Hi
I'm using the below ivr menu and sending the caller to voice mail by transferring to an extension but the problem is that beep tone is also recorded!
I mean the recorded voice mails begin with beep sound (deeeed)!!!!
thanks
<menu name="sepanta_ivr"
greet-long="sepanta/mainMenu.wav"
invalid-sound="sepanta/digitCollectError.wav"
confirm-key=""
confirm-attempts="3"
timeout="10000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
digit-len="1">
<entry action="menu-exec-app" digits="1" param="managed Answering 1"/> <!-- ADSL sale service -->
<entry action="menu-exec-app" digits="2" param="managed Answering 2"/> <!-- Customer services and contract renewal -->
<entry action="menu-exec-app" digits="3" param="transfer manager-voice-mail"/> <!-- Managing Director -->
<entry action="menu-sub" digits="4" param="sepanta_ivr_submenu"/>
<extension name="manager-voice-mail">
<condition field="destination_number" expression="^manager-voice-mail$">
<action application="set" data="voicemail_greeting_number=2"/>
<action application="set" data="skip_instructions=true"/>
<action application="voicemail" data="default ${domain_name} kiarash"/>
</condition>
</extension>