[Freeswitch-users] switch_ivr_set_user() can't find user

Brian West brian at freeswitch.org
Tue Nov 25 17:05:36 PST 2008

make sure you have the domain_name variable set so the call can go to  
the right domain name.


On Nov 25, 2008, at 6:58 PM, John Wehle wrote:

> I can call between VoIP phone ext 1001 and 1003 fine.  I can call
> from VoIP phone ext 1003 over a winkstart line into the PBX fine.
> Before updating to the current SVN I could also call from the PBX
> over a winkstart line to VoIP ext 1003 fine.  Now what I see is:
> [NOTICE] switch_channel.c:551 switch_channel_set_name() New Channel  
> OpenZAP/4:1/1003 [d99f59f2-52bb-dd11-80a4-001fc6ab49e2]
> [WARNING] switch_ivr.c:1832 switch_ivr_set_user() can't find user  
> [default@]
> [WARNING] mod_dptools.c:2024 user_outgoing_channel() Can't find user  
> [1003@]
> [ERR] switch_ivr_originate.c:1067 switch_ivr_originate() Can not  
> create outgoing channel of type [user] cause: [SUBSCRIBER_ABSENT]
> It appears openzap sees the request from the PBX fine ... somehow
> FreeSWITCH can't connect the openzap inbound call to 1003 with the
> VoIP phone on ext 1003.
> Suggestions / pointers?
> -- John

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