I'm seeing this error quite often on my systems: 2010-01-28 12:35:46.703112 [ERR] switch_xml.c:1571 Error[[error near line 1]: root tag missing] I've looked at freeswitch.xml.fsxml to see if I could find some kind of malformed XML, but with no luck. Which Is line 1is it referring to? Line 1 of freeswitch.xml.fsxml is a comment, with the first actual XML line like: <document type="freeswitch/xml"> This error always happens right after after a mod_dialplan_xml.c:408 log message, so I'm led to believe my dialplan XML is messed up, but I cannot see where. In freeswitch.xml.fsxml near the dialplan section, this is what I have: ... <section name="configuration" description="Various Configuration"> <!-- CUT a bunch of stuff ... CUT --> </section> <section name="dialplan" description="Regex/XML Dialplan"> <context name="my_office"> <extension name="unloop"> <condition field="${unroll_loops}" expression="^true$"/> <condition field="${sip_looped_call}" expression="^true$"> <action application="deflect" data="${destination_number}"/> </condition> </extension> <extension name="set_domain" continue="true"> <condition field="${domain_name}" expression="^$"/> <condition field="source" expression="mod_sofia"/> <condition field="${sip_auth_realm}" expression="^$"> <action application="set" data="domain_name=10.0.0.120"/> <anti-action application="set" data="domain_name=${sip_auth_realm}"/> </condition> </extension> ... </section> ... Thanks for any ideas! -Troy

yes sadly mp3 up sampled to 11khz is the only thing that works with that flash player. On Thu, Jan 28, 2010 at 1:52 PM, John <john@acsol.net> wrote:

Thanks Robert. I believe the issue is probably because our files are in WAV format and not MP3.

On 1/28/2010 12:28 PM, Robert Hadley wrote:

...

Using Firefox I was asked to install the latest Flash plugin and then I could play the messages from the webpage directly. IE8 never asked to add the plugin that I noticed. -RobertH

-----Original Message----- From: John [mailto:john@acsol.net] Sent: Thursday, January 28, 2010 7:27 AM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] Voicemail via web interface

Hello, Can you point me to any additional information about the voice mail via web interface? I have it up and running; however if you click the play button there is no playback, if you click download it will play in MS media player. Thanks John

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