When using the command ‘callcenter_config queue unload queuename@context’ this works great except when there are abandoned members in the queue, in this situation we get the following error repeatedly:

[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member

[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member

[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member

[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member

[WARNING] mod_callcenter.c:2031 Queue queue.2 not found locally, skip this member

 

The only solution that seems to work is re-add the queue and wait for the abandoned members to disappear as defined by ‘discard-abandoned-after’.

 

Is this normal behaviour in which case what’s the command to clear abandoned members from the queue before it’s unloaded, or is this a bug?

 

Thanks,

Shaun