Freeswitch Server Down
Hi to all, Today, All my IVR are stopped working. When I check the freeSwitch it was down. I dont know the reason why Its Down. How I can find the reason, why my freeSwitch went down? Regards, Venkat.
On Mon, Apr 11, 2011 at 10:32 AM, ovvenkat <ovvenkatesan@gmail.com> wrote:
Hi to all,
Today, All my IVR are stopped working. When I check the freeSwitch it was down. I dont know the reason why Its Down. How I can find the reason, why my freeSwitch went down?
You'll need to check logs to track down what happened. I know that sometimes you'll see lots of log lines in freeswitch.log and then all of a sudden nothing, so that will help you pinpoint when things went wrong. Possibly you'll see some log lines with errors or warnings. Or you might see that the "fsctl shutdown" command was sent to it. (Then you'll need to go hunt down whoever did that. :) -MC
Are you on Linux? If so run dmesg and see if there are any messages indicating freeswitch had a segmentation fault or general protection fault. If there is it's a bug and there will hopefully be a coredump file that will contain useful information for tracking the problem down. Steve on iPhone On 11 Apr 2011, at 18:49, Michael Collins <msc@freeswitch.org> wrote:
On Mon, Apr 11, 2011 at 10:32 AM, ovvenkat <ovvenkatesan@gmail.com> wrote: Hi to all,
Today, All my IVR are stopped working. When I check the freeSwitch it was down. I dont know the reason why Its Down. How I can find the reason, why my freeSwitch went down?
You'll need to check logs to track down what happened. I know that sometimes you'll see lots of log lines in freeswitch.log and then all of a sudden nothing, so that will help you pinpoint when things went wrong. Possibly you'll see some log lines with errors or warnings. Or you might see that the "fsctl shutdown" command was sent to it. (Then you'll need to go hunt down whoever did that. :)
-MC _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Hi Steven, Thanks for your response. Yes, Its on linux machine and Since, I am new to linux platform I could not able to understand the log file. please find the attachment of *dmesg_messages* I am getting error like wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 < Driver Rx Len=1567 (hdr=64). User API must increase expected rx length! I dont know, what is this mean. Can you guide me please, what is went wrong and how to avoid in future? Regards, Venkat. On Tue, Apr 12, 2011 at 4:00 PM, Steven Ayre <steveayre@gmail.com> wrote:
Are you on Linux? If so run dmesg and see if there are any messages indicating freeswitch had a segmentation fault or general protection fault. If there is it's a bug and there will hopefully be a coredump file that will contain useful information for tracking the problem down.
Steve on iPhone
On 11 Apr 2011, at 18:49, Michael Collins <msc@freeswitch.org> wrote:
On Mon, Apr 11, 2011 at 10:32 AM, ovvenkat < <ovvenkatesan@gmail.com> ovvenkatesan@gmail.com> wrote:
Hi to all,
Today, All my IVR are stopped working. When I check the freeSwitch it was down. I dont know the reason why Its Down. How I can find the reason, why my freeSwitch went down?
You'll need to check logs to track down what happened. I know that sometimes you'll see lots of log lines in freeswitch.log and then all of a sudden nothing, so that will help you pinpoint when things went wrong. Possibly you'll see some log lines with errors or warnings. Or you might see that the "fsctl shutdown" command was sent to it. (Then you'll need to go hunt down whoever did that. :)
-MC
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- If you have come to help me, you are wasting your time. If you have come to because your liberation is bound up in mine, we can work together. Regards Venkatesan OV.
wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 < Driver Rx Len=4150 (hdr=64). User API must increase expected rx length! freeswitch[6072] general protection rip:2aaab4b3b894 rsp:419fac38 error:0 The 2nd line means freeswitch crashed because it tried to access a piece of memory that wasn't its own. That is always a bug. It may be related to the previous line, which suggests that it's a wanpipe problem. Can you find a coredump anywhere? It'd be called core.6072 (i.e. core.PID) What version are you running? You should try upgrading if you're on an old version as it's possible it's something that's already fixed. -Steve On 12 April 2011 12:04, ovvenkat <ovvenkatesan@gmail.com> wrote:
Hi Steven,
Thanks for your response. Yes, Its on linux machine and Since, I am new to linux platform I could not able to understand the log file. please find the attachment of *dmesg_messages*
I am getting error like
wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 < Driver Rx Len=1567 (hdr=64). User API must increase expected rx length!
I dont know, what is this mean.
Can you guide me please, what is went wrong and how to avoid in future?
Regards, Venkat.
On Tue, Apr 12, 2011 at 4:00 PM, Steven Ayre <steveayre@gmail.com> wrote:
Are you on Linux? If so run dmesg and see if there are any messages indicating freeswitch had a segmentation fault or general protection fault. If there is it's a bug and there will hopefully be a coredump file that will contain useful information for tracking the problem down.
Steve on iPhone
On 11 Apr 2011, at 18:49, Michael Collins <msc@freeswitch.org> wrote:
On Mon, Apr 11, 2011 at 10:32 AM, ovvenkat < <ovvenkatesan@gmail.com> ovvenkatesan@gmail.com> wrote:
Hi to all,
Today, All my IVR are stopped working. When I check the freeSwitch it was down. I dont know the reason why Its Down. How I can find the reason, why my freeSwitch went down?
You'll need to check logs to track down what happened. I know that sometimes you'll see lots of log lines in freeswitch.log and then all of a sudden nothing, so that will help you pinpoint when things went wrong. Possibly you'll see some log lines with errors or warnings. Or you might see that the "fsctl shutdown" command was sent to it. (Then you'll need to go hunt down whoever did that. :)
-MC
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
--
If you have come to help me, you are wasting your time. If you have come to because your liberation is bound up in mine, we can work together.
