Retrieval of Caller-ID in Valet parking
Hello, Please find my below environment: Operating System: Debian (v. 9.13) FreeSWITCH Version: 1.10.3 (64bit) Softphones that I am using: MicroSIP, 3CX, Grandstream I hosted our server in AWS and was able to make and receive calls successfully. Along with "valet_park_in" and "valet_park_out", also enabled the "CID Lookup" module. I am facing two issues in Valet parking and below is the scenario: User A calls User B. User B transfers User A call to *5900. Now User B is free, and User A is in valet parking at 5901 extension. Here, It is announcing the parked extension i.e. 5901 to User A, instead of User B. It should announce to User B. Right? *How to solve this issue?* Now, User C calls *5901 and is able to speak to User A. In this scenario, User C should be able to see the actual caller ID of User A. But, he is seeing only *5901. *How to get the original caller ID of User A and display to User C?* Any help would be appreciated. Thank you. Best Regards, Chandramouli.
Hello Team, Any help would be appreciated. Thank you. Best Regards, Chandramouli. On Wed, Aug 5, 2020 at 12:36 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello,
Please find my below environment:
Operating System: Debian (v. 9.13) FreeSWITCH Version: 1.10.3 (64bit) Softphones that I am using: MicroSIP, 3CX, Grandstream
I hosted our server in AWS and was able to make and receive calls successfully. Along with "valet_park_in" and "valet_park_out", also enabled the "CID Lookup" module. I am facing two issues in Valet parking and below is the scenario:
User A calls User B. User B transfers User A call to *5900. Now User B is free, and User A is in valet parking at 5901 extension. Here, It is announcing the parked extension i.e. 5901 to User A, instead of User B. It should announce to User B. Right? *How to solve this issue?* Now, User C calls *5901 and is able to speak to User A. In this scenario, User C should be able to see the actual caller ID of User A. But, he is seeing only *5901. *How to get the original caller ID of User A and display to User C?*
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
Hello Team, Any help would be appreciated. Thank you. Best Regards, Chandramouli. On Fri, Aug 7, 2020 at 12:54 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello Team,
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
On Wed, Aug 5, 2020 at 12:36 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello,
Please find my below environment:
Operating System: Debian (v. 9.13) FreeSWITCH Version: 1.10.3 (64bit) Softphones that I am using: MicroSIP, 3CX, Grandstream
I hosted our server in AWS and was able to make and receive calls successfully. Along with "valet_park_in" and "valet_park_out", also enabled the "CID Lookup" module. I am facing two issues in Valet parking and below is the scenario:
User A calls User B. User B transfers User A call to *5900. Now User B is free, and User A is in valet parking at 5901 extension. Here, It is announcing the parked extension i.e. 5901 to User A, instead of User B. It should announce to User B. Right? *How to solve this issue?* Now, User C calls *5901 and is able to speak to User A. In this scenario, User C should be able to see the actual caller ID of User A. But, he is seeing only *5901. *How to get the original caller ID of User A and display to User C?*
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
Hello Team, Any help would be appreciated. Thank you. Best Regards, Chandramouli. On Sat, Aug 8, 2020 at 2:03 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello Team,
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
On Fri, Aug 7, 2020 at 12:54 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello Team,
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
On Wed, Aug 5, 2020 at 12:36 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello,
Please find my below environment:
Operating System: Debian (v. 9.13) FreeSWITCH Version: 1.10.3 (64bit) Softphones that I am using: MicroSIP, 3CX, Grandstream
I hosted our server in AWS and was able to make and receive calls successfully. Along with "valet_park_in" and "valet_park_out", also enabled the "CID Lookup" module. I am facing two issues in Valet parking and below is the scenario:
User A calls User B. User B transfers User A call to *5900. Now User B is free, and User A is in valet parking at 5901 extension. Here, It is announcing the parked extension i.e. 5901 to User A, instead of User B. It should announce to User B. Right? *How to solve this issue?* Now, User C calls *5901 and is able to speak to User A. In this scenario, User C should be able to see the actual caller ID of User A. But, he is seeing only *5901. *How to get the original caller ID of User A and display to User C?*
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
Hello FreeSwitch authors, I didn't even get a response, even though I send many emails about my query. Hence, request you to help me in resolving this issue. Any help would be appreciated. Thank you. Best Regards, Chandramouli. On Tue, Aug 11, 2020 at 12:43 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello Team,
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
On Sat, Aug 8, 2020 at 2:03 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello Team,
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
On Fri, Aug 7, 2020 at 12:54 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello Team,
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
On Wed, Aug 5, 2020 at 12:36 PM Chandramouli P <mouli999@gmail.com> wrote:
Hello,
Please find my below environment:
Operating System: Debian (v. 9.13) FreeSWITCH Version: 1.10.3 (64bit) Softphones that I am using: MicroSIP, 3CX, Grandstream
I hosted our server in AWS and was able to make and receive calls successfully. Along with "valet_park_in" and "valet_park_out", also enabled the "CID Lookup" module. I am facing two issues in Valet parking and below is the scenario:
User A calls User B. User B transfers User A call to *5900. Now User B is free, and User A is in valet parking at 5901 extension. Here, It is announcing the parked extension i.e. 5901 to User A, instead of User B. It should announce to User B. Right? *How to solve this issue?* Now, User C calls *5901 and is able to speak to User A. In this scenario, User C should be able to see the actual caller ID of User A. But, he is seeing only *5901. *How to get the original caller ID of User A and display to User C?*
Any help would be appreciated.
Thank you.
Best Regards, Chandramouli.
participants (1)
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Chandramouli P