wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 &lt; Driver Rx Len=4150 (hdr=64). User API must increase expected rx length!<br>freeswitch[6072] general protection rip:2aaab4b3b894 rsp:419fac38 error:0<br><br>The 2nd line means freeswitch crashed because it tried to access a piece of memory that wasn&#39;t its own. That is always a bug. It may be related to the previous line, which suggests that it&#39;s a wanpipe problem.<br>

<br>Can you find a coredump anywhere? It&#39;d be called core.6072 (i.e. core.PID)<br><br>What version are you running? You should try upgrading if you&#39;re on an old version as it&#39;s possible it&#39;s something that&#39;s already fixed.<br>

<br>-Steve<br><br><br><br><div class="gmail_quote">On 12 April 2011 12:04, ovvenkat <span dir="ltr">&lt;<a href="mailto:ovvenkatesan@gmail.com">ovvenkatesan@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">

<div dir="ltr">Hi Steven, <br><br>Thanks for your response. <br>Yes, Its on linux machine and<br>Since, I am new to linux platform I could<br>not able to understand the log file.<br>please find the attachment of <b>dmesg_messages</b><br>


<br>I am getting error like <br><br><span style="background-color: rgb(255, 255, 204);">wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 &lt; Driver Rx Len=1567 (hdr=64). User API must increase expected rx length!</span><br>


<br>I dont know, what is this mean. <br><br>Can you guide me please, what is went wrong and how to avoid in future? <br><br><br>Regards,<br>Venkat. <br><div><div></div><div class="h5"><br><br><br><br><div class="gmail_quote">

On Tue, Apr 12, 2011 at 4:00 PM, Steven Ayre <span dir="ltr">&lt;<a href="mailto:steveayre@gmail.com" target="_blank">steveayre@gmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;"><div bgcolor="#FFFFFF"><div>Are you on Linux? If so run dmesg and see if there are any messages indicating freeswitch had a segmentation fault or general protection fault. If there is it&#39;s a bug and there will hopefully be a coredump file that will contain useful information for tracking the problem down.<br>



<br>Steve on iPhone</div><div><div></div><div><div><br>On 11 Apr 2011, at 18:49, Michael Collins &lt;<a href="mailto:msc@freeswitch.org" target="_blank">msc@freeswitch.org</a>&gt; wrote:<br><br></div><div></div>
<blockquote type="cite"><div><br><br><div class="gmail_quote">On Mon, Apr 11, 2011 at 10:32 AM, ovvenkat <span dir="ltr">&lt;<a href="mailto:ovvenkatesan@gmail.com" target="_blank"></a><a href="mailto:ovvenkatesan@gmail.com" target="_blank">ovvenkatesan@gmail.com</a>&gt;</span> wrote:<br>



<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div dir="ltr">Hi to all, <br><br>Today, All my IVR are stopped working. <br>When I check the freeSwitch it was down. <br>I dont know the reason why Its Down. <br>How I can find the reason,  why my freeSwitch went down? <br>




</div></blockquote><div><br></div><div>You&#39;ll need to check logs to track down what happened. I know that sometimes you&#39;ll see lots of log lines in freeswitch.log and then all of a sudden nothing, so that will help you pinpoint when things went wrong. Possibly you&#39;ll see some log lines with errors or warnings. Or you might see that the &quot;fsctl shutdown&quot; command was sent to it. (Then you&#39;ll need to go hunt down whoever did that. :)</div>




<div><br></div><div>-MC</div></div>
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<br></blockquote></div><br><br clear="all"><br></div></div>-- <br><div dir="ltr"><br>If you have come to help me, you are wasting your time. <br>If you have come to because your liberation is bound up in mine, we can work together.<br>



<br> <br>Regards<br>Venkatesan OV.</div><br>
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