Regards Venkatesan OV.
Hi Steven, Could you please suggest me, which one I need to upgrade?. freeSwitch or wanpipe? regards, Venkat. On Tue, Apr 12, 2011 at 8:41 PM, Steven Ayre <steveayre@gmail.com> wrote:
wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 < Driver Rx Len=4150 (hdr=64). User API must increase expected rx length! freeswitch[6072] general protection rip:2aaab4b3b894 rsp:419fac38 error:0
The 2nd line means freeswitch crashed because it tried to access a piece of memory that wasn't its own. That is always a bug. It may be related to the previous line, which suggests that it's a wanpipe problem.
Can you find a coredump anywhere? It'd be called core.6072 (i.e. core.PID)
What version are you running? You should try upgrading if you're on an old version as it's possible it's something that's already fixed.
-Steve
On 12 April 2011 12:04, ovvenkat <ovvenkatesan@gmail.com> wrote:
Hi Steven,
Thanks for your response. Yes, Its on linux machine and Since, I am new to linux platform I could not able to understand the log file. please find the attachment of *dmesg_messages*
I am getting error like
wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 < Driver Rx Len=1567 (hdr=64). User API must increase expected rx length!
I dont know, what is this mean.
Can you guide me please, what is went wrong and how to avoid in future?
Regards, Venkat.
On Tue, Apr 12, 2011 at 4:00 PM, Steven Ayre <steveayre@gmail.com> wrote:
Are you on Linux? If so run dmesg and see if there are any messages indicating freeswitch had a segmentation fault or general protection fault. If there is it's a bug and there will hopefully be a coredump file that will contain useful information for tracking the problem down.
Steve on iPhone
On 11 Apr 2011, at 18:49, Michael Collins <msc@freeswitch.org> wrote:
On Mon, Apr 11, 2011 at 10:32 AM, ovvenkat < <ovvenkatesan@gmail.com> ovvenkatesan@gmail.com> wrote:
Hi to all,
Today, All my IVR are stopped working. When I check the freeSwitch it was down. I dont know the reason why Its Down. How I can find the reason, why my freeSwitch went down?
You'll need to check logs to track down what happened. I know that sometimes you'll see lots of log lines in freeswitch.log and then all of a sudden nothing, so that will help you pinpoint when things went wrong. Possibly you'll see some log lines with errors or warnings. Or you might see that the "fsctl shutdown" command was sent to it. (Then you'll need to go hunt down whoever did that. :)
-MC
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
--
If you have come to help me, you are wasting your time. If you have come to because your liberation is bound up in mine, we can work together.
Regards Venkatesan OV.
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- If you have come to help me, you are wasting your time. If you have come to because your liberation is bound up in mine, we can work together. Regards Venkatesan OV.
Hi, If you are going to upgrade, it won't hurt to do it for both IMHO. regards, guru On Wed, Apr 13, 2011 at 10:33 AM, ovvenkat <ovvenkatesan@gmail.com> wrote:
Hi Steven,
Could you please suggest me, which one I need to upgrade?.
freeSwitch or wanpipe?
regards, Venkat.
On Tue, Apr 12, 2011 at 8:41 PM, Steven Ayre <steveayre@gmail.com> wrote:
wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 < Driver Rx Len=4150 (hdr=64). User API must increase expected rx length! freeswitch[6072] general protection rip:2aaab4b3b894 rsp:419fac38 error:0
The 2nd line means freeswitch crashed because it tried to access a piece of memory that wasn't its own. That is always a bug. It may be related to the previous line, which suggests that it's a wanpipe problem.
Can you find a coredump anywhere? It'd be called core.6072 (i.e. core.PID)
What version are you running? You should try upgrading if you're on an old version as it's possible it's something that's already fixed.
-Steve
On 12 April 2011 12:04, ovvenkat <ovvenkatesan@gmail.com> wrote:
Hi Steven,
Thanks for your response. Yes, Its on linux machine and Since, I am new to linux platform I could not able to understand the log file. please find the attachment of dmesg_messages
I am getting error like
wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 < Driver Rx Len=1567 (hdr=64). User API must increase expected rx length!
I dont know, what is this mean.
Can you guide me please, what is went wrong and how to avoid in future?
Regards, Venkat.
On Tue, Apr 12, 2011 at 4:00 PM, Steven Ayre <steveayre@gmail.com> wrote:
Are you on Linux? If so run dmesg and see if there are any messages indicating freeswitch had a segmentation fault or general protection fault. If there is it's a bug and there will hopefully be a coredump file that will contain useful information for tracking the problem down.
Steve on iPhone On 11 Apr 2011, at 18:49, Michael Collins <msc@freeswitch.org> wrote:
On Mon, Apr 11, 2011 at 10:32 AM, ovvenkat <ovvenkatesan@gmail.com> wrote:
Hi to all,
Today, All my IVR are stopped working. When I check the freeSwitch it was down. I dont know the reason why Its Down. How I can find the reason, why my freeSwitch went down?
You'll need to check logs to track down what happened. I know that sometimes you'll see lots of log lines in freeswitch.log and then all of a sudden nothing, so that will help you pinpoint when things went wrong. Possibly you'll see some log lines with errors or warnings. Or you might see that the "fsctl shutdown" command was sent to it. (Then you'll need to go hunt down whoever did that. :) -MC
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
--
If you have come to help me, you are wasting your time. If you have come to because your liberation is bound up in mine, we can work together.
Regards Venkatesan OV.
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
--
If you have come to help me, you are wasting your time. If you have come to because your liberation is bound up in mine, we can work together.
Regards Venkatesan OV.
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (4)
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guru singh
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Michael Collins
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ovvenkat
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Steven Ayre