I&#39;m wondering if the default configs got messed up somehow. We need more information.<br>Please do two things:<br>Pastebin your &quot;Local_Extension&quot; dialplan entry<br>Turn on debug level output (type &quot;console loglevel 7&quot;), make another call, then pastebin the output<br>
<br>See this page for more tips on collecting information and reporting it:<br><a href="http://wiki.freeswitch.org/wiki/Reporting_Bugs">http://wiki.freeswitch.org/wiki/Reporting_Bugs</a><br><br>-MC<br><br><div class="gmail_quote">
On Tue, Jul 28, 2009 at 10:55 PM, Drew Hopcroft <span dir="ltr">&lt;<a href="mailto:hopcroft.drew@gmail.com">hopcroft.drew@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hey,<div>Having a problem, first time setting up a <span style="border-collapse: collapse; white-space: pre;">FreeSWITCH </span>phone system (or any networked phone system) and seem to be in over my head.</div>
<div>We cannot call out or call in (though it does go to the voice mail) or call inside the network (that did work for a time, but then trying to make everything else work it stopped).</div><div><br></div><div>No idea what to do and hoping for some advice?</div>

<div><br></div><div>The output I am getting is: (broken it up a little)</div><div><div><br></div><div>sofia status</div><div>API CALL [sofia(status)] output:</div><div>                     Name          Type                               Data      State</div>

<div>=================================================================================================</div><div>                 internal       profile     <a href="http://sip:mod_sofia@10.10.0.254:5060" target="_blank">sip:mod_sofia@10.10.0.254:5060</a>      RUNNING (0)</div>

<div>                 external       profile     <a href="http://sip:mod_sofia@10.10.0.254:5080" target="_blank">sip:mod_sofia@10.10.0.254:5080</a>      RUNNING (0)</div><div>              <a href="http://example.com" target="_blank">example.com</a>       gateway            <a href="mailto:sip%3Ajoeuser@example.com" target="_blank">sip:joeuser@example.com</a>      NOREG</div>

<div>  <a href="http://iinetphone.iinet.net.au" target="_blank">iinetphone.iinet.net.au</a>       gateway   <a href="mailto:sip%3A03XXXXXXXX@sip.vic.iinet.net.au" target="_blank">sip:03XXXXXXXX@sip.vic.iinet.net.au</a>   REGED</div>
<div>              10.10.0.254         alias                           internal      ALIASED</div>
<div>                  default         alias                           internal      ALIASED</div><div>                      nat         alias                           external      ALIASED</div><div>                 outbound         alias                           external      ALIASED</div>

<div>=================================================================================================</div><div>2 profiles 4 aliases</div><div><br></div><div>sofia status profile internal</div><div>API CALL [sofia(status profile internal)] output:</div>

<div>=================================================================================================</div><div>Name                    internal</div><div>Domain Name             N/A</div><div>DBName                  sofia_reg_internal</div>

<div>Pres Hosts</div><div>Dialplan                XML</div><div>Context                 public</div><div>Challenge Realm         auto_from</div><div>RTP-IP                  10.10.0.254</div><div>SIP-IP                  10.10.0.254</div>

<div>URL                     <a href="http://sip:mod_sofia@10.10.0.254:5060" target="_blank">sip:mod_sofia@10.10.0.254:5060</a></div><div>BIND-URL                <a href="http://sip:mod_sofia@10.10.0.254:5060" target="_blank">sip:mod_sofia@10.10.0.254:5060</a></div>

<div>HOLD-MUSIC              local_stream://moh</div><div>OUTBOUND-PROXY          N/A</div><div>CODECS                  G722,PCMU,PCMA,GSM</div><div>TEL-EVENT               101</div><div>DTMF-MODE               rfc2833</div>

<div>CNG                     13</div><div>SESSION-TO              0</div><div>MAX-DIALOG              0</div><div>NOMEDIA                 false</div><div>LATE-NEG                false</div><div>PROXY-MEDIA             false</div>

<div>AGGRESSIVENAT           false</div><div>STUN-ENABLED            true</div><div>STUN-AUTO-DISABLE       false</div><div>CALLS-IN                3</div><div>FAILED-CALLS-IN         1</div><div>CALLS-OUT               0</div>

