[Freeswitch-users] Call exits after 120 seconds with hangup cause

Anthony Minessale anthony.minessale at gmail.com
Wed Aug 26 08:44:40 PDT 2009

if you are talking to a device that pretends to do session timers but really
does not, the re-invite can cause a hangup.
We have seen this with sonus many times, do you have sonus involved in your
call per chance?

On Wed, Aug 26, 2009 at 7:59 AM, Dennis <odermann at googlemail.com> wrote:

> > You have a NAT issue.
> as i wrote, we are quite sure, that this is a nat problem. but we have
> no idea how we could fix this. there must be a reason, why the hangup
> always comes after 120 seconds.
> >    <!--RTP port range -->
> >    <param name="rtp-start-port" value="10000"/>
> >    <param name="rtp-end-port" value="32767"/>
> we tested that, but this does not change anything (nothing becomes
> worse or better).
> > param name="session-timeout" value="120"
> this line is commented in our profile and we believe, that this has
> nothing to do with our problem.
> to tell a little bit more about our problem:
> under
> http://wiki.freeswitch.org/wiki/General_NAT_example_scenarios#Scenario_2
> you can find the scenario, which is exactly like ours. we played with
> all the mentioned settings, but it does not work.
> to mention one thing: if we connect with xlite (softphone), we do not
> have any problems. but we have snom-voip-phones and with them we have
> the problems.
> the big question is: wo or what might cause/trigger the hangup? is it
> freeswitch or something else? we have a firewall (IPCop) - might there
> be a setting, which needs to be set, to avoid theses problems?
> kind regards
> dennis
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Anthony Minessale II

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