I thought I would give an update on my audio problem.

No ground breaking news and a bit out of topic, so if you don't like happy ending just ignore !


After restarting/resetting just about everything in my home (guruplug, router,cable box, the phone adapter)
I run out of idea and was getting really desperate...my next step was to reboot the microwave oven just in case :)

I then noticed while doing speed test on my line that the result were most of the time good but sometime would go very low then bounce back at the next test.

I ended up calling my internet provider who after doing a few remote test told me that my connection was rather flaky
and that he was going to send me a technician the next day.

They ended replacing my cable box who had a bad battery but the technician also changed a few outdoor connectors
that he said were about to give up and were most certainly the cause of my problem.

Since the phone is working great but more important the wife is happy again!

And I even get slightly more downlink/uplink that is actually advertised

Thanks all for the help and especially Michel Brabants who really helped me understanding QOS.


/Philippe


On 13-04-25 01:32 PM, Philippe Le Toquin wrote:
Regarding my comment about not finding what has changed, I didn't mean to imply it was something in Freeswitch.

I am actually fairly certain it is not FS since it was working fine for weeks on the same version.




On 25 April 2013 13:15, Michael Collins <msc@freeswitch.org> wrote:



On Wed, Apr 24, 2013 at 6:05 PM, Philippe Le Toquin <philippe@ppmt.org> wrote:
OK I installed pcapsipdump but it is killing my poor Guruplug.

CPU is at 99% so the call are going through but there is a big delay. So it is not going to help!
Bummer!

What bugs is that up to 2/3 weeks ago everything was fine and suddenly the cutout started.
I can't find out what can have change that would cause this.
This is why I mentioned in another thread that I would like to get people more familiar with git bisect. You can manually use git bisect to find out which commit broke things for you. Check out Mitch Capper's handy wiki entry:
http://wiki.freeswitch.org/wiki/Git_Tips#Git_Bisect_-_Tracking_down_breaks_and_bugs_extremely_fast_with_git

-MC

/Philippe

On 13-04-23 11:41 PM, Michael Collins wrote:
It gets pcaps for you and separates each call into its own file with both signaling and media. Find the pcap with a bad phone call and open that one up in Wireshark for analysis.

-MC


On Tue, Apr 23, 2013 at 6:30 PM, Philippe Le Toquin <philippe@ppmt.org> wrote:
Hi Sean and Michel

Thanks for your input.

I did try the test and they came back as all good saying I should get good quality (my link 10Mbps download, 1Mbps upload)
The MOS score is reported as 4.2

What I didn't find is what you mention about 1, 3 or 5 lines.

I will continue looking...


On 13-04-23 05:45 PM, Michel Brabants wrote:
RTCP provides you normally with statistics that can help you. I didn't check it in freeswitch yet, but there is an option to enable it (not standard apparently?) in the profile. One step further is rtcp-xr which can provide mos-score, but with all of this, the receiving endpoint should also support this.

Kind regards,

Michel

On Tue, Apr 23, 2013 at 10:51 PM, Sean Devoy <sdevoy@bizfocused.com> wrote:

Philippe,

The audio is sent through UDP packets, not TCP packets.  The main difference is that if UDP packets are lost in collisions or congestion, they are not retransmitted.  What you are describing COULD be completely explained as internet congestion.

 

I would test with some application that loads her network link down.  One example is http://www.onsip.com/tools/voip-test

 

Try the various levels (1 line, 3 or 5 lines) and see how a call with her reacts when the test are run.  That will at a minimum rule out congestion on her local internet connection.

 

HTH,

Sean

 

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Philippe Le Toquin
Sent: Tuesday, April 23, 2013 4:12 PM
To: FreeSWITCH Users Help
Subject: [Freeswitch-users] advise to troubleshoot a call

 

Hello,

Recently I (well my wife) is having voice problem when she is on a call.

Typically  she can hear people but they can't

The problem is that it is not all the time and when it happens it last a few seconds then all back to normal... then later on it happens again.

I am still in the process of trying to find if there is a pattern in the problem but I would like to be able to look at the log from FS.

What would you recommend to be able to look at the log (what debug level).

Any tips to make it easier to identify an issue in the log (like message to look for?)

 

Thanks

Philippe


_________________________________________________________________________
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_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

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_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
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--
Michael S Collins
Twitter: @mercutioviz
http://www.FreeSWITCH.org
http://www.ClueCon.com
http://www.OSTAG.org



_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
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UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org


_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org




--
Michael S Collins
Twitter: @mercutioviz
http://www.FreeSWITCH.org
http://www.ClueCon.com
http://www.OSTAG.org


_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
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http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
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