Polycom phone registration problem

17 Nov 2011


      Hello, I'm trying to setup freeswitch and I'm having a problem with a polycom phone registering. The phone is behind nat but the freeswitch is on a public network can anyone tell me if I don't have something configured correctly or where should look for the problem?

<include>
  <domain name="zoogmedia.com">
    <params>
      <param name="dial-string" value="{sip_invite_domain=${dialed_domain},presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
    </params>

    <variables>
      <variable name="record_stereo" value="true"/>
      <variable name="default_gateway" value="$${default_provider}"/>
      <variable name="default_areacode" value="312"/>
      <variable name="transfer_fallback_extension" value="operator"/>
    </variables>

    <groups>
      <group name="default">
        <users>
          <user id="14149823263">
            <params>
              <param name="password" value="123456"/>
            </params>
            <variables>
              <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/>
              <variable name="toll_allow" value="domestic,international,local"/>
              <variable name="accountcode" value="1000"/>
              <variable name="user_context" value="default"/>
              <variable name="outbound_caller_id_name" value="Sales" />
              <variable name="outbound_caller_id_number" value="+14149823263" />
            </variables>
          </user>
        </users>
      </group>
    </groups>

  </domain>
</include>


<configuration name="sofia.conf" description="sofia Endpoint">

  <global_settings>
    <param name="log-level" value="0"/>
    <!-- <param name="auto-restart" value="false"/> -->
    <param name="debug-presence" value="0"/>
    <!-- <param name="capture-server" value="udp:homer.domain.com:5060"/> -->
  </global_settings>

  <profiles>

    <profile name="endpoints">
      <gateways>
        <gateway name="TNG">
          <param name="username" value="user"/>
          <param name="password" value="password"/>
          <param name="proxy" value="69.25.128.195:5060"/>
          <param name="from-domain" value="$${local_ip_v4}:5060"/>
          <param name="dtmf-type" value="rfc2833"/>
          <param name="extension-in-contact" value="true"/>
          <param name="caller-id-in-from" value="true"/>
          <param name="register" value="false"/>
        </gateway>
      </gateways>
      <aliases>

      </aliases>
      <domains>
        <domain name="all" alias="false" parse="true"/>
      </domains>
      <settings>
        <param name="debug" value="0"/>
        <param name="sip-trace" value="no"/>
        <param name="sip-capture" value="no"/>
        <param name="rtp-ip" value="$${external_rtp_ip}"/>
        <param name="sip-ip" value="$${external_sip_ip}"/>
        <param name="ext-rtp-ip" value="$${external_rtp_ip}"/>
        <param name="ext-sip-ip" value="$${external_sip_ip}"/>
        <param name="sip-port" value="5070"/>
        <param name="tls" value="$${external_ssl_enable}"/>
        <param name="tls-bind-params" value="transport=tls"/>
        <param name="tls-sip-port" value="$${external_tls_port}"/>
        <param name="tls-cert-dir" value="$${external_ssl_dir}"/>
        <param name="tls-version" value="$${sip_tls_version}"/>

        <param name="rfc2833-pt" value="101"/>
        <param name="dialplan" value="XML"/>
        <param name="context" value="default"/>
        <param name="dtmf-duration" value="2000"/>
        <param name="inbound-codec-prefs" value="$${global_codec_prefs}"/>
        <param name="outbound-codec-prefs" value="$${outbound_codec_prefs}"/>
        <param name="hold-music" value="$${hold_music}"/>
        <param name="rtp-timer-name" value="soft"/>
        <param name="local-network-acl" value="localnet.auto"/>
        <param name="manage-presence" value="false"/>
        <param name="inbound-codec-negotiation" value="greedy"/>
        <param name="nonce-ttl" value="60"/>
        <param name="auth-calls" value="false"/>
        <param name="rtp-timeout-sec" value="300"/>
        <param name="rtp-hold-timeout-sec" value="1800"/>
        <param name="rtp-rewrite-timestamps" value="true"/>

        <param name="track-calls" value="true"/>
      </settings>
    </profile>

  </profiles>

</configuration>

<?xml version="1.0" encoding="utf-8"?>
<!-- http://wiki.freeswitch.org/wiki/Dialplan_XML -->
<include>
  <context name="default">
    <extension name="unloop">
      <condition field="${unroll_loops}" expression="^true$"/>
      <condition field="${sip_looped_call}" expression="^true$">
        <action application="deflect" data="${destination_number}"/>
      </condition>
    </extension>
    <extension name="check_auth" continue="true">
      <condition field="${sip_authorized}" expression="^true$" break="never">
        <anti-action application="respond" data="407"/>
      </condition>
    </extension>
    <extension name="local">
      <condition field="${toll_allow}" expression="local" />
      <condition field="destination_number" expression="^([0-9]{7})$">
        <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}" />
        <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}" />
        <action application="bridge" data="sofia/gateway/TNG/+1${default_areacode}$1"/>
      </condition>
    </extension>
    <extension name="domestic">
      <condition field="${toll_allow}" expression="domestic" />
      <condition field="destination_number" expression="^(1{0,1}\d{10})$">
        <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}" />
        <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}" />
        <action application="bridge" data="sofia/gateway/TNG/+$1"/>
      </condition>
    </extension>
    <extension name="international">
      <condition field="${toll_allow}" expression="international" />
      <condition field="destination_number" expression="^011?(\d+)$">
        <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}" />
        <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}" />
        <action application="bridge" data="sofia/gateway/TNG/+$1"/>
      </condition>
    </extension>
  </context>
</include>

Elliott Vogel

Michael Collins

Matthew S. Crocker

Brian West

Elliott Vogel

Brian West

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