Few things: There are actually downloadable binaries for both windows and many varieties of linux. Though you were being caddy, I think your description of having your own shortcomings in understanding NAT is probably accurate. We set the default config in FS to work behind nat even on windows opening firewall ports etc. And I can't recall having a NAT env we can't handle. Consider the latest FS book where I personally authored the NAT chapter. The stable branch is not a guarantee of anything. We have commercial support options available but even then that gets you immediate assistance if a bug is discovered not a guarantee of no bugs. An Instant liveCD of FS used to exist, making that and/or VM is not much work but nothing we have a ton of time for. Maybe if we ever get a chance to come up for air. Finally, I don't believe Brian was asking for people to discuss why they are not instantly satisfied by their first look at FS or even how to get more people to be exposed to it. He asked for a discussion on building an open awareness of larger companies who already use FS but are reluctant to make it obvious. Therefore, though I welcome your feedback and take no offense to it. I do think it may be slightly offtopic. That said, I concede we could improve our out of box experience and we have some ideas an not enough time to move as fast as we'd like in implementing them. On Tue, Dec 10, 2013 at 5:18 PM, Sean P Devoy <sdevoy@bizfocused.com> wrote:

I am going to layout MY OPIONS on this subject and just HOPE I do not offend anyone. Some of this may be incorrect based on my limited understanding of FS. I hope nobody takes offense, I truly LOVE THIS PRODUCT.

First, about me and how I came to these opinions. I am a Managing Partner in an internet business services firm. Our name basically says what we do: Business Focused Internet Systems, LLC. We have several major areas we focus on. They are Campus Private Debit Card systems, Standard Services that fall under the umbrella of "eCommerce," and Event Signup Internet Service (Primarily used by Swim Schools to sell their Classes). The firm's name and business model has changed several times as we grew, but we have essentially been together since 1996.

We always look at what "Businesses" want their ideal computer based products to be: SIMPLE, FAST, RELIABLE and CHEAP. You get 10 out of 10 for CHEAP. You get 9 out of 10 for FAST, and that is only based on my personal experience with a small single processor server in my early testing days. Everything I have read from people whose opinions I trust says that should be 10 out of 10. Simple and Reliable are two areas you do not score so high in, but with a little focus on the right things there could be huge improvements.

I started looking into VOIP as a way to appear more professional from a group of home office folks. I think we started with PHONE.COM and a "Virtual Office" setup. It seemed cheap until we added all the actual pieces we needed and saw it was a couple of hundred a month. So I started researching the DIY approach. I found the Asterisk "Play Me" CD.

I am referring to the distro from asterisk where you boot this CD in a spare (usually old) PC, answer a few questions and in MINUTES, poof you have your own server. That demo then explains how to load Voip software on your PC or configure your local VOIP phone. In less than an hour, using hardware I had on hand, I had a working INTERNAL ONLY phone switch. In the grand scheme of things, not all that useful, but it makes a serious WOW demonstration. Yes it ignores the complexities of VOIP Providers, Gateways, DIDs, Termination and above all NAT, but it shows a working demo to someone with NO experience in an hour. I will revisit this when I talk about FS "SIMPLE" needs below.

With regard to reliable, my experience has been 3 out of 10. We were completely unprepared for all the nagging issues of phones behind NAT firewall/routers. I know LOTS of people will say "That is not a FS problem though." I say if you are trying to land business customers and it makes FS NOT work for them, it is YOUR problem. The other reason for my (nasty) low rating was my last update on the STABLE branch left me with a non-functioning FS server for 3 clients after hours on Friday. That simply CANNOT happen.

So, now that I have made lots of people mad because of my own shortcomings in SIP, NAT and FS, here is what I need to really market this as a Business End User Maintained Solution:

1. A SIMPLE “Play Me” CD that installs fixed version of UNIX and FS with limited functions THAT WORK out of the box on a LOCAL LAN. (This is really just a user interactive Commercial to lead them to you).

