Hello, Recently I (well my wife) is having voice problem when she is on a call. Typically she can hear people but they can't The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again. I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS. What would you recommend to be able to look at the log (what debug level). Any tips to make it easier to identify an issue in the log (like message to look for?) Thanks Philippe
Philippe, The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion. I would test with some application that loads her network link down. One example is <http://www.onsip.com/tools/voip-test> http://www.onsip.com/tools/voip-test Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection. HTH, Sean From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Philippe Le Toquin Sent: Tuesday, April 23, 2013 4:12 PM To: FreeSWITCH Users Help Subject: [Freeswitch-users] advise to troubleshoot a call Hello, Recently I (well my wife) is having voice problem when she is on a call. Typically she can hear people but they can't The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again. I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS. What would you recommend to be able to look at the log (what debug level). Any tips to make it easier to identify an issue in the log (like message to look for?) Thanks Philippe
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this. Kind regards, Michel On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com> wrote:
Philippe,****
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.****
** **
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test****
** **
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.****
** **
HTH,****
Sean****
** **
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call****
** **
Hello,****
Recently I (well my wife) is having voice problem when she is on a call.** **
Typically she can hear people but they can't****
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.****
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.****
What would you recommend to be able to look at the log (what debug level). ****
Any tips to make it easier to identify an issue in the log (like message to look for?)****
** **
Thanks****
Philippe****
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Hi Sean and Michel Thanks for your input. I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2 What I didn't find is what you mention about 1, 3 or 5 lines. I will continue looking... On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com <mailto:sdevoy@bizfocused.com>> wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:*freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org>] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
pcapsipdump ftw! Check it out: http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis. -MC On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org>wrote:
Hi Sean and Michel
Thanks for your input.
I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2
What I didn't find is what you mention about 1, 3 or 5 lines.
I will continue looking...
On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com>wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
Are you sure that there are no peer to peer or other network programs competing for outbound bandwidth when she is talking? Does your router have any way of prioritizing SIP and RTP or penalizing other protocols? Sent from my iPhone On 24/04/2013, at 00:43, Michael Collins <msc@freeswitch.org> wrote: pcapsipdump ftw! Check it out: http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis. -MC On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org>wrote:
Hi Sean and Michel
Thanks for your input.
I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2
What I didn't find is what you mention about 1, 3 or 5 lines.
I will continue looking...
On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com>wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Hi The only "peer to peer" would be skype but she is not using it while on the phone and in any case that is only for messaging I have a router with openwrt but never got the QOS to work. I tried to read about it and got scared :) In any case I thought my link would be good enough. On 13-04-24 06:47 AM, Guillermo Ruiz Camauer wrote:
Are you sure that there are no peer to peer or other network programs competing for outbound bandwidth when she is talking? Does your router have any way of prioritizing SIP and RTP or penalizing other protocols?
Sent from my iPhone
On 24/04/2013, at 00:43, Michael Collins <msc@freeswitch.org <mailto:msc@freeswitch.org>> wrote:
pcapsipdump ftw!
Check it out: http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis.
-MC
On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org <mailto:philippe@ppmt.org>> wrote:
Hi Sean and Michel
Thanks for your input.
I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2
What I didn't find is what you mention about 1, 3 or 5 lines.
I will continue looking...
On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com <mailto:sdevoy@bizfocused.com>> wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:*freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org>] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users <http://lists.freeswitch.org/mailman/options/freeswitch-users> http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
There is a nice lua-gui-plugin for qos on openwrt. It is layer-7 based. You just select sip (not sure for rtp) and you can perform qos. I use it for sip at home. No problems up till now. Another way could be use the linux sip-conntrack, but I'm not sure completely how this would work without looking at it. It would be a related port (rtp) and you would need to use the -j DSCP-option in the output-mangle-table (-t mangle). Anyway, the easiest and quickest solution is to install the qos-gui-plugin for openwrt. Very easy ... Michel On Wed, Apr 24, 2013 at 1:11 PM, Philippe Le Toquin <philippe@ppmt.org>wrote:
Hi
The only "peer to peer" would be skype but she is not using it while on the phone and in any case that is only for messaging
I have a router with openwrt but never got the QOS to work. I tried to read about it and got scared :)
In any case I thought my link would be good enough.
