Hi Everyone, kindly help if you can

At the moment I did encounter a issue, A leg user called a b leg user and when b leg user hanged up (Bye is not send by freeswitch to the A leg user)  the only way I could hanged up this call  to hanged up the A leg user manually? Would be great if someone could enlighten me on how this can be achieved?

Thanks in advanced to anyone for helping me out

Thanks again

Simon Leck