What I am trying to tell you going forward is to open issues on jira not the mailing list I have to say it 4-10 times a day to people.  We cant follow issues over email, we get literally 100+ emails a day some days.  It&#39;s for your own good.  We need proper workflow....<br>
 <br><br><br><div class="gmail_quote">On Fri, Mar 5, 2010 at 4:57 PM, Jerry Richards <span dir="ltr">&lt;<a href="mailto:jerry.richards@teotech.com">jerry.richards@teotech.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">




<div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">Sorry, I just looked for diffs in the logs I had.  
Thank you for all of your good advice.  I do appreciate it!  I 
did try a snom 360 phone (but not a polycomm) and it behaved 
the same, however, I did find that one of my servers (with a 2-day newer FS 
version and different config) does not have this problem.  So I will 
isolate the issue between my config or just upgrade to the newer 
FS.</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">Thank You and Best Regards,</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">Jerry</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div><font color="#0000ff" face="Arial" size="2"></font><br>
<blockquote style="margin-right: 0px;">
  <div dir="ltr" align="left" lang="en-us">
  <hr>
  <font face="Tahoma" size="2"><b>From:</b> Anthony Minessale 
  [mailto:<a href="mailto:anthony.minessale@gmail.com" target="_blank">anthony.minessale@gmail.com</a>] <br><b>Sent:</b> Thursday, March 04, 2010 
  4:14 PM<div><div></div><div class="h5"><br><b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.freeswitch.org</a><br><b>Subject:</b> 
  Re: [Freeswitch-users] Dialing **&lt;extension&gt;<br></div></div></font><br></div><div><div></div><div class="h5">
  <div></div>Did you totally ignore my instructions?<br>Do you want help or 
  not?<br><br><br>
  <div class="gmail_quote">On Thu, Mar 4, 2010 at 6:01 PM, Jerry Richards <span dir="ltr">&lt;<a href="mailto:jerry.richards@teotech.com" target="_blank">jerry.richards@teotech.com</a>&gt;</span> 
  wrote:<br>
  <blockquote style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;" class="gmail_quote">
    <div bgcolor="#ffffff">
    <div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">What I 
    see in the log where they first differ is just after FS sends the CANCEL to 
    the original ringing phone.  FS logs a cause: PICKED_OFF when it didn&#39;t 
    work.  Do you know what PICKED_OFF means?</font></span></div>
    <div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
    <div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">In the 
    good case, FS logs:</font></span></div>
    <div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
    <div dir="ltr" align="left"><span><font color="#0000ff" face="Book Antiqua" size="2">tport_pend(0x88348e8): pending 0x8942cc0 for udp/<a href="http://192.168.72.141:5060" target="_blank">192.168.72.141:5060</a> 
    (already 1)<br>2010-03-04 12:13:04.772196 [DEBUG] 
    switch_core_state_machine.c:585 (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) State REPORTING<br>2010-03-04 
    12:13:04.772196 [DEBUG] switch_core_state_machine.c:53 sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a> Standard REPORTING, cause: 
    ORIGINATOR_CANCEL<br>2010-03-04 12:13:04.772196 [DEBUG] 
    switch_core_state_machine.c:585 (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) State REPORTING going to 
    sleep<br>2010-03-04 12:13:04.772196 [DEBUG] switch_core_state_machine.c:327 
    (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) State Change CS_REPORTING 
    -&gt; CS_DESTROY<br>2010-03-04 12:13:04.772196 [DEBUG] 
    switch_core_session.c:1019 Send signal sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a> [BREAK]<br>2010-03-04 
    12:13:04.772196 [DEBUG] switch_core_session.c:1161 Session 177 
    (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) Locked, Waiting on external 
    entities<br></font></span></div>
    <div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">In the 
    bad case, FS logs:</font></span></div>
    <div dir="ltr" align="left"><span><font color="#0000ff" face="Book Antiqua" size="2"></font></span> </div>
    <div dir="ltr" align="left"><span><font color="#0000ff" face="Book Antiqua" size="2">tport_pend(0x88348e8): pending 0xb6dd6468 for udp/<a href="http://192.168.72.141:5060" target="_blank">192.168.72.141:5060</a> 
    (already 1)<br>2010-03-04 12:33:45.001563 [DEBUG] 
    switch_core_state_machine.c:333 (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) State Change CS_HANGUP -&gt; 
    CS_REPORTING<br>2010-03-04 12:33:45.001563 [DEBUG] 
    switch_core_session.c:1019 Send signal sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a> [BREAK]<br>2010-03-04 
    12:33:45.001563 [DEBUG] switch_core_state_machine.c:314 (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) Running State Change 
    CS_REPORTING<br>2010-03-04 12:33:45.001563 [DEBUG] 
    switch_core_state_machine.c:585 (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) State REPORTING<br>2010-03-04 
