URGENT - users getting [INCOMPATIBLE_DESTINATION] through gateway
Hi, SOME of my extensions are failing when dialing OUT through my Vitelity Gateway. The log shows : 2014-04-25 13:22:46.039025 [DEBUG] sofia.c:5815 Channel sofia/external_noauth/14108084699 entering state [terminated][488] 2014-04-25 13:22:46.039025 [NOTICE] sofia.c:6659 Hangup sofia/external_noauth/14108084699 [CS_CONSUME_MEDIA] [INCOMPATIBLE_DESTINATION] 2014-04-25 13:22:46.039025 [DEBUG] switch_channel.c:3187 Send signal sofia/external_noauth/14108084699 [KILL] [SNIP] 2014-04-25 13:22:46.039025 [DEBUG] switch_ivr_originate.c:3657 Originate Resulted in Error Cause: 88 [INCOMPATIBLE_DESTINATION] Vitelity says it is my FS that is refusing the call. Please Help. Sean
I would check your codecs that you are sending to Vitelity can you provide a sip trace? On Apr 25, 2014, at 10:30 AM, Sean Devoy <sdevoy@bizfocused.com> wrote:
<image001.gif> Hi,
SOME of my extensions are failing when dialing OUT through my Vitelity Gateway. The log shows : 2014-04-25 13:22:46.039025 [DEBUG] sofia.c:5815 Channel sofia/external_noauth/14108084699 entering state [terminated][488] 2014-04-25 13:22:46.039025 [NOTICE] sofia.c:6659 Hangup sofia/external_noauth/14108084699 [CS_CONSUME_MEDIA] [INCOMPATIBLE_DESTINATION] 2014-04-25 13:22:46.039025 [DEBUG] switch_channel.c:3187 Send signal sofia/external_noauth/14108084699 [KILL] [SNIP] 2014-04-25 13:22:46.039025 [DEBUG] switch_ivr_originate.c:3657 Originate Resulted in Error Cause: 88 [INCOMPATIBLE_DESTINATION]
Vitelity says it is my FS that is refusing the call.
Please Help. Sean
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Thanks Mike!! I was not at a good place to respond quickly, but changing the PHONES default codec from G722 to G711u fixed the problem. Sean From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Mike Burlingame Sent: Friday, April 25, 2014 1:35 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] URGENT - users getting [INCOMPATIBLE_DESTINATION] through gateway I would check your codecs that you are sending to Vitelity can you provide a sip trace? On Apr 25, 2014, at 10:30 AM, Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: <image001.gif> Hi, SOME of my extensions are failing when dialing OUT through my Vitelity Gateway. The log shows : 2014-04-25 13:22:46.039025 [DEBUG] sofia.c:5815 Channel sofia/external_noauth/14108084699 entering state [terminated][488] 2014-04-25 13:22:46.039025 [NOTICE] sofia.c:6659 Hangup sofia/external_noauth/14108084699 [CS_CONSUME_MEDIA] [INCOMPATIBLE_DESTINATION] 2014-04-25 13:22:46.039025 [DEBUG] switch_channel.c:3187 Send signal sofia/external_noauth/14108084699 [KILL] [SNIP] 2014-04-25 13:22:46.039025 [DEBUG] switch_ivr_originate.c:3657 Originate Resulted in Error Cause: 88 [INCOMPATIBLE_DESTINATION] Vitelity says it is my FS that is refusing the call. Please Help. Sean _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com<http://www.freeswitchsolutions.com/> FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com<http://www.cudatel.com/> Official FreeSWITCH Sites http://www.freeswitch.org<http://www.freeswitch.org/> http://wiki.freeswitch.org<http://wiki.freeswitch.org/> http://www.cluecon.com<http://www.cluecon.com/> FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users<http://lists.freeswitch.org/mailman/options/freeswitch-users> http://www.freeswitch.org<http://www.freeswitch.org/>
participants (2)
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Mike Burlingame
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Sean Devoy