Hello Guys, I configured core-dsn with mysql and it's working fine. I also configured mod_callcenter. When I restarted FS, it created the tables "agents" and "tiers", but did not create "queues"... is this by desing? Thanks!
Ok, I've checked the source for mod_callcenter and it doesn't seem to insert anything on any "queue" table... I saw it does insert the call into "members" once it has been taken by an agent... The problem is I need to know how many calls are in the queue (answered and waiting) at any given time... Can someone help?? Thanks David On Wed, Jul 16, 2014 at 10:46 PM, David Villasmil < david.villasmil.work@gmail.com> wrote:
Hello Guys,
I configured core-dsn with mysql and it's working fine. I also configured mod_callcenter. When I restarted FS, it created the tables "agents" and "tiers", but did not create "queues"...
is this by desing?
Thanks!
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David Villasmil