mod_callcenter - Unloading queue with abandoned members
When using the command 'callcenter_config queue unload queuename@context' this works great except when there are abandoned members in the queue, in this situation we get the following error repeatedly: [WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member [WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member [WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member [WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member [WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member The only solution that seems to work is re-add the queue and wait for the abandoned members to disappear as defined by 'discard-abandoned-after'. Is this normal behaviour in which case what's the command to clear abandoned members from the queue before it's unloaded, or is this a bug? Thanks, Shaun [http://www.itec-support.co.uk/wp-content/uploads/2016/07/email_logo.jpg] Shaun Stokes - Infrastructure Analyst T : 01453 700713 E : shaun.stokes@itec-support.co.uk W : www.itec-support.co.uk Registered Address :- ITEC Support, Suite 2 Prospect House, Bath Road, Stroud, Gloucestershire GL5 3QF Company No. 06908001 CONFIDENTIALITY NOTICE This communication and the information it contains are intended for the person or organisation to which it is addressed. Its contents are confidential and may be protected in law. Unauthorised use, copying or disclosure of any of it may be unlawful. If you are not the intended recipient, please contact us immediately. The contents of any attachments in this e-mail may contain software viruses, which could damage your own computer system. While ITEC Support has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage which you sustain as a result of software viruses. You should carry out your own virus checking procedure before opening any attachment. ______________________________________________________________________ This message has been checked for all known viruses by MessageLabs Virus Scanning Service. ______________________________________________________________________
Fixed yesterday. Em qui, 6 de jul de 2017 às 09:10, Shaun Stokes < shaun.stokes@itec-support.co.uk> escreveu:
When using the command ‘callcenter_config queue unload queuename@context’ this works great except when there are abandoned members in the queue, in this situation we get the following error repeatedly:
[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member
[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member
[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member
[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member
[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member
The only solution that seems to work is re-add the queue and wait for the abandoned members to disappear as defined by ‘discard-abandoned-after’.
Is this normal behaviour in which case what’s the command to clear abandoned members from the queue before it’s unloaded, or is this a bug?
Thanks,
Shaun Shaun Stokes - Infrastructure Analyst T : 01453 700713 E : shaun.stokes@itec-support.co.uk W : www.itec-support.co.uk Registered Address :- ITEC Support, Suite 2 Prospect House, Bath Road, Stroud, Gloucestershire GL5 3QF Company No. 06908001
CONFIDENTIALITY NOTICE This communication and the information it contains are intended for the person or organisation to which it is addressed. Its contents are confidential and may be protected in law. Unauthorised use, copying or disclosure of any of it may be unlawful. If you are not the intended recipient, please contact us immediately. The contents of any attachments in this e-mail may contain software viruses, which could damage your own computer system. While ITEC Support has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage which you sustain as a result of software viruses. You should carry out your own virus checking procedure before opening any attachment.
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participants (2)
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Shaun Stokes
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Ítalo Rossi