Hi I'm using the below ivr menu and sending the caller to voice mail by transferring to an extension but the problem is that beep tone is also recorded! I mean the recorded voice mails begin with beep sound (deeeed)!!!! thanks <menu name="sepanta_ivr" greet-long="sepanta/mainMenu.wav" invalid-sound="sepanta/digitCollectError.wav" confirm-key="" confirm-attempts="3" timeout="10000" inter-digit-timeout="2000" max-failures="3" max-timeouts="3" digit-len="1"> <entry action="menu-exec-app" digits="1" param="managed Answering 1"/> <!-- ADSL sale service --> <entry action="menu-exec-app" digits="2" param="managed Answering 2"/> <!-- Customer services and contract renewal --> * **<entry action="menu-exec-app" digits="3" param="transfer manager-voice-mail"/> <!-- Managing Director -->* <entry action="menu-sub" digits="4" param="sepanta_ivr_submenu"/> <extension name="manager-voice-mail"> <condition field="destination_number" expression="^manager-voice-mail$"> <action application="set" data="voicemail_greeting_number=2"/> <action application="set" data="skip_instructions=true"/> <action application="voicemail" data="default ${domain_name} kiarash"/> </condition> </extension>
sorry for this silly question! the reason is I was testing on my laptop which has a built in mic so the tone was recorded!
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babak yakhchali