[Freeswitch-users] Problem playing media

[Nicolas Brenner]

On Wed, Apr 9, 2008 at 7:36 AM, Brian West <brian at freeswitch.org> wrote:
 >
 >  On Apr 9, 2008, at 1:17 AM, Nicolas Brenner wrote:
 >
 >  > Hello everyone,
 >  >
 >  > I'm having some trouble with FS :( apparently with mod_shout. I want
 >  > to play an mp3 file after answering a call so I compiled mod_shout
 >  > following the wiki, then configured an extension to answer a call and
 >  > play an mp3 file I uploaded to the server. The thing is, FS supposedly
 >  > plays the file, but I can't hear it on the softphone with which I'm
 >  > calling, and also, after playing the file, FS seems to freeze and then
 >  > I get a lot of:
 >  >
 >  > sofia_event_callback() event [nua_r_bye] status [408][Request Timeout]
 >  > session: n/a
 >  > sofia_event_callback() event [nua_i_state] status [408][to BYE]
 >  > session: n/a
 >  >
 >  > lines on the console/log.
 >
 >  Well I can't see enough of the log with the two lines you posted to
 >  many any kinda of educated guess.
 >


Ok, attached is a console log with sip traces as well. What I did was:
 - start freeswitch
 - register softphone (xlite) with extension 1000
 - call 9998: FS answered the call and played the tetris sound,
 although I was only able to hear it for 3 secs
 - hanged up: FS received the hang_up and terminated the call
 - call 9998 again: FS answered the call and supposedly played the
 tetris sound, but I didn't hear anything on my side
 - hanged up: FS did not recieve the hang_up signal, and kept the call 'open'
 - tried calling 9998 again: FS didn't show any sip packets being
 received or anything, the call could not be made
 - shutdown FS



 >
 >  > Also, after I try to call once, the softphone does not work anymore,
 >  > and I have to make it register again with FS. After all this, when I
 >  > shutdown FS, it takes some time, and while it's trying to shutdown it
 >  > prints a lot of the same lines as above.
 >
 >  I can only guess you're using x-lite or eyebeam.
 >


Yes, I'm using x-lite


 >
 >  > I thought it was mod_shout, so I commented it from
 >  > autoload_configs/modules.conf.xml so it does not load, and replaced
 >  > the mp3 file with a wav file (FS has permission to read both of them),
 >  > but I'm getting the same behaviour. Now I'm even getting that
 >  > behaviour when dialing 9999 or 9998 (default dialplan pre-configured
 >  > extensions).
 >
 >  Is this a real server or virtual server? ie vmware or xen?
 >


This is a virtual server I think, made with virtuozzo. Is a dedicated
 virtual server hosted by mediatemple (www.mediatemple.net).


 >
 >  > Now I can't get FS to work right, everytime I try to make a call,
 >  > either initiating it from the console, the softphone or js, I get the
 >  > same weird behaviour. Any clues?
 >  > I'm sorry if this is trivial or a known issue, but I haven't been able
 >  > to figure it out, thanks a lot for your time and help.
 >
 >  Your best bet at this point is to join the IRC channel and ask for
 >  help in realtime... Have you tried "make current" to ensure you don't
 >  have any code skew?
 >


I tried make current several times. For the tests above (for which the
 attachment log file is), I removed /usr/local/freeswwitch, then
 checked out FS source from svn and compiled with default options (did
 not add mod_shout), and used default config files with no
 modifications (also installed audio and music files).

 Additionally, the server has a public IP address, and I'm connected
 directly to Internet (not nat involved whatsoever).

 >  > --

>  > Nicolás Brenner
 >  >
 >  > _______________________________________________
 >  > Freeswitch-users mailing list
 >  > Freeswitch-users at lists.freeswitch.org
 >  > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
 >  > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
 >  > http://www.freeswitch.org
 >
 >  Brian West
 >  sip:brian at freeswitch.org
 >
 >
 >
 >
 >  _______________________________________________
 >  Freeswitch-users mailing list
 >  Freeswitch-users at lists.freeswitch.org
 >  http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
 >  UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
 >  http://www.freeswitch.org
 >


The files attached are:
 - consolelog.txt: What I saw on the FS console while doing the test
 - siptrace.log: Output of sip trace to a file using TPORT_DUMP env var
 - freeswitch.log: log/freeswitch.log on FS folder for this test

My email was rejected by the list moderator, the files are here
(user/pass: freeswitch/mailing):
- http://www.medularis.com/fs/freeswitch.log
- http://www.medularis.com/fs/consolelog.txt
- http://www.medularis.com/fs/siptrace.log

Thanks for your help!


 --
 Nicolás Brenner