2. A really kick butt “Let’s Build *MY* FreeSwitch” CD, possibly in different “flavors” for the UNIX build of your choice.

a. This Could/Should include prompting for:

i. What demo Gateway (VOIP Provider) from our list? (With Click here to sign-up and deposit $5)

ii. What Model Phones will be demoed? (Dare I ask for provisioning, or at least a printable config guide for MY phones?)

iii. Extension #s desired

iv. Maybe a checkbox list of desired features – INCLUDING Multitenant config.

v. Anything else we need to make this a DROP IN, fully functional working Phone Switch

3. A similarly simple means to Add or Delete Features or at least DIDs, Gateways and Extensions would be a knock out.

4. An upgrade path that really works. Even when I run it successfully, at a minimum I have to go back in and reset the Multitenant settings.

I am admittedly from a Windows background, but I don’t understand why I can’t just “download the binaries” like I can for say MySQL? Granted for different hardware cards more is needed. But for the basic IP BASED everything “Vanilla” build, we should be able to provide those.

So, there you have it! Long Winded, Opinionated and Inaccurate – it is just one of the many services I provide. BUT …

“If you build it, they will come.”

Of course Option 2 would be “Fill out this Questionnaire”, pay the minimal fee ($50? $100? $250?) and we will send you an install CD/DVD specific to your design including a working Gateway with $5 of call credits. That adds the touch of Professional Oversight of the build, but lacks serious pizzazz for the “Show me NOW” internet user.

Sean

-----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, December 10, 2013 2:11 PM To: FreeSWITCH Users Help Subject: [Freeswitch-users] Olly olly oxen FreeSWITCH!

FreeSWITCHers,

Many commercial companies are very secretive that they use FreeSWITCH in their infrastructure, What can we do as a community to welcome larger commercial involvement in FreeSWITCH as a community? I would love to broaden our community out reach if possible.

What does everyone else think?

Also don’t forget to follow us on @freeswitch on twitter now! ;) PRETTY PLEASE!!!!!

--

Brian West

brian@freeswitch.org

FreeSWITCH Solutions, LLC

PO BOX 2531

Brookfield, WI 53008-2531

Twitter: @FreeSWITCH , @briankwest

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Moved to bottom post, cause I am just that way <g> On 12/10/2013 06:18 PM, Sean P Devoy wrote:

I am going to layout MY OPIONS on this subject and just HOPE I do not offend anyone. Some of this may be incorrect based on my limited understanding of FS. I hope nobody takes offense, I truly LOVE THIS PRODUCT.

First, about me and how I came to these opinions. I am a Managing Partner in an internet business services firm. Our name basically says what we do: Business Focused Internet Systems, LLC. We have several major areas we focus on. They are Campus Private Debit Card systems, Standard Services that fall under the umbrella of "eCommerce," and Event Signup Internet Service (Primarily used by Swim Schools to sell their Classes). The firm's name and business model has changed several times as we grew, but we have essentially been together since 1996.

We always look at what "Businesses" want their ideal computer based products to be: SIMPLE, FAST, RELIABLE and CHEAP. You get 10 out of 10 for CHEAP. You get 9 out of 10 for FAST, and that is only based on my personal experience with a small single processor server in my early testing days. Everything I have read from people whose opinions I trust says that should be 10 out of 10. Simple and Reliable are two areas you do not score so high in, but with a little focus on the right things there could be huge improvements.

I started looking into VOIP as a way to appear more professional from a group of home office folks. I think we started with PHONE.COM and a "Virtual Office" setup. It seemed cheap until we added all the actual pieces we needed and saw it was a couple of hundred a month. So I started researching the DIY approach. I found the Asterisk "Play Me" CD.

