Need help setting up a feature
Sorry for the repost, but the previous thread just died :-) I'm trying to get the possibility of transfering an incoming call from one extension to another, and give the possibility of turning it into a conference. I don't have a 'transfer' button. I do have an 'R' button on the Siemens handsets, and a 'Flash' button on the Sipura. The 'Flash' button gives me a new dialtone, gives the caller MOH, and then I can dial the new extension, and transfer the call, but not create a conference. But the Siemens handset does not have a 'flash', and pressing the R doesn't do anything. It might be two different features 'transfer' and 'conference'... But I thought that using the bind_meta_app would accomplish both. It's on an incoming call from the outside. So the situation: The Public folder has an entry that matches the dialed number, and does a transfer to 8202. Then the dialplan matches the 8202 with a group, and the phone rings. Somebody picks it up, finds out that it needs to be transferred to another extension, or transferred to a conference with a second extension. How do I construct that? Best regards Fribse /Running Freeswitch on pfSense running on a VMWare ESXi 4.0
My Siemens A580 has options for controlling the R key. It seems that you can either have it setup for transfer or as a hook flash. Default is as a transfer key. I haven't succeeded in getting it to work for transfer and it is wayyyyy down low on my list of things to do with the phone.
From the web UI:
Call Transfer Use the R key to initiate call transfer with the SIP Refer method.: Yes No Transfer Call by On-Hook: Yes No Derive target address: from SIP URL from SIP contact header Find target addr. automatically: Yes No Hook Flash (R-key) R key settings are disabled because the R key is being used for call transfer. On Wed, Feb 10, 2010 at 11:45 PM, mailinglist <mailinglist@fribert.dk>wrote:
Sorry for the repost, but the previous thread just died :-)
I'm trying to get the possibility of transfering an incoming call from one extension to another, and give the possibility of turning it into a conference. I don't have a 'transfer' button. I do have an 'R' button on the Siemens handsets, and a 'Flash' button on the Sipura. The 'Flash' button gives me a new dialtone, gives the caller MOH, and then I can dial the new extension, and transfer the call, but not create a conference. But the Siemens handset does not have a 'flash', and pressing the R doesn't do anything.
It might be two different features 'transfer' and 'conference'...
But I thought that using the bind_meta_app would accomplish both.
It's on an incoming call from the outside. So the situation: The Public folder has an entry that matches the dialed number, and does a transfer to 8202. Then the dialplan matches the 8202 with a group, and the phone rings. Somebody picks it up, finds out that it needs to be transferred to another extension, or transferred to a conference with a second extension. How do I construct that?
Best regards Fribse
/Running Freeswitch on pfSense running on a VMWare ESXi 4.0
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- -Rupa
Hi Rupa I've got similar settings here, but I can't make them work, nothing happens when I press R: The settings are DTMP over VoIP connections: Send settings [ ]Auto [X] Audio [ ] RFC 2833 [X] SIP Info Call Transfer Use the R key to initiate call ( ) Yes (X) No transfer with the SIP Refer Method Transfer Call by On-Hook (X) Yes ( ) No Derive Target address ( ) from SIP URL (X) from SIP Contact Header Find Target address automatically ( ) Yes (X) No Hook Flash (R-key) Application Type: dtmf-relay Application Signal: 16 That's all the settings, I had to set 'send settings' from auto to audio+SIP Info otherwise the R-Flash settings were disabled. But all in all, I think a *1 or something during the call would be a better method, because I should be able to make that work on al types of phones, right? Best regards Fribse /Running Freeswitch on pfSense running on a VMWare ESXi 4.0
11-02-2010 kl. 14:28 skrev Rupa Schomaker <rupa@rupa.com> i meddelelsen <b39273531002110528p42218d07q95e97485139315f1@mail.gmail.com>:
My Siemens A580 has options for controlling the R key. It seems that you can either have it setup for transfer or as a hook flash. Default is as a transfer key. I haven't succeeded in getting it to work for transfer and it is wayyyyy down low on my list of things to do with the phone.