On 13-04-24 06:47 AM, Guillermo Ruiz Camauer wrote:
Are you sure that there are no peer to peer or other network programs competing for outbound bandwidth when she is talking? Does your router have any way of prioritizing SIP and RTP or penalizing other protocols?
Sent from my iPhone
On 24/04/2013, at 00:43, Michael Collins <msc@freeswitch.org> wrote:
pcapsipdump ftw!
Check it out: http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis.
-MC
On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org>wrote:
Hi Sean and Michel
Thanks for your input.
I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2
What I didn't find is what you mention about 1, 3 or 5 lines.
I will continue looking...
On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com>wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
I will try that tool thanks Michael. On 13-04-23 11:41 PM, Michael Collins wrote:
pcapsipdump ftw!
Check it out: http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis.
-MC
On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org <mailto:philippe@ppmt.org>> wrote:
Hi Sean and Michel
Thanks for your input.
I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2
What I didn't find is what you mention about 1, 3 or 5 lines.
I will continue looking...
On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com <mailto:sdevoy@bizfocused.com>> wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:*freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org>] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
OK I installed pcapsipdump but it is killing my poor Guruplug. CPU is at 99% so the call are going through but there is a big delay. So it is not going to help! What bugs is that up to 2/3 weeks ago everything was fine and suddenly the cutout started. I can't find out what can have change that would cause this. /Philippe On 13-04-23 11:41 PM, Michael Collins wrote:
pcapsipdump ftw!
Check it out: http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis.
-MC
On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org <mailto:philippe@ppmt.org>> wrote:
Hi Sean and Michel
Thanks for your input.
I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2
What I didn't find is what you mention about 1, 3 or 5 lines.
I will continue looking...
On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com <mailto:sdevoy@bizfocused.com>> wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:*freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org>] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
On Wed, Apr 24, 2013 at 6:05 PM, Philippe Le Toquin <philippe@ppmt.org>wrote:
OK I installed pcapsipdump but it is killing my poor Guruplug.
CPU is at 99% so the call are going through but there is a big delay. So it is not going to help!
Bummer!
What bugs is that up to 2/3 weeks ago everything was fine and suddenly the cutout started. I can't find out what can have change that would cause this.
This is why I mentioned in another thread that I would like to get people more familiar with git bisect. You can manually use git bisect to find out which commit broke things for you. Check out Mitch Capper's handy wiki entry: http://wiki.freeswitch.org/wiki/Git_Tips#Git_Bisect_-_Tracking_down_breaks_a... -MC
/Philippe
On 13-04-23 11:41 PM, Michael Collins wrote:
pcapsipdump ftw!
Check it out: http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis.
-MC
On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org>wrote:
Hi Sean and Michel
Thanks for your input.
I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2
What I didn't find is what you mention about 1, 3 or 5 lines.
I will continue looking...
On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com>wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
Regarding my comment about not finding what has changed, I didn't mean to imply it was something in Freeswitch. I am actually fairly certain it is not FS since it was working fine for weeks on the same version. On 25 April 2013 13:15, Michael Collins <msc@freeswitch.org> wrote:
On Wed, Apr 24, 2013 at 6:05 PM, Philippe Le Toquin <philippe@ppmt.org>wrote:
OK I installed pcapsipdump but it is killing my poor Guruplug.
CPU is at 99% so the call are going through but there is a big delay. So it is not going to help!
Bummer!
What bugs is that up to 2/3 weeks ago everything was fine and suddenly the cutout started. I can't find out what can have change that would cause this.
This is why I mentioned in another thread that I would like to get people more familiar with git bisect. You can manually use git bisect to find out which commit broke things for you. Check out Mitch Capper's handy wiki entry:
http://wiki.freeswitch.org/wiki/Git_Tips#Git_Bisect_-_Tracking_down_breaks_a...
-MC
/Philippe
On 13-04-23 11:41 PM, Michael Collins wrote:
pcapsipdump ftw!
Check it out: http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis.
-MC
On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org>wrote:
Hi Sean and Michel
Thanks for your input.
I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2
What I didn't find is what you mention about 1, 3 or 5 lines.
I will continue looking...
