Excellent question. I'm not familiar with anyone who has done a FS-specific implementation for SugarCRM (or any other CRM). I am interested in knowing more if anyone has built such a solution. That would be a good candidate for the weekly conference calls. Thanks, MC On Fri, Jun 24, 2011 at 1:00 PM, William Moore <bmoore@statirasystems.com>wrote:

I tried searching through the archives. It turn up nothing.

Were can I find information on integrating freeswitch in to SugarCRM? And/Or does anyone know of a soft phone that could help with this?

What I am looking for is something that will pop up or give a choice for popping up a SugarCRM account based on the caller ID.

Thanks,

-- William J. Moore Statira Systems 611 Caroline St Fredericksburg, VA http://www.statirasystems.com

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write an app with libesl to connect to FS and listen for events and generate the os call to open the link or make a web based one with your favorite comet lib and server side ESL On Fri, Jun 24, 2011 at 3:00 PM, William Moore <bmoore@statirasystems.com> wrote:

I tried searching through the archives. It turn up nothing.

Were can I find information on integrating freeswitch in to SugarCRM? And/Or does anyone know of a soft phone that could help with this?

What I am looking for is something that will pop up or give a choice for popping up a SugarCRM account based on the caller ID.

Thanks,

-- William J. Moore Statira Systems 611 Caroline St Fredericksburg, VA http://www.statirasystems.com

_______________________________________________ Join us at ClueCon 2011, Aug 9-11, Chicago http://www.cluecon.com 877-7-4ACLUE

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