[Freeswitch-users] Some question about mod_fifo ??

[Nguyễn Mạnh Hùng]

Hi Anthony,

Can you discuss some details in how polycom or snom can do this and x-lite not.

If can, I want to edit some open source soffphone like officeSIP to do this.

Best Regards.

 

Anthony Minessale [anthony.minessale at gmail.com]

 

We already do it.
X-Lite does not support it.
If you try it with a phone like snom or polycom you will see it works just like
that.


 

2010/4/3 Nguyá»n Mạnh Hùng < hungngm at bkav.com.vn >
 

     

    Hi Seven Du.

    

    Thanks to yours suggetion.

    

    I have an ideal, it is: when the call between caller and agent is set, the
    caller_id is determined. So, i want to edit code to sent the agent
    information (the call_id and call_id_number) which will be displayed againt
    in the agent's softphone (as Xlite..) when the call is happening.

    

    I read some documents but i still can't determine: It's maybe yes or maybe
    to do this and where to do this.

    

    Can you give me some comments.

    

    Best Regard.

    

     

    Seven Du [ dujinfang at gmail.com ]

    

    

    »¿As discussed in the list, it's not a freeswitch problem but a reality
    of life. 



    Think about customer A and B calls in one after another, then if
    FreeSWITCH call agent X with caller id A and Y with caller id B, and
    angent Y answers before X, then

    1) if bridge Y with A with the FIFO rule, then the caller id is wrong
    2) if bridge Y with B, the caller id is right but it breaks the rule
    of FIFO - A should be served before B!! And what even worse is that
    if X never answer A then A never can be served which is really
    unfair!!

    Of course you don't want 1), and you don't need mod_fifo if you want
    behavior 2), you just need some dialplan trick or some simple Lua
    script I think. Also FreeSWITCH is designed to be easily extended with
    almost any languages so feel free to implement anything.

    2010/3/31 Nguyá»n Mạnh Hùng : 


    > Hi Mike and Seven Du.
    > Thanks to yours help.
    > I known the mechanism of mod_fifo.
    >>>
   
   
   
   
    http://lists.freeswitch.org/pipermail/freeswitch-users/2009-November/050175.html
    .
    > What a pity, It can't solve this problem. I can't use freeswitch for my
    call
    > center.
    > Hope new version can solve this !!!

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Anthony Minessale II

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