From the web UI:
Call Transfer Use the R key to initiate call transfer with the SIP Refer method.:Yes No Transfer Call by On-Hook:Yes No Derive target address:from SIP URL from SIP contact header Find target addr. automatically:Yes No Hook Flash (R-key) R key settings are disabled because the R key is being used for call transfer. On Wed, Feb 10, 2010 at 11:45 PM, mailinglist <mailinglist@fribert.dk> wrote: Sorry for the repost, but the previous thread just died :-) I'm trying to get the possibility of transfering an incoming call from one extension to another, and give the possibility of turning it into a conference. I don't have a 'transfer' button. I do have an 'R' button on the Siemens handsets, and a 'Flash' button on the Sipura. The 'Flash' button gives me a new dialtone, gives the caller MOH, and then I can dial the new extension, and transfer the call, but not create a conference. But the Siemens handset does not have a 'flash', and pressing the R doesn't do anything. It might be two different features 'transfer' and 'conference'... But I thought that using the bind_meta_app would accomplish both. It's on an incoming call from the outside. So the situation: The Public folder has an entry that matches the dialed number, and does a transfer to 8202. Then the dialplan matches the 8202 with a group, and the phone rings. Somebody picks it up, finds out that it needs to be transferred to another extension, or transferred to a conference with a second extension. How do I construct that? Best regards Fribse /Running Freeswitch on pfSense running on a VMWare ESXi 4.0 _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- -Rupa
Ok, how to transfer a call on my siemens a580. It is more complex than it needs to. While call is up with partya, press Menu and then select External call. Place call to party b, talk to party b and tell them you are transfering Press the flash (R) key to initiate the transfer. This works for me with the settings I have down below. With the settings you have listed in your paste, pressing the flash key will just send a INFO packet with the key set to "16". This is probably not what you want. On Sat, Feb 13, 2010 at 2:54 AM, mailinglist <mailinglist@fribert.dk> wrote:
Hi Rupa
I've got similar settings here, but I can't make them work, nothing happens when I press R:
The settings are DTMP over VoIP connections: Send settings [ ]Auto [X] Audio [ ] RFC 2833 [X] SIP Info
Call Transfer Use the R key to initiate call ( ) Yes (X) No transfer with the SIP Refer Method
Transfer Call by On-Hook (X) Yes ( ) No
Derive Target address ( ) from SIP URL (X) from SIP Contact Header
Find Target address automatically ( ) Yes (X) No
Hook Flash (R-key)
Application Type: dtmf-relay Application Signal: 16
That's all the settings, I had to set 'send settings' from auto to audio+SIP Info otherwise the R-Flash settings were disabled.
But all in all, I think a *1 or something during the call would be a better method, because I should be able to make that work on al types of phones, right?
Best regards Fribse
/Running Freeswitch on pfSense running on a VMWare ESXi 4.0
11-02-2010 kl. 14:28 skrev Rupa Schomaker <rupa@rupa.com> i meddelelsen <b39273531002110528p42218d07q95e97485139315f1@mail.gmail.com>: My Siemens A580 has options for controlling the R key. It seems that you can either have it setup for transfer or as a hook flash. Default is as a transfer key.
I haven't succeeded in getting it to work for transfer and it is wayyyyy down low on my list of things to do with the phone.
From the web UI:
Call Transfer Use the R key to initiate call transfer with the SIP Refer method.: Yes No Transfer Call by On-Hook: Yes No Derive target address: from SIP URL from SIP contact header Find target addr. automatically: Yes No Hook Flash (R-key) R key settings are disabled because the R key is being used for call transfer.
On Wed, Feb 10, 2010 at 11:45 PM, mailinglist <mailinglist@fribert.dk>wrote:
Sorry for the repost, but the previous thread just died :-) I'm trying to get the possibility of transfering an incoming call from one extension to another, and give the possibility of turning it into a conference. I don't have a 'transfer' button. I do have an 'R' button on the Siemens handsets, and a 'Flash' button on the Sipura. The 'Flash' button gives me a new dialtone, gives the caller MOH, and then I can dial the new extension, and transfer the call, but not create a conference. But the Siemens handset does not have a 'flash', and pressing the R doesn't do anything. It might be two different features 'transfer' and 'conference'...
But I thought that using the bind_meta_app would accomplish both. It's on an incoming call from the outside. So the situation: The Public folder has an entry that matches the dialed number, and does a transfer to 8202. Then the dialplan matches the 8202 with a group, and the phone rings. Somebody picks it up, finds out that it needs to be transferred to another extension, or transferred to a conference with a second extension. How do I construct that? Best regards Fribse /Running Freeswitch on pfSense running on a VMWare ESXi 4.0
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- -Rupa
_______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- -Rupa
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