Issue with play_and_get_digits
Just wanted to drop a quick note about an issue I just stumbled upon. When using play_and_get_digits, you are still able to input DTMFs when the invalid-entry prompt is played, but the message won't be interrupted and your DTMF input won't be executed until the prompt is fully played. Can someone look into this and confirm? Best, Emrah
I do not see this behavior on 1.2.stable branch. When I press a key during the invalid prompt it breaks out of playback immediately and attempts to process whatever digit(s) I input. I tested with x5000 sample IVR: Dial 5000 Press 7, wait for "invalid entry" message to start playing Press 3 while she's saying "that was an invalid entry" After a few seconds MOH comes on. -MC On Tue, Sep 11, 2012 at 12:43 PM, Emrah <lists@kavun.ch> wrote:
Just wanted to drop a quick note about an issue I just stumbled upon.
When using play_and_get_digits, you are still able to input DTMFs when the invalid-entry prompt is played, but the message won't be interrupted and your DTMF input won't be executed until the prompt is fully played.
Can someone look into this and confirm?
Best, Emrah _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
Thanks Michael. I will check out the stable version and let you know. Regards, Emrah On Sep 11, 2012, at 8:02 PM, Michael Collins <msc@freeswitch.org> wrote:
I do not see this behavior on 1.2.stable branch. When I press a key during the invalid prompt it breaks out of playback immediately and attempts to process whatever digit(s) I input. I tested with x5000 sample IVR: Dial 5000 Press 7, wait for "invalid entry" message to start playing Press 3 while she's saying "that was an invalid entry" After a few seconds MOH comes on.
-MC
On Tue, Sep 11, 2012 at 12:43 PM, Emrah <lists@kavun.ch> wrote: Just wanted to drop a quick note about an issue I just stumbled upon.
When using play_and_get_digits, you are still able to input DTMFs when the invalid-entry prompt is played, but the message won't be interrupted and your DTMF input won't be executed until the prompt is fully played.
Can someone look into this and confirm?
Best, Emrah _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
This happens with the stable version as well. It seems to be limited to the play_and_get_digits app though. Best, Emrah On Sep 13, 2012, at 2:34 AM, Emrah <lists@kavun.ch> wrote:
Thanks Michael. I will check out the stable version and let you know.
Regards, Emrah On Sep 11, 2012, at 8:02 PM, Michael Collins <msc@freeswitch.org> wrote:
I do not see this behavior on 1.2.stable branch. When I press a key during the invalid prompt it breaks out of playback immediately and attempts to process whatever digit(s) I input. I tested with x5000 sample IVR: Dial 5000 Press 7, wait for "invalid entry" message to start playing Press 3 while she's saying "that was an invalid entry" After a few seconds MOH comes on.
-MC
On Tue, Sep 11, 2012 at 12:43 PM, Emrah <lists@kavun.ch> wrote: Just wanted to drop a quick note about an issue I just stumbled upon.
When using play_and_get_digits, you are still able to input DTMFs when the invalid-entry prompt is played, but the message won't be interrupted and your DTMF input won't be executed until the prompt is fully played.
Can someone look into this and confirm?
Best, Emrah _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
I am not seeing this -- I can hit the dtmf while the prompt is still playing. When its playing the invalid prompt, what could you type anyway -- it may not be listening yet. Emrah <lists@kavun.ch> wrote:
This happens with the stable version as well. It seems to be limited to the play_and_get_digits app though.
Best, Emrah On Sep 13, 2012, at 2:34 AM, Emrah <lists@kavun.ch> wrote:
Thanks Michael. I will check out the stable version and let you know.
Regards, Emrah On Sep 11, 2012, at 8:02 PM, Michael Collins <msc@freeswitch.org> wrote:
I do not see this behavior on 1.2.stable branch. When I press a key during the invalid prompt it breaks out of playback immediately and attempts to process whatever digit(s) I input. I tested with x5000 sample IVR: Dial 5000 Press 7, wait for "invalid entry" message to start playing Press 3 while she's saying "that was an invalid entry" After a few seconds MOH comes on.
-MC
On Tue, Sep 11, 2012 at 12:43 PM, Emrah <lists@kavun.ch> wrote: Just wanted to drop a quick note about an issue I just stumbled upon.
When using play_and_get_digits, you are still able to input DTMFs when the invalid-entry prompt is played, but the message won't be interrupted and your DTMF input won't be executed until the prompt is fully played.
Can someone look into this and confirm?