    12:33:45.001563 [DEBUG] switch_core_state_machine.c:53 sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a> Standard REPORTING, cause: 
    PICKED_OFF<br>2010-03-04 12:33:45.001563 [DEBUG] 
    switch_core_state_machine.c:585 (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) State REPORTING going to 
    sleep<br>2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:327 
    (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) State Change CS_REPORTING 
    -&gt; CS_DESTROY<br>2010-03-04 12:33:45.001563 [DEBUG] 
    switch_core_session.c:1019 Send signal sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a> [BREAK]<br>2010-03-04 
    12:33:45.001563 [DEBUG] switch_core_session.c:1161 Session 199 
    (sofia/internal/<a href="http://sip:5381@192.168.72.58:5060" target="_blank">sip:5381@192.168.72.58:5060</a>) Locked, Waiting on external 
    entities<br>2010-03-04 12:33:45.001563 [DEBUG] switch_core_session.c:1019 
    Send signal </font><a href="mailto:sofia/internal/1059@192.168.72.141:5060" target="_blank"><font face="Book Antiqua" size="2">sofia/internal/1059@192.168.72.141:5060</font></a><font color="#0000ff" face="Book Antiqua" size="2"> [BREAK]<br>
2010-03-04 
    12:33:45.001563 [NOTICE] switch_ivr_bridge.c:740 Hangup </font><a href="mailto:sofia/internal/5402@192.168.72.141:5060" target="_blank"><font face="Book Antiqua" size="2">sofia/internal/5402@192.168.72.141:5060</font></a><font color="#0000ff" face="Book Antiqua" size="2"> [CS_SOFT_EXECUTE] 
    [ORIGINATOR_CANCEL]<br></font></span><span></span></div>
    <div><span></span><font face="Arial"><font color="#0000ff"><font size="2">Best Regards,</font></font></font></div>
    <div><span></span><span></span><font face="Arial"><font color="#0000ff"><font size="2">J<span>erry</span></font></font></font><br></div>
    <blockquote style="margin-right: 0px;">
      <div dir="ltr" align="left" lang="en-us">
      <hr>
      <font face="Tahoma" size="2"><b>From:</b> Michael Collins [mailto:<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>] 
      <br><b>Sent:</b> Thursday, March 04, 2010 2:59 PM
      <div><br><b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.freeswitch.org</a><br></div><b>Subject:</b> 
      Re: [Freeswitch-users] Dialing **&lt;extension&gt;<br></font><br></div>
      <div>
      <div></div>
      <div>
      <div></div><br><br>
      <div class="gmail_quote">On Thu, Mar 4, 2010 at 2:14 PM, Jerry Richards 
      <span dir="ltr">&lt;<a href="mailto:jerry.richards@teotech.com" target="_blank">jerry.richards@teotech.com</a>&gt;</span> wrote:<br>
      <blockquote style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;" class="gmail_quote"><br>By the way, it appears that the 
        &quot;**&lt;extension&gt;&quot; ringing call pickup feature<br>is intermittent. 
         Sometimes it works, sometimes not.  I posted two traces 
        of<br>the following scenario:<br><br>1) 1059 calls 5381<br>2) 5381 
        rings<br>3) 5402 dials &quot;**5381&quot;<br><br>In the bad case (<a href="http://pastebin.freeswitch.org/12325" target="_blank">http://pastebin.freeswitch.org/12325</a>), all calls 
        disconnect<br>following above scenario.  In the good case<br>(<a href="http://pastebin.freeswitch.org/12326" target="_blank">http://pastebin.freeswitch.org/12326</a>), 5402 connects 
        to 1059.<br><br>Best Regards,<br><font color="#888888">Jerry<br></font></blockquote>
      <div><br>I&#39;d suggest turning off the sofia debug stuff cuz that&#39;s just 
      line noise unless you know all that stuff. You need to compare the two 
      traces and look for differences. I&#39;d start by looking at only the fs 
      console output of each call and see if there&#39;s anything different between 
      the two. See if there&#39;s a point where they diverge and work your way back 
      from there. Look at the corresponding SIP dialogs and see if there are any 
      clues as well. You may also want to capture the SIP traffic with tcpdump 
      and analyze it in Wireshark which is easier on the eyes than having it 
      buried in with the sofia and console logs.<br><br>FWIW, I just updated to 
      latest and I can&#39;t make this feature *NOT* work. I&#39;m on 32-bit CentOS 
      using Polycom 550 and Snom 320 
      phones.<br><br>-MC<br></div></div><br></div></div></blockquote></div><br>_______________________________________________<br>FreeSWITCH-users 
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<br></blockquote></div><br><br clear="all"><br>-- <br>Anthony Minessale II<br><br>FreeSWITCH <a href="http://www.freeswitch.org/" target="_blank">http://www.freeswitch.org/</a><br>ClueCon <a href="http://www.cluecon.com/" target="_blank">http://www.cluecon.com/</a><br>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Anthony Minessale II<br><br>FreeSWITCH <a href="http://www.freeswitch.org/">http://www.freeswitch.org/</a><br>ClueCon <a href="http://www.cluecon.com/">http://www.cluecon.com/</a><br>
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