[Freeswitch-users] [ANN] Spice Telephony 0.9.5 released (FS based callcenter)

[Andrew Thompson]

On Sun, Dec 20, 2009 at 11:03:46PM -0800, ram wrote:
> Hi
> 
> its good to hear
> 
> any compare document between Vicidial and this project
>

No document, but briefly:

* More focused on inbound than on outbound (at least for the moment)
  vicidial is more geared for outbound.
* Handles email in queue (and soon chat), vicidial is only voice.
* wrapup time is per-call not static per-'campaign'
* license is a little more liberal
* can operate as a distributed system
* doesn't need asterisk ;)

Andrew