<div>FAILED-CALLS-OUT        0</div><div><br></div><div>Registrations:</div><div>=================================================================================================</div><div>Call-ID:        ZjRkMmIyZjYwZGI0NjMzYWEzZTRhY2M0Nzk0N2JjYTE.</div>

<div>User:           <a href="mailto:1001@10.10.0.254" target="_blank">1001@10.10.0.254</a></div><div>Contact:        &quot;SERV ER&quot; &lt;sip:1001@10.10.0.254:32022;rinstance=9f1b2d2e32fdd2dc;fs_nat=yes;fs_path=sip%3A1001%4010</div>
<div>
.10.0.254%3A32022%3Brinstance%3D9f1b2d2e32fdd2dc&gt;</div><div>Agent:          X-Lite Beta release 4.0 Beta stamp 54292</div><div>Status:         Registered(UDP-NAT)(unknown) EXP(2009-07-29 14:54:10)</div><div>Host:           EIN-Server</div>

<div>IP:             10.10.0.254</div><div>Port:           32022</div><div>Auth-User:      1001</div><div>Auth-Realm:     10.10.0.254</div><div><br></div><div>Call-ID:        OWE3ZDc2ZWYwZGU4M2Y2ZGQ1YzQxYTMxODBiMDAwMDY.</div>

<div>User:           <a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a></div><div>Contact:        &quot;Drew&quot; &lt;sip:1015@10.10.1.4:47894;rinstance=45362e614cd99099;fs_nat=yes;fs_path=sip%3A1015%4010.10.1</div>
<div>
.4%3A47894%3Brinstance%3D45362e614cd99099&gt;</div><div>Agent:          X-Lite release 1103d stamp 53117</div><div>Status:         Registered(UDP-NAT)(unknown) EXP(2009-07-29 13:04:13)</div><div>Host:           EIN-Server</div>

<div>IP:             10.10.1.4</div><div>Port:           47894</div><div>Auth-User:      1015</div><div>Auth-Realm:     10.10.0.254</div><div><br></div><div>=================================================================================================</div>

<div><br></div><div><br></div><div><br></div><div>Calls Inside the LAN</div><div><br></div><div>2009-07-29 12:54:17.426580 [NOTICE] switch_channel.c:602 New Channel sofia/internal/1015@10.</div><div>10.0.254 [f6e84bb4-3037-d943-98f7-974b5a9569d7]</div>

<div>2009-07-29 12:54:17.440580 [INFO] mod_dialplan_xml.c:252 Processing Drew-&gt;1001 in context public</div><div>2009-07-29 12:54:17.441580 [NOTICE] switch_ivr.c:1349 Transfer sofia/internal/<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a> to XML[1001@default]</div>

<div><br></div><div>2009-07-29 12:54:17.442580 [INFO] mod_dialplan_xml.c:252 Processing Drew-&gt;1001 in context default</div><div>2009-07-29 12:54:17.445580 [WARNING] switch_ivr.c:2046 can&#39;t find user [default@]</div>

<div>2009-07-29 12:54:18.566580 [INFO] switch_ivr_async.c:1793 Bound B-Leg: 1 execute_extension::dx XML features</div><div>2009-07-29 12:54:18.566580 [INFO] switch_ivr_async.c:1793 Bound B-Leg: 2 record_session::C:\Program Files (x86)\Fre</div>

<div>eSWITCH/recordings/1015.2009-07-29-12-54-18.wav</div><div>2009-07-29 12:54:18.567580 [INFO] switch_ivr_async.c:1793 Bound B-Leg: 3 execute_extension::cf XML features</div><div>2009-07-29 12:54:19.549580 [WARNING] mod_dptools.c:2363 Can&#39;t find user [1001@]</div>

<div>2009-07-29 12:54:19.549580 [ERR] switch_ivr_originate.c:1494 Cannot create outgoing channel of type [user] cause: [</div><div>SUBSCRIBER_ABSENT]</div><div>2009-07-29 12:54:19.549580 [INFO] mod_dptools.c:2091 Originate Failed.  Cause: SUBSCRIBER_ABSENT</div>

