On older versions of freeswitch, when someone dialed their number and went to voice mail, if they pressed the '*' key, they were questioned to enter their password. We just installed a new freeswitch (growth) but on this one, when the '*' key is pressed, it asks to enter your ID, then your password. I cannot find where or if there is a setting to skip the ID question. Any help would be appreciated. Darcy Primrose 4713 Corbett Street Prescott ON K0E 1T0 PH 613-704-1248 Fax 613-909-1190