I am referring to the distro from asterisk where you boot this CD in a spare (usually old) PC, answer a few questions and in MINUTES, poof you have your own server. That demo then explains how to load Voip software on your PC or configure your local VOIP phone. In less than an hour, using hardware I had on hand, I had a working INTERNAL ONLY phone switch. In the grand scheme of things, not all that useful, but it makes a serious WOW demonstration. Yes it ignores the complexities of VOIP Providers, Gateways, DIDs, Termination and above all NAT, but it shows a working demo to someone with NO experience in an hour. I will revisit this when I talk about FS "SIMPLE" needs below.

With regard to reliable, my experience has been 3 out of 10. We were completely unprepared for all the nagging issues of phones behind NAT firewall/routers. I know LOTS of people will say "That is not a FS problem though." I say if you are trying to land business customers and it makes FS NOT work for them, it is YOUR problem. The other reason for my (nasty) low rating was my last update on the STABLE branch left me with a non-functioning FS server for 3 clients after hours on Friday. That simply CANNOT happen.

So, now that I have made lots of people mad because of my own shortcomings in SIP, NAT and FS, here is what I need to really market this as a Business End User Maintained Solution:

1. A SIMPLE "Play Me" CD that installs fixed version of UNIX and FS with limited functions THAT WORK out of the box on a LOCAL LAN. (This is really just a user interactive Commercial to lead them to you).

2. A really kick butt "Let's Build *MY* FreeSwitch" CD, possibly in different "flavors" for the UNIX build of your choice.

a. This Could/Should include prompting for:

i. What demo Gateway (VOIP Provider) from our list? (With Click here to sign-up and deposit $5)

ii. What Model Phones will be demoed? (Dare I ask for provisioning, or at least a printable config guide for MY phones?)

iii. Extension #s desired

iv. Maybe a checkbox list of desired features -- INCLUDING Multitenant config.

v. Anything else we need to make this a DROP IN, fully functional working Phone Switch

3. A similarly simple means to Add or Delete Features or at least DIDs, Gateways and Extensions would be a knock out.

4. An upgrade path that really works. Even when I run it successfully, at a minimum I have to go back in and reset the Multitenant settings.

I am admittedly from a Windows background, but I don't understand why I can't just "download the binaries" like I can for say MySQL? Granted for different hardware cards more is needed. But for the basic IP BASED everything "Vanilla" build, we should be able to provide those.

So, there you have it! Long Winded, Opinionated and Inaccurate -- it is just one of the many services I provide. BUT ...

"If you build it, they will come."

Of course Option 2 would be "Fill out this Questionnaire", pay the minimal fee ($50? $100? $250?) and we will send you an install CD/DVD specific to your design including a working Gateway with $5 of call credits. That adds the touch of Professional Oversight of the build, but lacks serious pizzazz for the "Show me NOW" internet user.

Sean

-----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, December 10, 2013 2:11 PM To: FreeSWITCH Users Help Subject: [Freeswitch-users] Olly olly oxen FreeSWITCH!

FreeSWITCHers,

Many commercial companies are very secretive that they use FreeSWITCH in their infrastructure, What can we do as a community to welcome larger commercial involvement in FreeSWITCH as a community? I would love to broaden our community out reach if possible.

What does everyone else think?

Also don't forget to follow us on @freeswitch on twitter now! ;) PRETTY PLEASE!!!!!

--

Brian West

<snip> Sean, I must first say that I am not a FreeSwitch expert by any measure. While a lot of what you say might sense from a build it and they will come stand point, I feel that if you are going to offer a solution as part of your business you had better know that solution inside and out and what better way to learn than to start from ./configure && make && make install. This way you can find any "gotchas" first hand, know how to fix them, and move on to the next possible issue, many of which only come about in those one off situations. I started my IT career about 15 years ago in my late 30's as a Windows systems admin(and quickly moved to *nix). I soon found that there were a lot of Windows admins that were really good at point and click installs but when something went wrong they were on the phone to MS support and paying mega dollars. In my opinion, and I may well be wrong, this was due to their never having had to learn the inner working of the software they were trying to support. My typical "modus operandi" is to shy away from any GUI or binary install until I can successfully build and run from scratch. Just my 2 cents (and it may not even be worth that) JohnM

On 12/10/13 11:25 PM, "Zenny" <garbytrash@gmail.com> wrote:

On 12/10/13, Brian West <brian@freeswitch.org> wrote:

...

