[Freeswitch-users] VoiceMail transcription

Kirk Bateman kirk.bateman at gmail.com
Wed Aug 12 01:34:16 PDT 2009


Not sure, but they do certainly have a reasonably large server farm for
doing processing :)

I note that sphinx4 I believe has a java example for doing dictation
transcription from an audio file (saw something on a sphinx forum or mailing
list while trawling the net).

I'm still investigating modifications to use pocketsphinx.

Regards

Kirk


2009/8/11 João Mesquita <jmesquita at gmail.com>

> I am sorry for the ignorance on the matter, but how does google voice does?
> Do they also have humans?
>
> jmesquita
>
>
> On Tue, Aug 11, 2009 at 11:17 AM, Kirk Bateman <kirk.bateman at gmail.com>wrote:
>
>> I'm still interested in getting pocketsphinx to attempt speech recognition
>> on an audio file.
>>
>> To be honest, most of the problem is that at 8Khz (mobile phone call
>> rate), speech detection is NOT very accurate, at 16Khz it IS significantly
>> better.
>>
>> I'm planning to have a play with the speechtools module and
>> mod_pocketsphinx etc to try and get an audio file parsed, spare time
>> permitting.
>>
>> Will let the list know if I get anywhere.
>>
>> Regards
>>
>> Kirk Bateman
>>
>>
>> 2009/8/11 David Knell <dave at 3c.co.uk>
>>
>> Hi Pete,
>>>
>>> I'm afraid that the answer's still the same: use a human.  Here's an
>>> article describing the state of the art:
>>> http://www.theregister.co.uk/2009/08/05/spinvox_demo_day/
>>> - the links to previous stories at the bottom provide good background.
>>>
>>> --Dave
>>>
>>> > I apologize, I should have been more clear.  We will be using humans
>>> > to scan the translated results.  But we are looking for a system to
>>> > perform the "first pass" on the audio to hopefully help the human type
>>> > less.
>>> >
>>> > Although the question has been raised if it's faster to have a human
>>> > just transcribe the whole thing, or fix up what the computer spit out.
>>> > If you have any insights on this, that would be great.
>>> >
>>> > -pete
>>> >
>>> >         -------- Original Message --------
>>> >         Subject: Re: [Freeswitch-users] VoiceMail transcription
>>> >         From: David Knell <dave at 3c.co.uk>
>>> >         Date: Mon, August 10, 2009 11:51 am
>>> >         To: freeswitch-users at lists.freeswitch.org
>>> >
>>> >         Good evening Pete,
>>> >
>>> >         The only way to do this is, I'm afraid, to use a human. We use
>>> >         Amazon's
>>> >         Mechanical Turk to good effect.
>>> >
>>> >         Cheers --
>>> >
>>> >         Dave
>>> >
>>> >         > Good morning all,
>>> >         >
>>> >         > I realize this is slightly off the FS topic, but I am
>>> >         wondering if
>>> >         > anyone out there has experience with software packages
>>> >         designed for
>>> >         > the transcription of voicemails to text. I've used
>>> >         pocketsphinx with
>>> >         > FS to handle IVR menus, but now have the task of figuring
>>> >         out how to
>>> >         > convert recorded phone conversations (voicemails mostly) to
>>> >         text.
>>> >         >
>>> >         > This does not have to be a real-time process, I can store
>>> >         the audio
>>> >         > files and process them over time. This would need to be a
>>> >         software
>>> >         > (preferable open source) solution. ASPs like VoiceCloud
>>> >         would not
>>> >         > work for this application.
>>> >         >
>>> >         > Thanks for any help
>>> >         > -pete
>>> >         > _______________________________________________
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>>> >         David Knell, Director, 3C Limited
>>> >         T: +44 20 3298 2000
>>> >         E: dave at 3c.co.uk
>>> >         W: http://www.3c.co.uk
>>> >
>>> >
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>>> David Knell, Director, 3C Limited
>>> T: +44 20 3298 2000
>>> E: dave at 3c.co.uk
>>> W: http://www.3c.co.uk
>>>
>>>
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>>
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