Best, Emrah _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
To clarify further: The DTMFs are capture when the invalid prompt is played and only executed after the prompt ends, as if they were queued. To reproduce: Execute the play_and_get_digits app with an invalid prompt of something a little longer than 5 secondes, just to give you enough time to enter some digits. When the initial prompt plays, dial some digits that do not match your regex so that you end up in the invalid prompt. While the invalid prompt is playing, try dialing some DTMFs as if you had made a mistake and were dialing the correct sequence this time around. Even if you key "#", the invalid prompt will still be played till the end and all your digits queued for execution right after. Thanks for testing, Emrah On Sep 13, 2012, at 4:36 AM, covici@ccs.covici.com wrote:
I am not seeing this -- I can hit the dtmf while the prompt is still playing. When its playing the invalid prompt, what could you type anyway -- it may not be listening yet.
Emrah <lists@kavun.ch> wrote:
This happens with the stable version as well. It seems to be limited to the play_and_get_digits app though.
Best, Emrah On Sep 13, 2012, at 2:34 AM, Emrah <lists@kavun.ch> wrote:
Thanks Michael. I will check out the stable version and let you know.
Regards, Emrah On Sep 11, 2012, at 8:02 PM, Michael Collins <msc@freeswitch.org> wrote:
I do not see this behavior on 1.2.stable branch. When I press a key during the invalid prompt it breaks out of playback immediately and attempts to process whatever digit(s) I input. I tested with x5000 sample IVR: Dial 5000 Press 7, wait for "invalid entry" message to start playing Press 3 while she's saying "that was an invalid entry" After a few seconds MOH comes on.
-MC
On Tue, Sep 11, 2012 at 12:43 PM, Emrah <lists@kavun.ch> wrote: Just wanted to drop a quick note about an issue I just stumbled upon.
When using play_and_get_digits, you are still able to input DTMFs when the invalid-entry prompt is played, but the message won't be interrupted and your DTMF input won't be executed until the prompt is fully played.
Can someone look into this and confirm?
Best, Emrah _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Guys, this is a recurring issue that can be reproduced on all the installs I've made. I would really appreciate if we could eliminate the "in between the chair and laptop" possibility by having somebody else try. Does your invalid prompt gets interrupted when you start dialing DTMFs? Thanks! On Sep 13, 2012, at 1:30 PM, Emrah <lists@kavun.ch> wrote:
To clarify further:
The DTMFs are capture when the invalid prompt is played and only executed after the prompt ends, as if they were queued.
To reproduce:
Execute the play_and_get_digits app with an invalid prompt of something a little longer than 5 secondes, just to give you enough time to enter some digits. When the initial prompt plays, dial some digits that do not match your regex so that you end up in the invalid prompt. While the invalid prompt is playing, try dialing some DTMFs as if you had made a mistake and were dialing the correct sequence this time around. Even if you key "#", the invalid prompt will still be played till the end and all your digits queued for execution right after.
Thanks for testing, Emrah On Sep 13, 2012, at 4:36 AM, covici@ccs.covici.com wrote:
I am not seeing this -- I can hit the dtmf while the prompt is still playing. When its playing the invalid prompt, what could you type anyway -- it may not be listening yet.
Emrah <lists@kavun.ch> wrote:
This happens with the stable version as well. It seems to be limited to the play_and_get_digits app though.
Best, Emrah On Sep 13, 2012, at 2:34 AM, Emrah <lists@kavun.ch> wrote:
Thanks Michael. I will check out the stable version and let you know.
Regards, Emrah On Sep 11, 2012, at 8:02 PM, Michael Collins <msc@freeswitch.org> wrote:
I do not see this behavior on 1.2.stable branch. When I press a key during the invalid prompt it breaks out of playback immediately and attempts to process whatever digit(s) I input. I tested with x5000 sample IVR: Dial 5000 Press 7, wait for "invalid entry" message to start playing Press 3 while she's saying "that was an invalid entry" After a few seconds MOH comes on.
-MC
On Tue, Sep 11, 2012 at 12:43 PM, Emrah <lists@kavun.ch> wrote: Just wanted to drop a quick note about an issue I just stumbled upon.
When using play_and_get_digits, you are still able to input DTMFs when the invalid-entry prompt is played, but the message won't be interrupted and your DTMF input won't be executed until the prompt is fully played.
Can someone look into this and confirm?
Best, Emrah _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
I didn't spend time (yet) to reproduce your issue, but you may want to give us some more information: What kind of DTMF (inband /outband - RFC2833) are you using, what is your client? Are you testing locally or through a provider? Maybe share your dialplan/script ... Are you using text-to-speech?