FreeSWITCHers, Many commercial companies are very secretive that they use FreeSWITCH in their infrastructure, What can we do as a community to welcome larger commercial involvement in FreeSWITCH as a community? I would love to broaden our community out reach if possible.

I suggest to organize FSUG (FreeSwitch Users Group) meeting similar to the one Varnish-cache organizes, inviting the LARGE company technical leaders to share their experiences. For instance, in VUG6 (https://www.varnish-cache.org/vug6) has BBC's experience during Olympics 2012. Just my two cents.

We already do this, and already invite them all... This year is the 10th edition of ClueCon in Chicago... What I think Brian is talking about here, more like regular interaction with the community. We already know several very large companies are actively using FreeSWITCH, but they are extremely secretive about it. We would like them to come out and join us on the weekly call, join us on IRC, get involved in general. We would love to have them just like we love having the smaller companies and Average Joe users. Lets be honest here, its not just the developers that make FreeSWITCH what it is, but the user base also. K -- Ken http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org irc.freenode.net #freeswitch Twitter: @FreeSWITCH

At Symplicity we use FreeSwitch Heavily in our Support infrastructure and Main Phone System. We have built a call center survey system (Which Ken Demo’d using httpapi) and IM notifier (Using ESL + PHP XMPPHP) for incoming calls that look in our CRM. Soon we will be adding a bunch more FreeSwitch powered features to our Infrastructure. We are doing about 250,000 calls per month currently in our setup and growing like mad. We will be opening sourcing some of these enhancements over the next year or so. -- Thanks, Richard Genthner System Administrator Symplicity tel 703.351.0200 x 8051 web www.symplicity.com On Dec 11, 2013, at 12:33 PM, Brian West <brian@freeswitch.org> wrote:

We know Google uses FreeSWITCH, They did a presentation on it and mentioned it. I know of a few others but they aren’t ‘out’ of the proverbial closet with that information.

Dare I say we need a FreeSWITCH Pride Parade LOL :P I’m kidding.

I would like to emphasize is you don’t have to be a developer to be involved in the community. When I started with Asterisk I didn’t know C, Hell I only knew some Cisco VoIP at that point. I would like to capture that excitement end users have and get them involved in the wiki, the call, bug marshaling… all these things add up and help the project as a whole. Companies that make the bulk of their income using FreeSWITCH could get some of their internal people involved in our community.

We like to hear what issues companies encounter, understand deployment scenarios. I think the issue is companies are scared of giving away ‘the secret sauce’.

Maybe can start a Thursday Bug Marshal call? Its how I got sucked into the Asterisk scene big time.

-- Brian West brian@freeswitch.org FreeSWITCH Solutions, LLC PO BOX 2531 Brookfield, WI 53008-2531 Twitter: @FreeSWITCH , @briankwest http://www.freeswitchbook.com http://www.freeswitchcookbook.com

T: +1.918.420.9001 | F: +1.918.420.9002 | M: +1.918.424.WEST iNUM: +883 5100 1420 9001 ISN: 410*543 Skype:briankwest PGP Key: http://www.bkw.org/key.txt (AB93356707C76CED)

On Dec 11, 2013, at 11:17 AM, Ken Rice <krice@freeswitch.org> wrote:

...

We already do this, and already invite them all... This year is the 10th edition of ClueCon in Chicago...

What I think Brian is talking about here, more like regular interaction with the community. We already know several very large companies are actively using FreeSWITCH, but they are extremely secretive about it. We would like them to come out and join us on the weekly call, join us on IRC, get involved in general.

We would love to have them just like we love having the smaller companies and Average Joe users.

Lets be honest here, its not just the developers that make FreeSWITCH what it is, but the user base also.

K

_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com

Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com

FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org