tcpdump and analyze it in
>> Wireshark which is easier on the eyes than having it buried in with the
>> sofia and console logs.
>>
>> FWIW, I just updated to latest and I can't make this feature *NOT* work.
>> I'm on 32-bit CentOS using Polycom 550 and Snom 320 phones.
>>
>> -MC
>>
>>
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>>
>>
>
>
> --
> Anthony Minessale II
>
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>


-- 
Anthony Minessale II

FreeSWITCH http://www.freeswitch.org/
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