17.07.2012 02:49, Joshua Foshee ?????:

Does the Callcenter have any chime feature to play announces while a user is on hold?

No, but you can make own local_stream with chime. And change it by set cc_moh_override for example from local_stream.conf.xml <directory name="moh_ua" path="/etc/freeswitch/sounds/moh"> <param name="rate" value="44100"/> <param name="shuffle" value="true"/> <param name="channels" value="1"/> <param name="interval" value="20"/> <param name="timer-name" value="soft"/> <param name="chime-list" value="/etc/freeswitch/sounds/reclama_ua/reclama-01.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-02.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-03.m p3,/etc/freeswitch/sounds/reclama_ua/reclama-04.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-05.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-06.mp3,/etc/freeswitch/sounds/reclama _ua/reclama-07.mp3,/etc/freeswitch/sounds/reclama_ua/reclama-08.mp3"/> <param name="chime-freq" value="20"/> </directory>

I know the FIFO does have this option with chime but adding on that does it have ability to setup a IVR while playing the chime?

-- WBR, Viacheslav Dubrovskyi