Hello, I’m trying to setup freeswitch and I’m having a problem with a polycom phone registering. The phone is behind nat but the freeswitch is on a public network can anyone tell me if I don’t have something configured correctly or where should look for the problem?

<include>

  <domain name="zoogmedia.com">

    <params>

      <param name="dial-string" value="{sip_invite_domain=${dialed_domain},presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>

    </params>

    <variables>

      <variable name="record_stereo" value="true"/>

      <variable name="default_gateway" value="$${default_provider}"/>

      <variable name="default_areacode" value="312"/>

      <variable name="transfer_fallback_extension" value="operator"/>

    </variables>

    <groups>

      <group name="default">

        <users>

          <user id="14149823263">

            <params>

              <param name="password" value="123456"/>

            </params>

            <variables>

              <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/>

              <variable name="toll_allow" value="domestic,international,local"/>

              <variable name="accountcode" value="1000"/>

              <variable name="user_context" value="default"/>

              <variable name="outbound_caller_id_name" value="Sales" />

              <variable name="outbound_caller_id_number" value="+14149823263" />

            </variables>

          </user>

        </users>

      </group>

    </groups>

  </domain>

</include>

<configuration name="sofia.conf" description="sofia Endpoint">

  <global_settings>

    <param name="log-level" value="0"/>

    <!-- <param name="auto-restart" value="false"/> -->

    <param name="debug-presence" value="0"/>

    <!-- <param name="capture-server" value="udp:homer.domain.com:5060"/> -->

  </global_settings>

  <profiles>

    <profile name="endpoints">

      <gateways>

        <gateway name="TNG">

          <param name="username" value="user"/>

          <param name="password" value="password"/>

          <param name="proxy" value="69.25.128.195:5060"/>

          <param name="from-domain" value="$${local_ip_v4}:5060"/>

          <param name="dtmf-type" value="rfc2833"/>

          <param name="extension-in-contact" value="true"/>

          <param name="caller-id-in-from" value="true"/>

          <param name="register" value="false"/>

        </gateway>

      </gateways>

      <aliases>

      </aliases>

      <domains>

        <domain name="all" alias="false" parse="true"/>

      </domains>

      <settings>

        <param name="debug" value="0"/>

        <param name="sip-trace" value="no"/>

        <param name="sip-capture" value="no"/>

        <param name="rtp-ip" value="$${external_rtp_ip}"/>

        <param name="sip-ip" value="$${external_sip_ip}"/>

        <param name="ext-rtp-ip" value="$${external_rtp_ip}"/>

        <param name="ext-sip-ip" value="$${external_sip_ip}"/>

        <param name="sip-port" value="5070"/>

        <param name="tls" value="$${external_ssl_enable}"/>

        <param name="tls-bind-params" value="transport=tls"/>

        <param name="tls-sip-port" value="$${external_tls_port}"/>

        <param name="tls-cert-dir" value="$${external_ssl_dir}"/>

        <param name="tls-version" value="$${sip_tls_version}"/>

        <param name="rfc2833-pt" value="101"/>

        <param name="dialplan" value="XML"/>

        <param name="context" value="default"/>

        <param name="dtmf-duration" value="2000"/>

        <param name="inbound-codec-prefs" value="$${global_codec_prefs}"/>

        <param name="outbound-codec-prefs" value="$${outbound_codec_prefs}"/>

        <param name="hold-music" value="$${hold_music}"/>

        <param name="rtp-timer-name" value="soft"/>

        <param name="local-network-acl" value="localnet.auto"/>

        <param name="manage-presence" value="false"/>

        <param name="inbound-codec-negotiation" value="greedy"/>

        <param name="nonce-ttl" value="60"/>

        <param name="auth-calls" value="false"/>

        <param name="rtp-timeout-sec" value="300"/>

        <param name="rtp-hold-timeout-sec" value="1800"/>

        <param name="rtp-rewrite-timestamps" value="true"/>

        <param name="track-calls" value="true"/>

      </settings>

    </profile>

  </profiles>

</configuration>

<?xml version="1.0" encoding="utf-8"?>

<!-- http://wiki.freeswitch.org/wiki/Dialplan_XML -->

<include>

  <context name="default">

    <extension name="unloop">

      <condition field="${unroll_loops}" expression="^true$"/>

      <condition field="${sip_looped_call}" expression="^true$">

        <action application="deflect" data="${destination_number}"/>

      </condition>

    </extension>

    <extension name="check_auth" continue="true">

      <condition field="${sip_authorized}" expression="^true$" break="never">

        <anti-action application="respond" data="407"/>

      </condition>

    </extension>

    <extension name="local">

      <condition field="${toll_allow}" expression="local" />

      <condition field="destination_number" expression="^([0-9]{7})$">

        <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}" />

        <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}" />

        <action application="bridge" data="sofia/gateway/TNG/+1${default_areacode}$1"/>

      </condition>

    </extension>

    <extension name="domestic">

      <condition field="${toll_allow}" expression="domestic" />

      <condition field="destination_number" expression="^(1{0,1}\d{10})$">

        <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}" />

        <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}" />

        <action application="bridge" data="sofia/gateway/TNG/+$1"/>

      </condition>

    </extension>

    <extension name="international">

      <condition field="${toll_allow}" expression="international" />

      <condition field="destination_number" expression="^011?(\d+)$">

        <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}" />

        <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}" />

        <action application="bridge" data="sofia/gateway/TNG/+$1"/>

      </condition>

    </extension>

  </context>

</include>