Re: [Freeswitch-users] - freeswitch bye issue
Hi Everyone, kindly help if you can At the moment I did encounter a issue, A leg user called a b leg user and when b leg user hanged up (Bye is not send by freeswitch to the A leg user) the only way I could hanged up this call to hanged up the A leg user manually? Would be great if someone could enlighten me on how this can be achieved? Thanks in advanced to anyone for helping me out Thanks again Simon Leck
It should happen automatically. Is A behind NAT? Sounds like a firewall/NAT may be dropping the bye. Also, have you done a debug on FS to see if it actually sends a bye or not to A? From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Simon Leck Sent: Tuesday, September 06, 2011 11:42 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Hi Everyone, kindly help if you can At the moment I did encounter a issue, A leg user called a b leg user and when b leg user hanged up (Bye is not send by freeswitch to the A leg user) the only way I could hanged up this call to hanged up the A leg user manually? Would be great if someone could enlighten me on how this can be achieved? Thanks in advanced to anyone for helping me out Thanks again Simon Leck
Hi Pedar, Thanks for your reply. At first I thought it was NAT issue so to isolate the problem I used a Public IP but I still get the same result? I have used wireshark to do a trace but I don't see FS sending a bye to A? Kindly advice me on how else could I solved this issue. On the NAT Part, I have enable RTP keep alive as well. Under RTCP, I have the keep alive turned on as well? Which other place are there setting I can configure with? Thanks in advanced Pedar for your kindest help Many thanks Simon Leck From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Peder Sent: Wednesday, September 07, 2011 1:57 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue It should happen automatically. Is A behind NAT? Sounds like a firewall/NAT may be dropping the bye. Also, have you done a debug on FS to see if it actually sends a bye or not to A? From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Simon Leck Sent: Tuesday, September 06, 2011 11:42 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Hi Everyone, kindly help if you can At the moment I did encounter a issue, A leg user called a b leg user and when b leg user hanged up (Bye is not send by freeswitch to the A leg user) the only way I could hanged up this call to hanged up the A leg user manually? Would be great if someone could enlighten me on how this can be achieved? Thanks in advanced to anyone for helping me out Thanks again Simon Leck
Public IP on what? The phone, or FS? Did you do a packet capture at the FS box, or at the phone? If you did it at the phone, it still doesn't prove that FS didn't send a bye. From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Simon Leck Sent: Tuesday, September 06, 2011 9:47 PM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Hi Pedar, Thanks for your reply. At first I thought it was NAT issue so to isolate the problem I used a Public IP but I still get the same result? I have used wireshark to do a trace but I don't see FS sending a bye to A? Kindly advice me on how else could I solved this issue. On the NAT Part, I have enable RTP keep alive as well. Under RTCP, I have the keep alive turned on as well? Which other place are there setting I can configure with? Thanks in advanced Pedar for your kindest help Many thanks Simon Leck From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Peder Sent: Wednesday, September 07, 2011 1:57 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue It should happen automatically. Is A behind NAT? Sounds like a firewall/NAT may be dropping the bye. Also, have you done a debug on FS to see if it actually sends a bye or not to A? From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Simon Leck Sent: Tuesday, September 06, 2011 11:42 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Hi Everyone, kindly help if you can At the moment I did encounter a issue, A leg user called a b leg user and when b leg user hanged up (Bye is not send by freeswitch to the A leg user) the only way I could hanged up this call to hanged up the A leg user manually? Would be great if someone could enlighten me on how this can be achieved? Thanks in advanced to anyone for helping me out Thanks again Simon Leck
Hi Peder, Thanks again for your swift reply. FS is running on a Public IP address. The UA is also running on a Public IP address. Yes, I did used wireshark to do a sip trace on FS and see that the bye was not present. One reason I could think of could be the on-hook and off-hook time interval or frequency for off-net calling is different that's why it could not hang up? Or what else could be affecting. Thanks in advanced for helping me out and I look forward to reply. Btw, are you on IRC and if you are can I chat with you? Many thanks Simon Leck From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Peder Sent: Wednesday, September 07, 2011 8:42 PM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Public IP on what? The phone, or FS? Did you do a packet capture at the FS box, or at the phone? If you did it at the phone, it still doesn't prove that FS didn't send a bye. From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Simon Leck Sent: Tuesday, September 06, 2011 9:47 PM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Hi Pedar, Thanks for your reply. At first I thought it was NAT issue so to isolate the problem I used a Public IP but I still get the same result? I have used wireshark to do a trace but I don't see FS sending a bye to A? Kindly advice me on how else could I solved this issue. On the NAT Part, I have enable RTP keep alive as well. Under RTCP, I have the keep alive turned on as well? Which other place are there setting I can configure with? Thanks in advanced Pedar for your kindest help Many thanks Simon Leck From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Peder Sent: Wednesday, September 07, 2011 1:57 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue It should happen automatically. Is A behind NAT? Sounds like a firewall/NAT may be dropping the bye. Also, have you done a debug on FS to see if it actually sends a bye or not to A? From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Simon Leck Sent: Tuesday, September 06, 2011 11:42 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Hi Everyone, kindly help if you can At the moment I did encounter a issue, A leg user called a b leg user and when b leg user hanged up (Bye is not send by freeswitch to the A leg user) the only way I could hanged up this call to hanged up the A leg user manually? Would be great if someone could enlighten me on how this can be achieved? Thanks in advanced to anyone for helping me out Thanks again Simon Leck