On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com>wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
I thought I would give an update on my audio problem. No ground breaking news and a bit out of topic, so if you don't like happy ending just ignore ! After restarting/resetting just about everything in my home (guruplug, router,cable box, the phone adapter) I run out of idea and was getting really desperate...my next step was to reboot the microwave oven just in case :) I then noticed while doing speed test on my line that the result were most of the time good but sometime would go very low then bounce back at the next test. I ended up calling my internet provider who after doing a few remote test told me that my connection was rather flaky and that he was going to send me a technician the next day. They ended replacing my cable box who had a bad battery but the technician also changed a few outdoor connectors that he said were about to give up and were most certainly the cause of my problem. Since the phone is working great but more important the wife is happy again! And I even get slightly more downlink/uplink that is actually advertised Thanks all for the help and especially Michel Brabants who really helped me understanding QOS. /Philippe On 13-04-25 01:32 PM, Philippe Le Toquin wrote:
Regarding my comment about not finding what has changed, I didn't mean to imply it was something in Freeswitch.
I am actually fairly certain it is not FS since it was working fine for weeks on the same version.
On 25 April 2013 13:15, Michael Collins <msc@freeswitch.org <mailto:msc@freeswitch.org>> wrote:
On Wed, Apr 24, 2013 at 6:05 PM, Philippe Le Toquin <philippe@ppmt.org <mailto:philippe@ppmt.org>> wrote:
OK I installed pcapsipdump but it is killing my poor Guruplug.
CPU is at 99% so the call are going through but there is a big delay. So it is not going to help!
Bummer!
What bugs is that up to 2/3 weeks ago everything was fine and suddenly the cutout started. I can't find out what can have change that would cause this.
This is why I mentioned in another thread that I would like to get people more familiar with git bisect. You can manually use git bisect to find out which commit broke things for you. Check out Mitch Capper's handy wiki entry: http://wiki.freeswitch.org/wiki/Git_Tips#Git_Bisect_-_Tracking_down_breaks_a...
-MC
/Philippe
On 13-04-23 11:41 PM, Michael Collins wrote:
pcapsipdump ftw!
Check it out: http://wiki.freeswitch.org/wiki/Packet_Capture#pcapsipdump
It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis.
-MC
On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org <mailto:philippe@ppmt.org>> wrote:
Hi Sean and Michel
Thanks for your input.
I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload) The MOS score is reported as 4.2
What I didn't find is what you mention about 1, 3 or 5 lines.
I will continue looking...
On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com <mailto:sdevoy@bizfocused.com>> wrote:
Philippe,
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.
HTH,
Sean
*From:*freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org>] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call
Hello,
Recently I (well my wife) is having voice problem when she is on a call.
Typically she can hear people but they can't
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.
What would you recommend to be able to look at the log (what debug level).
Any tips to make it easier to identify an issue in the log (like message to look for?)
Thanks
Philippe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Michel, What tools are used to view the RTCP statistics? I read up on RTCP and its purpose, but I cannot find how to view these statistics other than using WireShark to view the packet stream. Is there a better way? Guillermo On Tue, Apr 23, 2013 at 6:45 PM, Michel Brabants <michel.brabants@gmail.com>wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.
Kind regards,
Michel
On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com>wrote:
Philippe,****
The audio is sent through UDP packets, not TCP packets. The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted. What you are describing COULD be completely explained as internet congestion.****
** **
I would test with some application that loads her network link down. One example is http://www.onsip.com/tools/voip-test****
** **
Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run. That will at a minimum rule out congestion on her local internet connection.****
** **
HTH,****
Sean****
** **
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Philippe Le Toquin *Sent:* Tuesday, April 23, 2013 4:12 PM *To:* FreeSWITCH Users Help *Subject:* [Freeswitch-users] advise to troubleshoot a call****
** **
Hello,****
Recently I (well my wife) is having voice problem when she is on a call.* ***
Typically she can hear people but they can't****
The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.*** *
I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.****
What would you recommend to be able to look at the log (what debug level). ****
Any tips to make it easier to identify an issue in the log (like message to look for?)****
** **
Thanks****
Philippe****
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Guillermo Ruiz Camauer
participants (5)
-
Guillermo Ruiz Camauer
-
Michael Collins
-
Michel Brabants
-
Philippe Le Toquin
-
Sean Devoy