Hi,

@Milena, thanks for your prompt reply. I already referred to that page and opened the ports. But still can make the call but there is no audio.

Configuration Files
1.
    for internal SIP Profile
    <include>
    <user id="1019">
    <params>
      <param name="password" value="$${default_password}"/>
      <param name="vm-password" value="1019"/>
    </params>
    <variables>
      <variable name="toll_allow" value="domestic,international,local"/>
      <variable name="accountcode" value="1019"/>
      <variable name="user_context" value="default"/>
      <variable name="effective_caller_id_name" value="Extension 1019"/>
      <variable name="effective_caller_id_number" value="1019"/>
      <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/>
      <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/>
      <variable name="callgroup" value="techsupport"/>
    </variables>
  </user>
</include>

2. IVR in Dial Plan
 
    <extension name="ivr_demo">
      <condition field="destination_number" expression="^5000$">
        <action application="info" data="MyTestData1" />
        <action application="set" data="ringback=${us-ring}"/>
        <action application="info" data="MyTestData2" />
        <action application="sleep" data="1000"/>
        <action application="info" data="MyTestData3" />
        <action application="answer"/>
        <action application="info" data="MyTestData4" />
        <action application="sleep" data="1000"/>
        <action application="info" data="MyTestData5" />
        <action application="ivr" data="my_menu"/>       
      </condition>
    </extension>

When I make a call to 5000 from local LAN; it works absolutely fine. But when i tried to make a call from outside the network; x-lite get registered with user id 1219, can dial a call to 5000, call gets established but no audio.

I can see on freeswitch that call is answered but no audio.

Thanks,
Jigar.

On Mon, Jul 26, 2010 at 7:09 PM, Milena <testeador01@gmail.com> wrote:
http://wiki.freeswitch.org/wiki/Firewall

-Milena

2010/7/26 Jigar Thakkar <thakkar.jigar@gmail.com>
Hi List,

My Freeswitch server is behind firewall (Cyberoam), and want to connect it from outside network. Please help me to configure the same.

I have already opened 5060 and 5080 ports for SIP. I am able to register to FreeSwitch, call is established but I can't hear voice.

Can you guys please help me with this?

thanks & Regards,

Jigar.



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