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<DIV>Hi Anthony,</DIV>
<DIV> </DIV>
<DIV>Can you discuss some details in how polycom or snom can do this and x-lite
not.</DIV>
<DIV> </DIV>
<DIV>If can, I want to edit some open source soffphone like officeSIP to do
this.</DIV>
<DIV> </DIV>
<DIV>Best Regards.</DIV>
<DIV> </DIV></FONT><FONT face="Times New Roman" color=#000000 size=3>
<DIV style="BACKGROUND: #f0b070"><A
href="mailto:anthony.minessale@gmail.com">Anthony Minessale</A> <FONT
color=#0000ff>[anthony.minessale@gmail.com]</FONT> </DIV>
<DIV></FONT> </DIV></DIV></FONT>
<DIV></DIV>
<DIV> </DIV>We already do it.<BR>X-Lite does not support it.<BR>If you try
it with a phone like snom or polycom you will see it works just like
that.<BR><BR><BR>
<DIV class=gmail_quote>2010/4/3 Nguyễn Mạnh Hùng <SPAN dir=ltr><<A
href="mailto:hungngm@bkav.com.vn">hungngm@bkav.com.vn</A>></SPAN><BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
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<DIV>Hi Seven Du.</DIV>
<DIV> </DIV>
<DIV>Thanks to yours suggetion.</DIV>
<DIV> </DIV>
<DIV>I have an ideal, it is: when the call between caller and agent is set,
the caller_id is determined. So, i want to edit code to sent the agent
information (the call_id and call_id_number) which will
be displayed againt in the agent's softphone (as
Xlite..) when the call is happening.</DIV>
<DIV> </DIV>
<DIV>I read some documents but i still can't determine: It's maybe yes or
maybe to do this and where to do this.</DIV>
<DIV> </DIV>
<DIV>Can you give me some comments.</DIV>
<DIV> </DIV>
<DIV>Best Regard.</DIV>
<DIV> </DIV></FONT><FONT face="Times New Roman" color=#000000 size=3>
<DIV
style="BACKGROUND: rgb(240,176,112); moz-background-clip: border; moz-background-origin: padding; moz-background-inline-policy: continuous"><A
href="mailto:dujinfang@gmail.com" target=_blank>Seven Du</A> <FONT
color=#0000ff>[<A href="mailto:dujinfang@gmail.com"
target=_blank>dujinfang@gmail.com</A>]</FONT> </DIV>
<DIV></DIV></FONT> </DIV></DIV>
<DIV></DIV>
<DIV> </DIV>
<DIV>As discussed in the list, it's not a freeswitch problem but a reality of
life.
<DIV class=im><BR><BR>Think about customer A and B calls in one after another,
then if<BR>FreeSWITCH call agent X with caller id A and Y with caller id B,
and<BR>angent Y answers before X, then<BR><BR>1) if bridge Y with A with the
FIFO rule, then the caller id is wrong<BR>2) if bridge Y with B, the caller id
is right but it breaks the rule<BR>of FIFO - A should be served before B!! And
what even worse is that<BR>if X never answer A then A never can be served
which is really<BR>unfair!!<BR><BR>Of course you don't want 1), and you don't
need mod_fifo if you want<BR>behavior 2), you just need some dialplan trick or
some simple Lua<BR>script I think. Also FreeSWITCH is designed to be easily
extended with<BR>almost any languages so feel free to implement
anything.<BR><BR></DIV>2010/3/31 Nguyễn Mạnh Hùng :
<DIV class=im><BR>> Hi Mike and Seven Du.<BR>> Thanks to yours
help.<BR>> I known the mechanism of mod_fifo.<BR>>>><A href="http://lists.freeswitch.org/pipermail/freeswitch-users/2009-November/050175.html" target="_blank">http://lists.freeswitch.org/pipermail/freeswitch-users/2009-November/050175.html</A>.<BR>>
What a pity, It can't solve this problem. I can't use freeswitch for my
call<BR>> center.<BR>> Hope new version can solve this
!!!<BR><BR>_______________________________________________<BR>FreeSWITCH-users
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clear=all><BR>-- <BR>Anthony Minessale II<BR><BR>FreeSWITCH <A href="http://www.freeswitch.org/">http://www.freeswitch.org/</A><BR>ClueCon <A href="http://www.cluecon.com/">http://www.cluecon.com/</A><BR>Twitter: <A href="http://twitter.com/FreeSWITCH_wire">http://twitter.com/FreeSWITCH_wire</A><BR><BR>AIM:
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