Ok,

I've checked the source for mod_callcenter and it doesn't seem to insert anything on any "queue" table... I saw it does insert the call into "members" once it has been taken by an agent...

The problem is I need to know how many calls are in the queue (answered and waiting) at any given time...

Can someone help??

Thanks

David


On Wed, Jul 16, 2014 at 10:46 PM, David Villasmil <david.villasmil.work@gmail.com> wrote:
Hello Guys,

I configured core-dsn with mysql and it's working fine.
I also configured mod_callcenter. When I restarted FS, it created the tables "agents" and "tiers", but did not create "queues"...

is this by desing?

Thanks!