Hi, @Milena, thanks for your prompt reply. I already referred to that page and opened the ports. But still can make the call but there is no audio. Configuration Files 1. for internal SIP Profile <include> <user id="1019"> <params> <param name="password" value="$${default_password}"/> <param name="vm-password" value="1019"/> </params> <variables> <variable name="toll_allow" value="domestic,international,local"/> <variable name="accountcode" value="1019"/> <variable name="user_context" value="default"/> <variable name="effective_caller_id_name" value="Extension 1019"/> <variable name="effective_caller_id_number" value="1019"/> <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/> <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/> <variable name="callgroup" value="techsupport"/> </variables> </user> </include> 2. IVR in Dial Plan <extension name="ivr_demo"> <condition field="destination_number" expression="^5000$"> <action application="info" data="MyTestData1" /> <action application="set" data="ringback=${us-ring}"/> <action application="info" data="MyTestData2" /> <action application="sleep" data="1000"/> <action application="info" data="MyTestData3" /> <action application="answer"/> <action application="info" data="MyTestData4" /> <action application="sleep" data="1000"/> <action application="info" data="MyTestData5" /> <action application="ivr" data="my_menu"/> </condition> </extension> When I make a call to 5000 from local LAN; it works absolutely fine. But when i tried to make a call from outside the network; x-lite get registered with user id 1219, can dial a call to 5000, call gets established but no audio. I can see on freeswitch that call is answered but no audio. Thanks, Jigar. On Mon, Jul 26, 2010 at 7:09 PM, Milena <testeador01@gmail.com> wrote:

http://wiki.freeswitch.org/wiki/Firewall

<http://wiki.freeswitch.org/wiki/Firewall>-Milena

2010/7/26 Jigar Thakkar <thakkar.jigar@gmail.com>

...

Hi List,

My Freeswitch server is behind firewall (Cyberoam), and want to connect it from outside network. Please help me to configure the same.

I have already opened 5060 and 5080 ports for SIP. I am able to register to FreeSwitch, call is established but I can't hear voice.

Can you guys please help me with this?

thanks & Regards,

Jigar.

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Yes brian I did. On Mon, Jul 26, 2010 at 9:10 PM, Brian West <brian@freeswitch.org> wrote:

Did you open up the 16384-32768 UDP ports?

/b

On Jul 26, 2010, at 10:35 AM, Jigar Thakkar wrote:

...

When I make a call to 5000 from local LAN; it works absolutely fine. But when i tried to make a call from outside the network; x-lite get registered with user id 1219, can dial a call to 5000, call gets established but no audio.

I can see on freeswitch that call is answered but no audio.

Thanks, Jigar.

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Dear List, Problem was fixed. Thanks a lot for your inputs. I put the IP ( Local IP ) instead of $${local_ip_v4} in sip profile for rtp-ip, sip-ip. And Real IP instead of auto-nat in sip profile for ext-rtp-ip, ext-sip-ip. This may help to someone. Thanks again for your inputs. Thanks & Regards, Jigar. On Mon, Jul 26, 2010 at 10:00 PM, Jigar Thakkar <thakkar.jigar@gmail.com>wrote:

Yes brian I did.

On Mon, Jul 26, 2010 at 9:10 PM, Brian West <brian@freeswitch.org> wrote:

...

Did you open up the 16384-32768 UDP ports?

/b

On Jul 26, 2010, at 10:35 AM, Jigar Thakkar wrote:

...

When I make a call to 5000 from local LAN; it works absolutely fine. But when i tried to make a call from outside the network; x-lite get registered with user id 1219, can dial a call to 5000, call gets established but no audio.

I can see on freeswitch that call is answered but no audio.

Thanks, Jigar.

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