[Freeswitch-users] Help setting up FreeSWITCH

Michael Collins msc at freeswitch.org
Wed Jul 29 09:36:36 PDT 2009


I'm wondering if the default configs got messed up somehow. We need more
information.
Please do two things:
Pastebin your "Local_Extension" dialplan entry
Turn on debug level output (type "console loglevel 7"), make another call,
then pastebin the output

See this page for more tips on collecting information and reporting it:
http://wiki.freeswitch.org/wiki/Reporting_Bugs

-MC

On Tue, Jul 28, 2009 at 10:55 PM, Drew Hopcroft <hopcroft.drew at gmail.com>wrote:

> Hey,Having a problem, first time setting up a FreeSWITCH phone system (or
> any networked phone system) and seem to be in over my head.
> We cannot call out or call in (though it does go to the voice mail) or call
> inside the network (that did work for a time, but then trying to make
> everything else work it stopped).
>
> No idea what to do and hoping for some advice?
>
> The output I am getting is: (broken it up a little)
>
> sofia status
> API CALL [sofia(status)] output:
>                      Name          Type                               Data
>      State
>
> =================================================================================================
>                  internal       profile     sip:mod_sofia at 10.10.0.254:5060     RUNNING (0)
>                  external       profile     sip:mod_sofia at 10.10.0.254:5080     RUNNING (0)
>               example.com       gateway            sip:joeuser at example.com<sip%3Ajoeuser at example.com>     NOREG
>   iinetphone.iinet.net.au       gateway
> sip:03XXXXXXXX at sip.vic.iinet.net.au<sip%3A03XXXXXXXX at sip.vic.iinet.net.au>  REGED
>               10.10.0.254         alias                           internal
>      ALIASED
>                   default         alias                           internal
>      ALIASED
>                       nat         alias                           external
>      ALIASED
>                  outbound         alias                           external
>      ALIASED
>
> =================================================================================================
> 2 profiles 4 aliases
>
> sofia status profile internal
> API CALL [sofia(status profile internal)] output:
>
> =================================================================================================
> Name                    internal
> Domain Name             N/A
> DBName                  sofia_reg_internal
> Pres Hosts
> Dialplan                XML
> Context                 public
> Challenge Realm         auto_from
> RTP-IP                  10.10.0.254
> SIP-IP                  10.10.0.254
> URL                     sip:mod_sofia at 10.10.0.254:5060
> BIND-URL                sip:mod_sofia at 10.10.0.254:5060
> HOLD-MUSIC              local_stream://moh
> OUTBOUND-PROXY          N/A
> CODECS                  G722,PCMU,PCMA,GSM
> TEL-EVENT               101
> DTMF-MODE               rfc2833
> CNG                     13
> SESSION-TO              0
> MAX-DIALOG              0
> NOMEDIA                 false
> LATE-NEG                false
> PROXY-MEDIA             false
> AGGRESSIVENAT           false
> STUN-ENABLED            true
> STUN-AUTO-DISABLE       false
> CALLS-IN                3
> FAILED-CALLS-IN         1
> CALLS-OUT               0
> FAILED-CALLS-OUT        0
>
> Registrations:
>
> =================================================================================================
> Call-ID:        ZjRkMmIyZjYwZGI0NjMzYWEzZTRhY2M0Nzk0N2JjYTE.
> User:           1001 at 10.10.0.254
> Contact:        "SERV ER" <sip:1001 at 10.10.0.254:32022
> ;rinstance=9f1b2d2e32fdd2dc;fs_nat=yes;fs_path=sip%3A1001%4010
> .10.0.254%3A32022%3Brinstance%3D9f1b2d2e32fdd2dc>
> Agent:          X-Lite Beta release 4.0 Beta stamp 54292
> Status:         Registered(UDP-NAT)(unknown) EXP(2009-07-29 14:54:10)
> Host:           EIN-Server
> IP:             10.10.0.254
> Port:           32022
> Auth-User:      1001
> Auth-Realm:     10.10.0.254
>
> Call-ID:        OWE3ZDc2ZWYwZGU4M2Y2ZGQ1YzQxYTMxODBiMDAwMDY.
> User:           1015 at 10.10.0.254
> Contact:        "Drew" <sip:1015 at 10.10.1.4:47894