Hey there, I use RFC2833 directly from my hardware phone to FS. The issue is not client dependent and happens with any UA. Here is the dialplan sequence that triggers to the play_and_get_digits <action application="answer" /> <action application="sleep" data="1000" /> <action application="play_and_get_digits" data="4 5 3 10000 # /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/pls-enter-conf-room-number.wav /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/conf-number-invalid-contact-conf-administrator.wav conf_num ^30\d{2}$ 3000" /> Any idea would be greatly appreciated. Best, Emrah On Sep 17, 2012, at 9:06 AM, grmt <garmt.noname@gmail.com> wrote:
I didn't spend time (yet) to reproduce your issue, but you may want to give us some more information:
What kind of DTMF (inband /outband - RFC2833) are you using, what is your client? Are you testing locally or through a provider? Maybe share your dialplan/script ... Are you using text-to-speech?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
FTR, I was able to reproduce this behavior. If you haven't already done so you can file a jira. -MC On Mon, Sep 17, 2012 at 7:53 AM, Emrah <lists@kavun.ch> wrote:
Hey there,
I use RFC2833 directly from my hardware phone to FS. The issue is not client dependent and happens with any UA. Here is the dialplan sequence that triggers to the play_and_get_digits
<action application="answer" /> <action application="sleep" data="1000" /> <action application="play_and_get_digits" data="4 5 3 10000 # /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/pls-enter-conf-room-number.wav /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/conf-number-invalid-contact-conf-administrator.wav conf_num ^30\d{2}$ 3000" />
Any idea would be greatly appreciated.
Best, Emrah On Sep 17, 2012, at 9:06 AM, grmt <garmt.noname@gmail.com> wrote:
I didn't spend time (yet) to reproduce your issue, but you may want to give us some more information:
What kind of DTMF (inband /outband - RFC2833) are you using, what is your client? Are you testing locally or through a provider? Maybe share your dialplan/script ... Are you using text-to-speech?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
Hey Michael, thanks a bunch for testing. Jira is not screenreader friendly and I am having a bit of trouble creating the issue. I would be super grateful if someone could create it for me. Best, E On Sep 17, 2012, at 12:34 PM, Michael Collins <msc@freeswitch.org> wrote:
FTR, I was able to reproduce this behavior. If you haven't already done so you can file a jira. -MC
On Mon, Sep 17, 2012 at 7:53 AM, Emrah <lists@kavun.ch> wrote: Hey there,
I use RFC2833 directly from my hardware phone to FS. The issue is not client dependent and happens with any UA. Here is the dialplan sequence that triggers to the play_and_get_digits
<action application="answer" /> <action application="sleep" data="1000" /> <action application="play_and_get_digits" data="4 5 3 10000 # /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/pls-enter-conf-room-number.wav /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/conf-number-invalid-contact-conf-administrator.wav conf_num ^30\d{2}$ 3000" />
Any idea would be greatly appreciated.
Best, Emrah On Sep 17, 2012, at 9:06 AM, grmt <garmt.noname@gmail.com> wrote:
I didn't spend time (yet) to reproduce your issue, but you may want to give us some more information:
What kind of DTMF (inband /outband - RFC2833) are you using, what is your client? Are you testing locally or through a provider? Maybe share your dialplan/script ... Are you using text-to-speech?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
What screen reader are you using -- its definitely a pain, but can be done. Emrah <lists@kavun.ch> wrote:
Hey Michael, thanks a bunch for testing. Jira is not screenreader friendly and I am having a bit of trouble creating the issue.
I would be super grateful if someone could create it for me.
Best, E On Sep 17, 2012, at 12:34 PM, Michael Collins <msc@freeswitch.org> wrote:
FTR, I was able to reproduce this behavior. If you haven't already done so you can file a jira. -MC
On Mon, Sep 17, 2012 at 7:53 AM, Emrah <lists@kavun.ch> wrote: Hey there,
I use RFC2833 directly from my hardware phone to FS. The issue is not client dependent and happens with any UA. Here is the dialplan sequence that triggers to the play_and_get_digits
<action application="answer" /> <action application="sleep" data="1000" /> <action application="play_and_get_digits" data="4 5 3 10000 # /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/pls-enter-conf-room-number.wav /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/conf-number-invalid-contact-conf-administrator.wav conf_num ^30\d{2}$ 3000" />
Any idea would be greatly appreciated.
Best, Emrah On Sep 17, 2012, at 9:06 AM, grmt <garmt.noname@gmail.com> wrote:
I didn't spend time (yet) to reproduce your issue, but you may want to give us some more information:
What kind of DTMF (inband /outband - RFC2833) are you using, what is your client? Are you testing locally or through a provider? Maybe share your dialplan/script ... Are you using text-to-speech?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
I'm using VO on a Mac. It's mainly the input fields / optional lists that are annoying. E.g.: the component field. Using down arrow doesn't show me any suggestion. On Sep 18, 2012, at 2:17 AM, covici@ccs.covici.com wrote:
What screen reader are you using -- its definitely a pain, but can be done.
