Sent from my iPhone On Nov 25, 2008, at 6:03 AM, Birgit Arkesteijn <birgit@westhawk.co.uk> wrote:

Hi Michael,

Sorry to nag you again. I'm getting close to my deadline and I would like to give our customer some feedback on this issue.

Would you be so kind to explain what the issue is with recording rings when doing 'new Session(originate_url)'?

I don't know for sure but I suspect this doesn't return while there is early media, therefore you don't actually get the ringing.

As far as I've been able to work out, this statement will only return after a) the (or some) timeout has expired or b) the user has picked up

Only in case b) we've got a originated session, that can be used to record. However, since the user has already answered, the rings are not recorded.

Is that right?

That is my understanding, yes.

Cheers, Birgit

Can you experiment with this in a regular dialplan outside of js? Try creating a simple dp entry that does these apps: pre_answer record_session info sleep (20 seconds or so) hangup Say you create the above dp entry as extension 2500. Do an originate at the CLI and examine the results: originate sofia/gateway/westhawk/0663 2500 This should call the URL and as soon as there is early media (hopefully ringing) it will put the originated call leg into ext 2500 which will pre answer the call (so you can "hear" the early media), execute the record session, do an info dump for good measure, sleep for a while and then hang up. You should then be able to listen to the sound file and if all goes well you will hear ringing prior to the far end answering. The results of this test will help you decide where to go next. :) -MC

F On 24/11/08 11:11, Birgit Arkesteijn wrote:

...

Hi Michael,

Thanks for your effort and feedback.

I dial multiple endpoints, but I dial them sequentially, i.e. I will only dial the next merchant, when the previous one hangs up. In this scenario, each "task" always only involves two channels: one consumer and one merchant.

One potential complication is that after the merchant picks up, I'll transfer (bridge?) him/her to a conference call where the consumer is waiting. I would like the recording to continue after this bridging.

"Long live FreeSWITCH!" ;-)

Cheers, Birgit

On 21/11/08 01:05, Michael Collins wrote:

...

Birgit,

After reviewing my dialplan I realize now that what I'm doing won't work for the scenario you've got, specifically because I am never dialing multiple endpoints. I'm going to ruminate on this for a little while and see what I can think of. I'm sure there's a way to do it. "If FreeSWITCH can't do it, nothing can!" :)

-MC

-- -- Birgit Arkesteijn, birgit@westhawk.co.uk, -- Westhawk Ltd, Albion Wharf, 19 Albion Street, Manchester M1 5LN, UK -- Company no: 1769350 -- Registered Office: -- 15 London Road, Stockton Heath, Warrington WA4 6SJ. UK. -- tel.: +44 (0)161 237 0660 -- <URL: http://www.westhawk.co.uk>

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