> ;rinstance=45362e614cd99099;fs_nat=yes;fs_path=sip%3A1015%4010.10.1
> .4%3A47894%3Brinstance%3D45362e614cd99099>
> Agent:          X-Lite release 1103d stamp 53117
> Status:         Registered(UDP-NAT)(unknown) EXP(2009-07-29 13:04:13)
> Host:           EIN-Server
> IP:             10.10.1.4
> Port:           47894
> Auth-User:      1015
> Auth-Realm:     10.10.0.254
>
>
> =================================================================================================
>
>
>
> Calls Inside the LAN
>
> 2009-07-29 12:54:17.426580 [NOTICE] switch_channel.c:602 New Channel
> sofia/internal/1015 at 10.
> 10.0.254 [f6e84bb4-3037-d943-98f7-974b5a9569d7]
> 2009-07-29 12:54:17.440580 [INFO] mod_dialplan_xml.c:252 Processing
> Drew->1001 in context public
> 2009-07-29 12:54:17.441580 [NOTICE] switch_ivr.c:1349 Transfer
> sofia/internal/1015 at 10.10.0.254 to XML[1001 at default]
>
> 2009-07-29 12:54:17.442580 [INFO] mod_dialplan_xml.c:252 Processing
> Drew->1001 in context default
> 2009-07-29 12:54:17.445580 [WARNING] switch_ivr.c:2046 can't find user
> [default@]
> 2009-07-29 12:54:18.566580 [INFO] switch_ivr_async.c:1793 Bound B-Leg: 1
> execute_extension::dx XML features
> 2009-07-29 12:54:18.566580 [INFO] switch_ivr_async.c:1793 Bound B-Leg: 2
> record_session::C:\Program Files (x86)\Fre
> eSWITCH/recordings/1015.2009-07-29-12-54-18.wav
> 2009-07-29 12:54:18.567580 [INFO] switch_ivr_async.c:1793 Bound B-Leg: 3
> execute_extension::cf XML features
> 2009-07-29 12:54:19.549580 [WARNING] mod_dptools.c:2363 Can't find user
> [1001@]
> 2009-07-29 12:54:19.549580 [ERR] switch_ivr_originate.c:1494 Cannot create
> outgoing channel of type [user] cause: [
> SUBSCRIBER_ABSENT]
> 2009-07-29 12:54:19.549580 [INFO] mod_dptools.c:2091 Originate Failed.
>  Cause: SUBSCRIBER_ABSENT
> 2009-07-29 12:54:19.550580 [NOTICE] mod_dptools.c:649 Channel
> [sofia/internal/1015 at 10.10.0.254] has been answered
> 2009-07-29 12:54:25.315580 [NOTICE] sofia_reg.c:319 Registering
> iinetphone.iinet.net.au
> 2009-07-29 12:54:27.569580 [NOTICE] sofia.c:3770 Hangup sofia/internal/
> 1015 at 10.10.0.254 [CS_EXECUTE] [NORMAL_CLEARI
> NG]
> 2009-07-29 12:54:27.673580 [NOTICE] switch_core_session.c:1085 Session 8
> (sofia/internal/1015 at 10.10.0.254) Ended
> 2009-07-29 12:54:27.673580 [NOTICE] switch_core_session.c:1087 Close
> Channel sofia/internal/1015 at 10.10.0.254 [CS_DE
> STROY]
>
>
>
> Incoming calls (04XXXXXXXX my mobile, 03XXXXXXXX the voip number)
>
> 2009-07-29 12:47:27.463580 [NOTICE] switch_channel.c:602 New Channel
> sofia/external/04XXXXXXXX at 10.18.51.15 [e1954a8
> a-b5df-2b4e-9455-6ce4a6ad8af5]
> 2009-07-29 12:47:27.465580 [INFO] mod_dialplan_xml.c:252 Processing
> 04XXXXXXXX7->03XXXXXXXX in context public
> 2009-07-29 12:47:27.467580 [NOTICE] switch_ivr.c:1349 Transfer
> sofia/external/04XXXXXXXX7 at 10.18.51.15 to XML[1015 at 10
> .10.0.254 at public]
> 2009-07-29 12:47:27.468580 [INFO] mod_dialplan_xml.c:252 Processing
> 04XXXXXXXX7->1015 at 10.10.0.254 in context public
> 2009-07-29 12:47:27.469580 [NOTICE] switch_core_state_machine.c:179 Hangup
> sofia/external/04XXXXXXXX7 at 10.18.51.15 [C
> S_EXECUTE] [NORMAL_CLEARING]
> 2009-07-29 12:47:27.471580 [NOTICE] switch_core_session.c:1085 Session 6
> (sofia/external/04XXXXXXXX7 at 10.18.51.15) En
> ded
> 2009-07-29 12:47:27.471580 [NOTICE] switch_core_session.c:1087 Close
> Channel sofia/external/04XXXXXXXX7 at 10.18.51.15
> [CS_DESTROY]
>
>
>
> Out Calls
>
> 2009-07-29 12:47:36.454580 [NOTICE] switch_channel.c:602 New Channel
> sofia/internal/1015 at 10.10.0.254 [b37b25ae-1f51
> -8e41-b3ed-50bffdbde573]
> 2009-07-29 12:47:36.467580 [INFO] mod_dialplan_xml.c:252 Processing
> Drew->04XXXXXXXX in context public
> 2009-07-29 12:47:36.468580 [NOTICE] switch_core_state_machine.c:179 Hangup
> sofia/internal/1015 at 10.10.0.254 [CS_EXEC
> UTE] [NORMAL_CLEARING]
> 2009-07-29 12:47:36.470580 [NOTICE] switch_core_session.c:1085 Session 7
> (sofia/internal/1015 at 10.10.0.254) Ended
> 2009-07-29 12:47:36.470580 [NOTICE] switch_core_session.c:1087 Close
> Channel sofia/internal/1015 at 10.10.0.254 [CS_DE
> STROY]
>
> Thanks in advance for any help that I get!!
>
> -Drew
>
>
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