Emrah <lists@kavun.ch> wrote:
Hey Michael, thanks a bunch for testing. Jira is not screenreader friendly and I am having a bit of trouble creating the issue.
I would be super grateful if someone could create it for me.
Best, E On Sep 17, 2012, at 12:34 PM, Michael Collins <msc@freeswitch.org> wrote:
FTR, I was able to reproduce this behavior. If you haven't already done so you can file a jira. -MC
On Mon, Sep 17, 2012 at 7:53 AM, Emrah <lists@kavun.ch> wrote: Hey there,
I use RFC2833 directly from my hardware phone to FS. The issue is not client dependent and happens with any UA. Here is the dialplan sequence that triggers to the play_and_get_digits
<action application="answer" /> <action application="sleep" data="1000" /> <action application="play_and_get_digits" data="4 5 3 10000 # /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/pls-enter-conf-room-number.wav /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/conf-number-invalid-contact-conf-administrator.wav conf_num ^30\d{2}$ 3000" />
Any idea would be greatly appreciated.
Best, Emrah On Sep 17, 2012, at 9:06 AM, grmt <garmt.noname@gmail.com> wrote:
I didn't spend time (yet) to reproduce your issue, but you may want to give us some more information:
What kind of DTMF (inband /outband - RFC2833) are you using, what is your client? Are you testing locally or through a provider? Maybe share your dialplan/script ... Are you using text-to-speech?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Does the list say popup or anything? I am using WindowEyes and I was able to navigate the list that you mention successfully, but I have never tried on a MAC. You might want to make sure you are on the latest version of the OS, they have made some small improvements along the way. Emrah <lists@kavun.ch> wrote:
I'm using VO on a Mac. It's mainly the input fields / optional lists that are annoying. E.g.: the component field. Using down arrow doesn't show me any suggestion. On Sep 18, 2012, at 2:17 AM, covici@ccs.covici.com wrote:
What screen reader are you using -- its definitely a pain, but can be done.
Emrah <lists@kavun.ch> wrote:
Hey Michael, thanks a bunch for testing. Jira is not screenreader friendly and I am having a bit of trouble creating the issue.
I would be super grateful if someone could create it for me.
Best, E On Sep 17, 2012, at 12:34 PM, Michael Collins <msc@freeswitch.org> wrote:
FTR, I was able to reproduce this behavior. If you haven't already done so you can file a jira. -MC
On Mon, Sep 17, 2012 at 7:53 AM, Emrah <lists@kavun.ch> wrote: Hey there,
I use RFC2833 directly from my hardware phone to FS. The issue is not client dependent and happens with any UA. Here is the dialplan sequence that triggers to the play_and_get_digits
<action application="answer" /> <action application="sleep" data="1000" /> <action application="play_and_get_digits" data="4 5 3 10000 # /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/pls-enter-conf-room-number.wav /usr/local/freeswitch/sounds/en/us/emrah/custom/8000/conf-number-invalid-contact-conf-administrator.wav conf_num ^30\d{2}$ 3000" />
Any idea would be greatly appreciated.
Best, Emrah On Sep 17, 2012, at 9:06 AM, grmt <garmt.noname@gmail.com> wrote:
I didn't spend time (yet) to reproduce your issue, but you may want to give us some more information:
What kind of DTMF (inband /outband - RFC2833) are you using, what is your client? Are you testing locally or through a provider? Maybe share your dialplan/script ... Are you using text-to-speech?
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici covici@ccs.covici.com
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@ccs.covici.com
Hey Michael, Just tested the demo IVR. It works indeed, but it doesn't use the play_and_get_digits app. Anything else I should try? Best to you and thanks for your input, Emrah On Sep 11, 2012, at 8:02 PM, Michael Collins <msc@freeswitch.org> wrote:
I do not see this behavior on 1.2.stable branch. When I press a key during the invalid prompt it breaks out of playback immediately and attempts to process whatever digit(s) I input. I tested with x5000 sample IVR: Dial 5000 Press 7, wait for "invalid entry" message to start playing Press 3 while she's saying "that was an invalid entry" After a few seconds MOH comes on.
-MC
On Tue, Sep 11, 2012 at 12:43 PM, Emrah <lists@kavun.ch> wrote: Just wanted to drop a quick note about an issue I just stumbled upon.
When using play_and_get_digits, you are still able to input DTMFs when the invalid-entry prompt is played, but the message won't be interrupted and your DTMF input won't be executed until the prompt is fully played.
Can someone look into this and confirm?
Best, Emrah _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (4)
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covici＠ccs.covici.com
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Emrah
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grmt
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Michael Collins