<div>2009-07-29 12:54:19.550580 [NOTICE] mod_dptools.c:649 Channel [sofia/internal/<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a>] has been answered</div><div>2009-07-29 12:54:25.315580 [NOTICE] sofia_reg.c:319 Registering <a href="http://iinetphone.iinet.net.au" target="_blank">iinetphone.iinet.net.au</a></div>

<div>2009-07-29 12:54:27.569580 [NOTICE] sofia.c:3770 Hangup sofia/internal/<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a> [CS_EXECUTE] [NORMAL_CLEARI</div><div>NG]</div><div>2009-07-29 12:54:27.673580 [NOTICE] switch_core_session.c:1085 Session 8 (sofia/internal/<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a>) Ended</div>

<div>2009-07-29 12:54:27.673580 [NOTICE] switch_core_session.c:1087 Close Channel sofia/internal/<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a> [CS_DE</div><div>STROY]</div><div><br></div><div><br>
</div><div><br></div>
<div>Incoming calls (04XXXXXXXX my mobile, 03XXXXXXXX the voip number)</div><div><br></div><div>2009-07-29 12:47:27.463580 [NOTICE] switch_channel.c:602 New Channel sofia/external/<a href="mailto:04XXXXXXXX@10.18.51.15" target="_blank">04XXXXXXXX@10.18.51.15</a> [e1954a8</div>

<div>a-b5df-2b4e-9455-6ce4a6ad8af5]</div><div>2009-07-29 12:47:27.465580 [INFO] mod_dialplan_xml.c:252 Processing 04XXXXXXXX7-&gt;03XXXXXXXX in context public</div><div>2009-07-29 12:47:27.467580 [NOTICE] switch_ivr.c:1349 Transfer sofia/external/<a href="mailto:04XXXXXXXX7@10.18.51.15" target="_blank">04XXXXXXXX7@10.18.51.15</a> to XML[1015@10</div>

<div>.10.0.254@public]</div><div>2009-07-29 12:47:27.468580 [INFO] mod_dialplan_xml.c:252 Processing 04XXXXXXXX7-&gt;<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a> in context public</div><div>2009-07-29 12:47:27.469580 [NOTICE] switch_core_state_machine.c:179 Hangup sofia/external/<a href="mailto:04XXXXXXXX7@10.18.51.15" target="_blank">04XXXXXXXX7@10.18.51.15</a> [C</div>

<div>S_EXECUTE] [NORMAL_CLEARING]</div><div>2009-07-29 12:47:27.471580 [NOTICE] switch_core_session.c:1085 Session 6 (sofia/external/<a href="mailto:04XXXXXXXX7@10.18.51.15" target="_blank">04XXXXXXXX7@10.18.51.15</a>) En</div>
<div>ded</div>
<div>2009-07-29 12:47:27.471580 [NOTICE] switch_core_session.c:1087 Close Channel sofia/external/<a href="mailto:04XXXXXXXX7@10.18.51.15" target="_blank">04XXXXXXXX7@10.18.51.15</a></div><div>[CS_DESTROY]</div><div><br></div>
<div><br></div>
<div><br></div><div>Out Calls</div><div><br></div><div>2009-07-29 12:47:36.454580 [NOTICE] switch_channel.c:602 New Channel sofia/internal/<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a> [b37b25ae-1f51</div>
<div>-8e41-b3ed-50bffdbde573]</div>
<div>2009-07-29 12:47:36.467580 [INFO] mod_dialplan_xml.c:252 Processing Drew-&gt;04XXXXXXXX in context public</div><div>2009-07-29 12:47:36.468580 [NOTICE] switch_core_state_machine.c:179 Hangup sofia/internal/<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a> [CS_EXEC</div>

<div>UTE] [NORMAL_CLEARING]</div><div>2009-07-29 12:47:36.470580 [NOTICE] switch_core_session.c:1085 Session 7 (sofia/internal/<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a>) Ended</div><div>2009-07-29 12:47:36.470580 [NOTICE] switch_core_session.c:1087 Close Channel sofia/internal/<a href="mailto:1015@10.10.0.254" target="_blank">1015@10.10.0.254</a> [CS_DE</div>

<div>STROY]</div><div><br></div><div>Thanks in advance for any help that I get!!</div><div><br></div><div>-Drew</div><div><br></div></div>
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<br></blockquote></div><br>