Are these users SIP, or thru an analog line, or? I assumed they were both SIP, but based on your comments about on-hook and off-hook, I am thinking maybe analog for one. No, I am not on IRC. Lots of other people are though. From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Simon Leck Sent: Wednesday, September 07, 2011 8:50 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Hi Peder, Thanks again for your swift reply. FS is running on a Public IP address. The UA is also running on a Public IP address. Yes, I did used wireshark to do a sip trace on FS and see that the bye was not present. One reason I could think of could be the on-hook and off-hook time interval or frequency for off-net calling is different that's why it could not hang up? Or what else could be affecting. Thanks in advanced for helping me out and I look forward to reply. Btw, are you on IRC and if you are can I chat with you? Many thanks Simon Leck From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Peder Sent: Wednesday, September 07, 2011 8:42 PM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Public IP on what? The phone, or FS? Did you do a packet capture at the FS box, or at the phone? If you did it at the phone, it still doesn't prove that FS didn't send a bye. From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Simon Leck Sent: Tuesday, September 06, 2011 9:47 PM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Hi Pedar, Thanks for your reply. At first I thought it was NAT issue so to isolate the problem I used a Public IP but I still get the same result? I have used wireshark to do a trace but I don't see FS sending a bye to A? Kindly advice me on how else could I solved this issue. On the NAT Part, I have enable RTP keep alive as well. Under RTCP, I have the keep alive turned on as well? Which other place are there setting I can configure with? Thanks in advanced Pedar for your kindest help Many thanks Simon Leck From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Peder Sent: Wednesday, September 07, 2011 1:57 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue It should happen automatically. Is A behind NAT? Sounds like a firewall/NAT may be dropping the bye. Also, have you done a debug on FS to see if it actually sends a bye or not to A? From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Simon Leck Sent: Tuesday, September 06, 2011 11:42 AM To: 'FreeSWITCH Users Help' Subject: Re: [Freeswitch-users] - freeswitch bye issue Hi Everyone, kindly help if you can At the moment I did encounter a issue, A leg user called a b leg user and when b leg user hanged up (Bye is not send by freeswitch to the A leg user) the only way I could hanged up this call to hanged up the A leg user manually? Would be great if someone could enlighten me on how this can be achieved? Thanks in advanced to anyone for helping me out Thanks again Simon Leck
What does the Contact header in the INVITE look like? The BYE is actually a separate SIP dialog, and the SIP server has to send it to the address in the Contact header not the address the INVITE came from. NAT or a misbehaving SIP client could potentially screw that up by sending a bad Contact header, which might mean you're not seeing it in Wireshark because it's not being sent where you expect. -Steve On 7 September 2011 14:50, Simon Leck <simon0922@gmail.com> wrote:
Hi Peder, ****
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Thanks again for your swift reply. FS is running on a Public IP address. The UA is also running on a Public IP address. Yes, I did used wireshark to do a sip trace on FS and see that the bye was not present. ****
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One reason I could think of could be the on-hook and off-hook time interval or frequency for off-net calling is different that’s why it could not hang up? Or what else could be affecting.****
** **
Thanks in advanced for helping me out and I look forward to reply. ****
** **
Btw, are you on IRC and if you are can I chat with you?****
** **
Many thanks ****
Simon Leck****
** **
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Peder *Sent:* Wednesday, September 07, 2011 8:42 PM
*To:* 'FreeSWITCH Users Help' *Subject:* Re: [Freeswitch-users] - freeswitch bye issue****
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Public IP on what? The phone, or FS? Did you do a packet capture at the FS box, or at the phone? If you did it at the phone, it still doesn’t prove that FS didn’t send a bye.****
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*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Simon Leck *Sent:* Tuesday, September 06, 2011 9:47 PM *To:* 'FreeSWITCH Users Help' *Subject:* Re: [Freeswitch-users] - freeswitch bye issue****
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Hi Pedar, ****
** **
Thanks for your reply. At first I thought it was NAT issue so to isolate the problem I used a Public IP but I still get the same result? I have used wireshark to do a trace but I don’t see FS sending a bye to A?****
** **
Kindly advice me on how else could I solved this issue. On the NAT Part, I have enable RTP keep alive as well. Under RTCP, I have the keep alive turned on as well?****
** **
Which other place are there setting I can configure with?****
** **
Thanks in advanced Pedar for your kindest help****
** **
Many thanks****
Simon Leck****
** **
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Peder *Sent:* Wednesday, September 07, 2011 1:57 AM *To:* 'FreeSWITCH Users Help' *Subject:* Re: [Freeswitch-users] - freeswitch bye issue****
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It should happen automatically. Is A behind NAT? Sounds like a firewall/NAT may be dropping the bye. Also, have you done a debug on FS to see if it actually sends a bye or not to A?****
** **
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Simon Leck *Sent:* Tuesday, September 06, 2011 11:42 AM *To:* 'FreeSWITCH Users Help' *Subject:* Re: [Freeswitch-users] - freeswitch bye issue****
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Hi Everyone, kindly help if you can ****
** **
At the moment I did encounter a issue, A leg user called a b leg user and when b leg user hanged up (Bye is not send by freeswitch to the A leg user) the only way I could hanged up this call to hanged up the A leg user manually? Would be great if someone could enlighten me on how this can be achieved?****
** **
Thanks in advanced to anyone for helping me out****
** **
Thanks again****
Simon Leck****
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participants (3)
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Peder
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Simon Leck
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Steven Ayre